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FDNet Settlement Solution. Centralized Settlement. Table of Contents. Welcome, FDNet Log In Summary Daily Report Funds Movement Daily Report Date Range Download Summary Detail Exception Reportable Sales Create Manual Adjustment Manual Adjustment Daily Report
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FDNet Settlement Solution Centralized Settlement
Table of Contents • Welcome, FDNet Log In • Summary Daily Report • Funds Movement Daily Report • Date Range Download • Summary • Detail • Exception • Reportable Sales • Create Manual Adjustment • Manual Adjustment Daily Report • Period Activity Report by Day • Monthly Bank Reconciliation Report • Client Change Report • Client Hierarch Display • Client Search • Date Selection
FDNet Log InFirst Data URL: www.firstdatanet.com1. Smartcard requires key fob, username and password. 2. UserID and password. Both methods require setup with your Implementation Manager. Passphrase (password) must be 8 alphanumeric characters with no repeated letters or numbers. System requires passphrase change every 60 days.
FDNet ToolbarThe blue toolbar is a navigational tool that allows access to various reports by merchant's hierarchy: corporate, mid number/store location. It also lets you change passphrase and view historical data by date. Note: FDNet reports are 1 calendar day behind. Funds movement date is the actual date to view funds in the account. FDNet stores six months of reporting data and archive information for seven years.
First Data’s Settlement Solution: A robust system that enables clients to track and move funds for all gift and spending card activity. The graphic below highlights system functions.
Gift Card Net Settlement The system tracks and reports all financial transactions down to the gift card level on a daily basis. The reports display the net settlement amount each participating entity owes or is owed.
Product Overview • Gift Card Fees and Commissions • The system supports funds movement for fees and commissions in conjunction with regular funds movement or on a separate monthly date. • The system can support set amounts for general fees such as daily location and daily transaction fee billing. • The system also supports flexible fees and commissions for 8 routine gift card transactions: • - Activations / Void Activations • - Balance Inquiries / Timeout Reversals • - Redemptions / Void Redemptions • Reloads / Void Reloads • Fees and commission flexibility includes selection of: • - Approved transactions • - Declined transactions • - Flat fee per transaction • - % of transaction amount
Funds Movement First Data initiates ACH transactions to move funds to and from participating entity bank accounts. Funds move on business banking days, excluding bank holidays. Funds hit the bank account 2–3 days after the gift card activity occurred. During implementation, clients can select daily, weekly, semi-monthly, or monthly funds movement.
Online Exceptions and Manual Adjustments • Exceptions are financial gift card transactions for which funds cannot move. The • system displays exceptions and reason codes. There are 3 types of exceptions: • ACH Returns: Returned by the bank, e.g., NSF, stop payment, account closed, expired authorizations, debit filters. • ACH Rejects: Transaction fails before being sent to the bank, e.g., bad routing or transit number, previous exception with uncorrected error. • Not Settled: Transaction does not clear internal system business rules; unknown, missing or bad bank information; client or location information unknown or does not match information on file. When a transaction fails, the account is marked inactive until the record is fixed. Once the condition that caused any of the above exceptions is corrected, the transaction can be manually adjusted online. Funds then move for the transaction and for the account. Corporate users have access to manual adjustments. Manual adjustments allow documentation to create an appropriate audit trail. Note: The ‘location’ will need to correct ‘Returns’; corporate will need to correct ‘Rejects’ and ‘Not Settled’ reports.
Summary Period Report Purpose: Displays totals for transactions for both funds movement and processed total for selected date and organization level. Allows drill-downs on underscored fields. Access: • Screen that appears at logon for clients on weekly Funds Movement. • Highlight at Options pull-down menu. Use: • Snapshot of gift card settlement position as of the selected date. • Confirm date and amount of ACH transaction to bank account. • Used for cash management to assure account has sufficient funds for ACH transaction. • Research Exception transactions: - ACH Rejects: Inaccurate or incomplete bank information on file. - ACH Returns: Bank refuses ACH transaction; e.g., insufficient funds, debit filters, unauthorized depositor, ACH amount exceeds authorization, etc. - Not Settled: Problems with Location, hierarchy, bank information or roll-up.
Summary Daily Report Purpose: Displays selected day’s totals for transactions, funds movement, reporting and by organization level. Allows drill-downs on underscored fields. Access: • Highlight at Options pull-down menu. Use: • Snapshot of selected day’s gift card settlement position. • Confirm date and amount of ACH transaction. • Used for cash management to assure account has sufficient funds for ACH transaction. • Summary Daily Report is the default screen for clients on daily funds movement.
Funds Movement Daily Report Purpose: Displays day’s gift card transactions by count, amount and net settlement. Displays consortium and merchant level summary and detail data for: Activation, Reloads, Redemptions; Other financial gift card transactions – e.g., Time-out Reversals, Total Card Activity, Fees, Manual Adjustments; Exceptions – ACH Rejects and Returns, Not Settled; Net Totals. Access: • Highlight at Options pull-down menu. Use: • Snapshot of day’s activity and funds movement position for consortium and merchant. • Allows drill down in merchant data to card transaction level and can be used for research and to reconcile to POS tape.
Funds Movement Period Daily Report Purpose: Displays gift card transactions for each day in the 7-day reporting period by count, amount and net settlement. Displays consortium and merchant level summary and detail data for: Activation, Reloads, Redemptions; Other financial gift card transactions – e.g., Time-out Reversals, Total Card Activity, Fees, Manual Adjustments; Exceptions – ACH Rejects and Returns, Not Settled; Net Totals. Access: • Highlight at Options pull-down menu. Use: • Snapshot of activity and funds movement position for each day in the 7-day reporting period for consortium and merchant. • Allows drill down in merchant data to card transaction level and can be used for research and to reconcile to POS tape.
Funds Movement Period Summary Report Purpose: Summarizes gift card transactions for the reporting period by count, amount and net settlement. Displays consortium and merchant level summary and detail data for: Activation, Reloads, Redemptions; Other financial gift card transactions – e.g., Time-out Reversals, Total Card Activity, Fees, Manual Adjustments; Exceptions – ACH Rejects and Returns, Not Settled; Net Totals. Access: • Highlight at Options pull-down menu. Use: • Summary snapshot of activity and funds movement position for the reporting period for consortium and merchant. • Allows drill-down in merchant data to card transaction level and can be used to reconcile to POS tape.
Monthly Bank Reconciliation Report Purpose: Displays ACH transactions for each funds movement day during the calendar month for consortium and merchant. Displays funds movement for fees, if applicable, that move with or separate from regularly scheduled funds movement. Access: • Highlight at Options pull-down menu. Use: • Reconcile ACH transactions to monthly bank statement. • Verify ACH amount for specific merchant and/or funds movement date.
Period Activity Report by Day Purpose: Displays gift card activity by count, amount and net settlement for each day in a 7-day reporting period for consortium and merchant. Access: • Highlight from the Options pull-down menu. Use: • Monitor gift card transactions and funds movement by location. • Balance merchant’s gift card transaction amount to POS by drilling down to transaction detail. • At location, can be used to research gift card transactions by date, time, card number and terminal ID.
Date Selection Purpose: Displays current month as default when report is selected. Drilling down on period ending dates – underscored and in blue – displays data for the previous 7 days. Makes client data available back to the client’s FDNet set-up date. There is six months of data available online. Data is archived for seven years. Access: • Highlight from the Options pull-down menu. Use: • Research
Date Range Download Purpose: Provides ad-hoc reporting for previous 90 days by selecting date range of up to 31 days. Displays Summary and Detail data in same format as Funds Movement reports. Access: • Highlight from the Options pull-down menu. Use: • Create ad-hoc reports of exceptions and funds movement detail or summary data for period of up to 31 days. • Research gift card transaction for selected time period. • Reconcile funds movement for selected time period. • Reconcile to POS tape.
Transaction Data Exception Report Purpose: Displays reason code for gift cards transactions that did not settle for locations that are on file. Access: • Highlight from the Options pull-down menu. • Daily report — available only for the date on which the exception transaction occurred (not cumulative). Use: • Research reason(s) for exception transactions that did not settle. • Monitor exception transactions for corrected error condition and manual adjustments.