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Chapter 9

Chapter 9. Writing Persuasive Messages. Learning Objectives. The Three-Step Writing Process Persuasive message strategies Persuasive message categories Marketing and sales messages Promotional messages for social media High ethical and legal standards.

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Chapter 9

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  1. Chapter 9 Writing Persuasive Messages

  2. Learning Objectives • The Three-Step Writing Process • Persuasive message strategies • Persuasive message categories • Marketing and sales messages • Promotional messages for social media • High ethical and legal standards

  3. The Three-Step Process for Persuasive Messages

  4. Plan for Persuasion • Analyze the Situation • Gather Information • Select the Medium • Organize the Message

  5. Write the Message • Positive Language • Other Cultures • Corporate Culture • Your Credibility

  6. Complete the Message • Evaluate • Revise • Review • Proofread • Distribute

  7. Summary of Discussion

  8. Framing Your Arguments

  9. The AIDA Model 1. Attention 2. Interest 3. Desire 4. Action

  10. Balance the Appeals Emotion Marketing and Sales Business Persuasion Logic

  11. Reinforce Your Position Believable Evidence Powerful Words Metaphors and Stories Audience Benefits

  12. Anticipate Objections

  13. Common Mistakes • The “Hard Sell” • No Compromise • Great Arguments • One-Shot Plan

  14. Summary of Discussion

  15. Common Examples of Persuasive Business Messages

  16. Persuasive Messages • Request Action • Present Ideas • Make Claims

  17. Summary of Discussion

  18. Developing Marketing and Sales Messages

  19. Planning Messages Audience Needs Competition Selling Points and Benefits Purchase Objections

  20. Writing Messages • Get Attention • Create Interest • Increase Desire • Motivate Action

  21. Social Media Messages • Get involved in online conversations • Facilitate community building • Listen as much as you talk • Initiate and respond to conversations

  22. Social Media Messages • Provide information that people want • Identify and support your champions • Be authentic, transparent, and real • Integrate conventional strategies

  23. Ethics and Legality • Promoting • Marketing • Selling

  24. Promotional Messages

  25. Promotional Messages

  26. Summary of Discussion

  27. Writing Persuasive Messages

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