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Business Ethics. Background. Business Ethics: the term itself was once considered an oxymoron The question was whether a business run for profit be ethical 1990s saw an explosion of ethical awareness after the ‘greed is good’ era of 80s
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Background • Business Ethics: the term itself was once considered an oxymoron • The question was whether a business run for profit be ethical • 1990s saw an explosion of ethical awareness after the ‘greed is good’ era of 80s • Ethical behavior means doing the right thing given the circumstances. Mary E Guy
Growth Reason- to be more socially responsible, also ethical practices make good business sense. Benefit: less litigation, less resentment, less government regulation Result: companies have ethics officers, hotlines, workshops, training programs, workshops
Common Ethical Violations • Cutting corners on quality • Covering up incidents • Abusing or lying about sick days • Deceiving customers • Lying to supervisor or underling • Taking credit for a colleague’s ideas
New Work Culture Work pressure & limited resources Ethical lapses Breakdown in traditional attitudes of trust & loyalty
Principles Of Ethical Behaviour – Michael Josephson Fairness Honesty Integrity Concern
Five Common Ethical Traps • The false-necessity trap (convincing yourself that no other choice exists) • The doctrine-of-relative-filth trap (comparing your unethical behavior with someone else’s even more unethical behavior)
Five Common Ethical Traps • The rationalization trap (justifying unethical actions with excuses) • The self-deception trap (persuading yourself, for example, that a lie is not really a lie) • The ends-justify-the-means trap (using unethical methods to accomplish a desirable goal)
Goals Of Ethical Business Communication • Abide by the law. • Tell the truth. • Label opinions. • Be objective. • Communicate clearly. • Give credit.
Tools for Doing the Right Thing • Is the action you are considering legal? • How would you see the problem if you were on the other side? • What alternate solutions are available? • Can you discuss the problem with someone you trust? • How would you feel if your family, friends, employer, or co-workers learned of your action?
Correction Key • T- tense • Sp- spellings • A- apostrophe • Ww- wrong word • IaP-inappropriate phrase • IaE-inappropriate expression • Stx-syntax • SVA-subject-verb agreement • ?-didn’t understand • ?????-what does that even mean? a