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What is Organizational Behavior

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What is Organizational Behavior

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    1. Michael Johnson, PhD What is Organizational Behavior?

    2. Today’s Agenda Syllabus What is OB? Introductions

    3. Syllabus Syllabus is subject to change Textbook on reserve in the Foster library All class information will be on Blackboard: http://uwbs.blackboard.com/

    4. Joe had a lousy job…

    5. Joe Versus the Volcano What makes Joe’s job so bad? What improvements would you suggest to make it better? How would these improvements enhance organizational effectiveness?

    6. Basic Elements of Organizational Behavior Organizational behavior (OB) is the field of study devoted to understanding, explaining, and ultimately improving the attitudes and behaviors of individuals and groups in organizations. Human resource management takes the theories and principles studies in OB and explores the “nuts and bolts” applications of those principles in organizations. Strategic management focuses on the product choices and industry characteristics that affect an organization's profitability.

    7. OB Foundations Theories and concepts in OB are drawn from a wide variety of disciplines Industrial and organizational psychology Job performance and individual characteristics Social psychology Satisfaction, emotions, and team processes Sociology Team characteristics and organizational structure Economics Motivation, learning, and decision making

    8. Pyramid o’ Knowledge

    9. Does Organizational Behavior Matter? Resource-based view Financial resources (revenue, equity) Physical resources (buildings, machines) Knowledge, decision-making, culture Is it really the people that make some companies more profitable than others?

    10. What Makes a Resource Valuable? Rare Resources, people Inimitable History A collective pool of experience, wisdom, and knowledge that benefits the organization Numerous small decisions People make many small decisions day-in and day-out, week-in and week-out Socially complex resources Culture, teamwork, trust

    11. Research Evidence OB practices were associated with better firm performance Firms who valued OB had a 19% higher survival rate than firms who did not value OB Good people comprise a valuable resource for companies There is no “magic bullet” OB practice – one thing that, in-and-of itself, can increase profitability

    12. Scientific Studies Theory A collection of assertions—both verbal and symbolic—that specifies how and why variables are related, as well as the conditions under which they should (and should not) be related Tells a story—supplying the familiar who, what, where, when, and why elements found in any newspaper or magazine article Hypotheses Written predictions that specify relationships between variables

    13. Correlation (r) Describes the statistical relationship between two variables Can be positive or negative and range from 0 (no statistical relationship) to ± 1 (a perfect statistical relationship) Scientific Studies, cont’d

    14. Different Correlation Sizes

    15. Different Correlation Sizes

    16. Different Correlation Sizes

    17. Social Recognition & Job Performance How often does social recognition lead to higher job performance? Burger King study Correlation between social recognition and job performance was .28 Restaurants that received training in social recognition averaged 44 seconds of drive- through time nine months later versus 62 seconds for the control group locations. Correlation between social recognition and retention rates was .20 Restaurants that received training in social recognition had a 16 percent better retention rate than the control group locations nine months later.

    18. Notable Correlations

    19. Meta-analysis The best way to test a theory is to conduct many studies, each of which is as different as possible from the ones that preceded it. Meta-analysis takes all of the correlations found in studies of a particular relationship and calculates a weighted average (such that correlations based on studies with large samples are weighted more than correlations based on studies with small samples). .50 correlation is considered “strong,” a .30 correlation is considered “moderate,” and a .10 correlation is considered “weak.”

    20. What drives job performance? For each, guess whether it has a strong, moderate, or weak correlation with job performance

    21. Integrative Model of OB

    23. Team Introductions Name Hometown Major Best or worst job experience

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