1 / 12

EPCC-05 Stockholm 20-22 October Speaker: Hans Deijnoff, IPTC AB

EPCC-05 Stockholm 20-22 October Speaker: Hans Deijnoff, IPTC AB. AGENDA. IPTC AB Launch / Presentation of: DEX28™ VoIP Gateway IP as a medium for DTS connection DTS, OWS and OPI connected remotely Remote telephonist or ACD agent Call recording. IPTC AB

chill
Download Presentation

EPCC-05 Stockholm 20-22 October Speaker: Hans Deijnoff, IPTC AB

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. EPCC-05 Stockholm 20-22 October Speaker: Hans Deijnoff, IPTC AB

  2. AGENDA • IPTC AB • Launch / Presentation of: • DEX28™ VoIP Gateway • IP as a medium for DTS connection • DTS, OWS and OPI connected remotely • Remote telephonist or ACD agent • Call recording

  3. IPTC AB A development company focused on innovative, market-adapted solutions for MD110 and BP. Ericsson background and cooperation since the early 1980s.

  4. What does IPTC do? We develop: • VoIP equipment for Ericsson's PBXs • Advanced CTI solutions • Call recording

  5. IP DEX28 PBX Side Extension side DEX28-GE 2 or 6P DEX28-GE 2 or 6P MD110 BP D 4200 D 3200 D 2600 OWS OPI

  6. Some examples: • Local office (centralized switchboard) • Travelling employees • Temporary workplaces (project groups / renovations, etc) • Call Center / Contact Center • Remote telephonist / agent workplace • Home workplace • Training And more

  7. DEX28 – VoIP • Not to be mixed up with VoIP H.323 telephony! • Utilizes IP (Internet/Intranet) as the medium for transport, sending data and distributing calls to digital telephone extensions. • Full functionality via digital system telephones, OPI, OWS • incl. ACD, MDS etc. • Full utilization of PBX functionality.

  8. DTS . . . DEX28 / GE2 or 6P/ EXT PC 802.11 DECTGAP PDA Bluetooth IP DEX28 – Possibilities PBX Side Extension side DEX28 / GE 2 or 6P/ GW USB

  9. SIMPLEADMINISTRATION PBX side: • Specify an IP address for the DEX28 as server • Connect DEX28 to the Internet / intranet • Connect DEX28 to the PBX Extension side: • Enter same IP address on DEX28 extension side • Connect DEX28 to the Internet / intranet (DHCP) • Connect telephones to DEX28 ... and that's it!

  10. DEX28 – Advantages • Full functionality for all DTS telephones with (MDS, ADN, OPI etc.) • Independent of releases from BC9 or later • No Operation & Maintenance required • Built-in CT adapter for remote OWS • Support for firmware upgrading of D4 telephones • SoftPhone with full DTS functionality for ACD agent or OWS • Call recording, monitoring and security • DECT with USB as digital extension (IPTC-approved) • Support for PDAs (PocketPC)/ SmartPhone (MobilePC) with WLAN • Support for SIP (Prepared)

  11. DEX28 – Conclusion • Function-tested and approved by Ericsson • CE marked and certified for the EU, USA, Australia, Japan and others. • Universal hardware, 2 and 6 ports / PBX or extension side • Security – VPN / fixed IP & encrypted authentication • World-wide distribution network • Comprehensive service and support • Variable bandwidth - according to customer's own requirements and needs in real-time (standard 64KB – but works perfectly in 16KB) • Safeguards current and future investments

  12. Time for questions / Dialogue Hans Deijnoff Pyramidbacken 6 SE-141 75 Kungens Kurva Sweden Internet: www.iptc.se Tel + 46 8 55 646 750 Tel/fax + 46 40 370 360 Mob + 46 705 22 88 55 E-mail deijnoff@iptc.se Thank you for your attention

More Related