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National Center for State Courts Improving Justice Through Leadership and Service To State Courts

National Center for State Courts Improving Justice Through Leadership and Service To State Courts 300 Newport Avenue, Williamsburg, VA 23185 U.S.A Phone:(757) 253-2000 - Fax: (757) 220-0449 www.ncsconline.org ctl.ncsc.dni.us. Two Worlds – One House.

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National Center for State Courts Improving Justice Through Leadership and Service To State Courts

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  1. National Center for State Courts Improving Justice Through Leadership and Service To State Courts 300 Newport Avenue, Williamsburg, VA 23185 U.S.APhone:(757) 253-2000 - Fax: (757) 220-0449 www.ncsconline.org ctl.ncsc.dni.us

  2. Two Worlds – One House

  3. Process & Decisions - the two businesses of courts • Process Needs • Case Management • Data Exchange • Event Management • Financial Mgt. • Scheduling • Administration • Services • Decision Needs • Document Mgt. • Verbal Presentation • Workflow • Analysis • Decision Support • Document Production

  4. Future Events Persons Case History Financial Docs McMillan Five Bubble Model

  5. The E-World: Why Should I Care? • Because it is better!!! • Storage is cheaper • Retrieval is faster • Processing can be distributed • But more important…

  6. It deals with the real problem? Complexity!

  7. The Social Life of Paper • It is only if paper's usefulness is in the information written directly on it that it must be stored. If its usefulness lies in the promotion of ongoing creative thinking, then, once that thinking is finished, the paper becomes superfluous. The solution to our paper problem, they write, is not to use less paper but to keep less paper. http://www.gladwell.com/2002/2002_03_25_a_paper.htm

  8. Reducing Complexity via Access to Information versus 2.5 Terabyte Storage Servers

  9. Case Management Systems – USA ‘03 State centralized mainframe Mixed vendor ACS Under Transition or Development State decentralized Justice Systems Tiburon Other – VT: RSI; MN: Tyler; SC: PCSS

  10. Federal Courts CM/ECF

  11. Case Contents Window Document Viewer Window SCOMIS (Mainframe) State-wide system, in Olympia, WA Controls

  12. http://ctl.ncsc.dni.us/publicaccess

  13. CTC8 Top Ten Website Winners 1. New Jersey Judiciary (www.judiciary.state.nj.us) 2. Miami-Dade County Clerk's Office (www.miamidade.gov/clerk) 3. The Philadelphia Courts - First Judicial District of Pennsylvania (courts.phila.gov) 4. Ninth Judicial Circuit Court of Florida (www.ninja9.org) 5. (tie) Alberta Courts (www.albertacourts.ab.ca) 5. (tie) North Carolina Business Court (www.ncbusinesscourt.net) 7. Connecticut Judicial Branch (www.jud.state.ct.us) 8. Superior Court of California, County of Santa Clara (www.sccsuperiorcourt.org) 9. Arizona Supreme Court, AOC (www.supreme.state.az.us) 10. (tie) U.S.Bankruptcy Court, Western District of Oklahoma (www.okwb.uscourts.gov) 10. (tie) Montgomery County Common Pleas Court-General Divsion (www.montcourt.org)

  14. Wireless Networking

  15. Portable Data Terminal: Symbol PDT8133 Portable Printer: Zebra Cameo3 New Jersey PATS - Equipment Advantages Over Current Equipment: • Lighter – less than half the weight • Smaller – one half the size • Cheaper – less than half the cost • PDT has full alphanumeric keyboard, more powerful processor, more memory, longer battery life • PDT has built-in scanner (significant for future application development) • Equipment is state of the art for handheld technology • Equipment provides a more hardware-neutral environment (Pocket PC 2002) for current and future application development

  16. New Jersey Wireless System Overview

  17. Tablet Computer

  18. Multi Screen Displays

  19. Phone/Voice Mail/IVR &Text Messaging • Call Centers • Digital Dictation • Voice Mail • Interactive Voice Response • Federal PACER System • VINES System • Instant & Text Messaging

  20. The Goal: Decision Support for Better Justice! • NY Community Court Projects • Oregon • New Zealand

  21. Fifth Circuit ISYS Text Search System

  22. Opening a New Workspace

  23. http://www.kk.org/outofcontrol/

  24. Summary • Better information equals better justice • Technology presents opportunities • Technology can eliminate the mundane • Areas of progress • Information presentation • Communication

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