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SURVIVING CHANGE: IT CAN HAPPEN!

SURVIVING CHANGE: IT CAN HAPPEN!. Patricia A. La Brosse, APRN-BC University Hospital and Clinics. “I can’t change the direction of the wind BUT I can adjust my sails to always reach my destination” ~Jimmy Dean~. SELF-ASSESSMENT. Change Theories. Reddin’s Theory Lewin’s Theory

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SURVIVING CHANGE: IT CAN HAPPEN!

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  1. SURVIVING CHANGE:IT CAN HAPPEN! Patricia A. La Brosse, APRN-BC University Hospital and Clinics

  2. “I can’t change the direction of the windBUTI can adjust my sails to always reach my destination” ~Jimmy Dean~

  3. SELF-ASSESSMENT

  4. Change Theories • Reddin’s Theory • Lewin’s Theory • Rogers’ Theory • Havelock’s Theory • Lippitt’s Theory • Spradley’s Model

  5. It isn’t the changes that do you in, it’s the transitions Change is situational… Transition … is psychological ~William Bridges~

  6. “Three-phase process that people go through as they internalize and come to terms with the details of the new situation that the change brings about.”

  7. Phases of Transition The New Beginning THE NEUTRAL ZONE Ending, Losing, Letting Go (Bridges, 1991)

  8. Phase 1 – The Ending • Change begins with an ending • Letting go of old ways • What “was” no longer “is” • Employees experience grief and loss

  9. Phase 2 – Neutral Zone • Old is gone but new isn’t operational • Psychological no-man’s-land • Critical psychological realignments & repatternings take place • Innovation is most likely & revitalization begins to happen.

  10. Phase 3 – New Beginning • Staff adopt the new identity • Experience new energy • Discover a new sense of purpose that makes the change begin to work

  11. Human Factors of Change • Responses that facilitate or impede • Vary from full acceptance & willing participation to open rejection • Reluctance and resistance are common when personal security is threatened

  12. Resistance to Change • Denial • Anger • Bargaining • Chaos • Depression • Resignation • Openness

  13. Responses • Innovators – thrive on change • Early adopters – respected by peers – sought out for advice & information regarding change • Early majority – prefer doing what has been done in the past – eventually accept change

  14. Responses (cont) • Late majority – openly negative - accept change after most others • Laggards – openly express resistance to change • Rejectors – actively oppose change – may sabotage overall success of change

  15. Where Is This Coming From? • Family Upbringing • Past successes and failures • Mental outlook • Communication • Age and values

  16. “If you want to make enemies, try to change something.” ~Woodrow Wilson~

  17. Embracing Change • Accept change as a natural part of life. • Understand your own style and preferences in dealing with change. • Identify ways in which you can contribute.

  18. Embracing Change (cont) • Build your own support system.  • Choose your attitude. • Be tolerant of mistakes, your own and those made by others.

  19. Embracing Change (cont) • Assume responsibility for your own response to change. • Focus on your strengths; don’t let them become weaknesses. • Keep things in perspective. Keep your sense of humor.

  20. Embracing Change (cont) • Support your colleagues and managers. • Focus on areas in which you have control or influence. • Identify personal stress and practice stress management strategies.

  21. STRESS “Stress is simply the adaptation of our bodies and minds to change; and change is about the only constant left in the workplace.” ~Peter G. Hanson, M.D.~

  22. 43% of all adults have health problems related to stress • 75-90% of all doctor visits are stress-related • 82% of workers are at least a little stressed in the workplace • Stress is known to cost American businesses more than $300 billion each year

  23. Workplace Stress • Troubled economy may feel like an emotional roller coaster. • "Layoffs" and "budget cuts" have become bywords in the workplace, • The result is increased fear, uncertainty, and higher levels of stress.

  24. When people feel overwhelmed and distressed they lose confidence & focus • Very often become withdrawn and irritable which in turn affects productivity & effectiveness   • Chronic or intense stress can also lead to physical and emotional health problems.

  25. Signs & Symptoms • Feeling anxious, irritable, or depressed • Apathy, loss of interest in work • Increased call-ins • Problems sleeping • Fatigue

  26. Signs & Symptoms (cont) • Muscle tension or headaches • Stomach problems • Social withdrawal • Using alcohol or drugs to cope

  27. NOW WHAT ABOUT YOU???

  28. PERSONAL RESPONSES TO STRESS

  29. Taking Care of Yourself  • Pay attention to your physical and emotional health • When your own needs are addressed, you’re stronger & more resilient to stress • Taking care of yourself doesn’t require a total lifestyle overhaul

  30. Small things can lift your mood, increase your energy, & put you back in the driver’s seat • Take one step at a time • More positive lifestyle choices → a difference in your stress level

  31. Get moving • Aerobic exercise (perspiring) • Lifts mood, increase energy, sharpen focus, relax mind & body • 30 minutes/day (can break up into smaller segments)

  32. Food choices • Eating small, frequent meals keep blood sugar level (low levels → irritability) • Determine personal choices for healthy eating

  33. Moderate alcohol intake • Temporarily reduces anxiety and worry • Too much can cause anxiety as it wears off • Potential for alcohol abuse and dependence

  34. Avoid nicotine • Nicotine is a powerful stimulant • Leads to higher, not lower, • levels of anxiety • Get enough sleep • Stress & worry cause insomnia • Lack of sleep leaves you vulnerable to stress

  35. Prayer and Meditation • Have a connection to something or someone higher than yourself. • Prayer puts things into perspective & provides balance

  36. Self-Reflection • Allows you to take a deeper look into yourself • Focus on the things that are positive for a sense of well-being

  37. Alone Time • Make sure you make time for you • You have to be alone once in a while to re-connect with yourself • Use this time to write in a journal, pray or meditate Enjoy the silence!

  38. Social needs • Personal relationships are very important • We all need social interaction • Enjoy a regular night out with friends far away from work

  39. Exercise Your Brain • You have to constantly stimulate your brain • Work puzzles or play computer games that involve some sort of strategy • This will keep you sharp & ready for anything

  40. Be Organized • Keep your life tidy and organized • Set up a routine in which you can incorporate these self-care tips in your day

  41. Respect yourself • You can’t do any of these things unless you have self-respect • Don’t respect yourself because of the things you do in your life Respect yourself because of who you are on the inside

  42. In Closing • Change is inevitable • Change can be stressful • Responses to change are individual • Self-care is essential to successfully leading staff through change

  43. “I can’t change the direction of the windBUTI can adjust my sails to always reach my destination” ~Jimmy Dean~

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