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310443 Management Information Systems. 2. Fundamental Types of Management Information Systems by Asst. Prof. Wichai Bunchua E-mail : wichai@bucc4.buu.ac.th http://docsavage.compsci.buu.ac.th/~wichai/310443 http://www.sci.buu.ac.th/~wichai. Overview.
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310443 Management Information Systems 2. Fundamental Types of Management Information Systems by Asst. Prof. Wichai Bunchua E-mail : wichai@bucc4.buu.ac.th http://docsavage.compsci.buu.ac.th/~wichai/310443 http://www.sci.buu.ac.th/~wichai wichai@bucc4.buu.ac.th
Overview • Tracking Operations with Transaction Processing Systems • Informing Managers with Management Information Systems • Improving Decision Making with Decision Support Systems • Enhancing Communication Effectiveness with Office Automation Systems • Providing the Big Picture with Executive Support Systems wichai@bucc4.buu.ac.th
Tracking Operations withTransaction Processing Systems • What is a TPS • Architecture of a TPS (Fig 2-2) • On-line TPS • Batch TPS wichai@bucc4.buu.ac.th
Informing Managers with Management Information Systems • What is an MIS • Architecture of an MIS • Improving Management Information at an enterprise • MIS with a Spreadsheet Program wichai@bucc4.buu.ac.th
Improving Decision Making with Decision Support Systems • What is a DSS • Architecture of a DSS • Using TPS data in a DSS • Processing knowledge with Rxpert Systems wichai@bucc4.buu.ac.th
Enhancing Communication Effectiveness with Office Automation Systems • What is an OAS • OASs and new human capacities • The nonarchitecture of an OAS • Improving Communication Productivity • Using a Hypertext Systems to improving a document wichai@bucc4.buu.ac.th
Types of OAS Resources • Word processor • Electronic mail • Electronic bulettin board • Facsimile • Voice mail wichai@bucc4.buu.ac.th
Types of OAS Resources (cont.) • Image processing • Collaborative document processing • Video-conferencing • Multimedia systems wichai@bucc4.buu.ac.th
Providing the Big Picture with Executive Support Systems • What is an ESS • Charateristics of an ESS • Architecture of an ESS wichai@bucc4.buu.ac.th
Characteristics of ESSs • Graphical • Easy-to-use interface • Broad, aggregated perspective • Able to expand detail • Provides context • Integrated many sources of data • Timeliness crucial wichai@bucc4.buu.ac.th