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In Odoo, it's not possible to modify an invoice that has been validated and sent to the customer. If a mistake was made on a validated invoice, the legal way to handle that is to refund. The invoice, reconcile it with the original invoice to close them and create a new invoice. and we can see the refund option in vendors so basically, it is a credit note from the vendor.
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Refunding an Invoice in Odoo13 www.cybrosys.com
INTRODUCTION • In Odoo, it's not possible to modify an invoice that has been validated and sent to the customer. • If a mistake was made on a validated invoice, the legal way to handle that is to refund the invoice, reconcile it with the original invoice to close them and create a new invoice. • and we can see the refund option in vendors so basically, it is a credit note from the vendor
There are several reasons that can lead to a credit note, such as: • A mistake in the invoice • A return of the goods, or a rejection of the services • The goods delivered are damaged
Again under Accounting > Journal Entries we will get the entry for payment
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