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Power Orientation (MACH) Questionnaire Results. Fall 09 Previous 26.8 26.3. Attributions. Perceived causes of behavior Major concern: whether caused by internal or external factors (i.e., Due to the individual’s personality or the environment elicits the behavior).
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Power Orientation (MACH) Questionnaire Results Fall 09Previous 26.8 26.3
Attributions Perceived causes of behavior Major concern: whether caused by internal or external factors (i.e., Due to the individual’s personality or the environment elicits the behavior)
Common Attributional Errors Fundamental Attribution Error We Perceive others’ behaviors as more Internally caused than they are Self-Serving Bias We perceive our own: Success as Internal Failure as External
Values and Attitudes Values (Basic Convictions – What is right, good, desirable) General - Contain many attitudes e.g., Conservative, Liberal, etc. Attitudes (Beliefs, Assumptions) Evaluative judgments focused on specific objects, concepts e.g., Attitude toward welfare payments
Types of Values • Terminal Values • Desired Goals • e.g., World Peace, Happiness, Freedom, True Friendship, Equality, Family Security • Instrumental Values • Means of Achieving Terminal Values • e.g., Ambition, Politeness, Self-Reliance, Honesty, Cheerfulness, Open-Mindedness
Attitudes: The ABC Model Affect Feelings for an object Behavioral Intentions How one would like to act toward it Cognition Beliefs about it
Attitudes: Job Satisfaction Percent “Satisfied”: Switzerland-- 82 Canada ------- 73 U.S. ------------ 65 Japan --------- 44 (Many other countries > U.S.)
Attitudes: Job Satisfaction Doesn’t always lead to high performance Depends on: Rewards Supervision Other Environmental Factors Correlates negatively with: Turnover Absenteeism Theft Correlates positively with: Age Job Level
Attitude Change Techniques Persuasion Cognition -> Behavior Conditioning Affective -> Cognition -> Behavior Cognitive Dissonance Production Behavior -> Cognition -> Affective (Based on the assumption that people are motivated to protect their self-concepts. This requires a perceived consistency among the three components.)
Emotions The “affect” part of attitudes, but also may exist without any cognitive companion May be positive or negative Difficult to control Impact work performance Many learned through conditioning process