What do you see?

1. What do you see?

2. Organizational Goals and Planning

3. Every individual and entity has a reason of existence • Mission is the reason of existence. • Mission of any organization provides the purpose of its existence. • Mission statement highlights why an organization, individual or an enterprise exists. • WAJOOD***

4. A Good Mission Statement Generally every business is established to satisfy its core customers and stake holders, therefore: A good mission statement is the one that inspires and leads towards achieving success for your organization, stake holders and for customers.

5. Mission Statement Focus Areas • Generally a mission statement one of few of the following areas: • Customers • Products and services • Technology • Location • Concern for survival • Self concept • Concern for public images • Concern for employees • philosophy

6. Examples: Mission Statement of IBA Sukkur: To produce world-class graduates who possess not only knowledge but are also equipped with practical skills, research and capabilities of critical thinking. We strive hard to ensure ethical thinking in our graduates, in order to enable them to work for the betterment of mankind.

7. Continued….. Mission Statement of Asda Plc UK: To be the UK's best value retailer exceeding customer needs. Always!!!! In general mission statements focus on Organization`s customers- products- infrastructure- philosophy- self concept (SWOT)

8. Vision: Vision is the state and position that an organization wishes to achieve. Examples: IBA-Sukkur: To become the ‘Center of Excellence in Business Administration, Information Technology and Engineering.’

9. Continued….. Vision of Ford Motors: • To become the world`s leading consumer company for automotive products and services. • Vision should be challenging also. An effective vision should be ideally able to guide your organization to formulate strategies to achieve that.

10. Values: • Values of an organization state the philosophical priorities to which management and the managers are committed and bound to follow. Examples: IBA Sukkur: Merit- Quality- Excellence Asda UK: • Strive for Excellence • Serving our customers • Respect for Individual

11. Goals: • Goals are the set targets that an organization wishes to achieve in order to achieve its vision and mission in the longer run. Goals specify exactly as to what must be done in order to achieve mission and vision

12. Advantages of Goals: • Goals help in increasing performance • Goals clearly highlight the expectation of the organization • Goals help in controlling the major functions • Goal in general increase motivation as they give recognition and rewards for reaching those targets

14. Planning: • Now in order to achieve all of your goals you need to think and decide your course of action which in business terms is known as ‘Planning’ • Planning is basically a humanistic characteristic of deciding course of action for any target. • Planning in business terminology is the process in which managers select specific goals and based on to those goals they formulate strategies and actions and then delegate the responsibility to the individuals for action, measure the performance and output and revise the plan accordingly.

15. Continued…… In other words: • Selecting a goal(s) • Identify actions • Delegating responsibility to individuals to implement • Reviewing and evaluating performance and output • Revising plans accordingly (if required)

16. Plan is basically devised in order to achieve each goal.

17. Types of Plans:

18. Benefits of Planning: • Planning gives direction for action • Planning is the process through which management decides upon allocating resources, including capital and people to different activities • Planning helps in assigning roles and responsibilities • Planning drives budgets, operations etc • Planning enables to control the organization in a better manner

19. Pitfalls and problems with planning: • Some planning systems are too centralized. Some plans even make no sense at the operational level. • Failure to implement the planning • Some managers view that planning is not important ETC

20. Now do you believe that there would be same goals and plans for the entire organization???

21. strategic goals strategic plans Top Management organisational-wide perspective tactical goals tactical plans Middle Management department perspective First-Level Management unit/individual perspective operational goals operational plans

22. 0 Goals and Plans Strategic Goals • Where the organization wants to be in the future. • Pertain to the organization as a whole. Strategic Plans • Action Steps. • Blueprint that defines the organizational activities and resource allocations.

23. 0 Tactical Goals and Plans Tactical Goals Goals that define the outcomes that major divisions and departments must achieve. Tactical Plans Plans designed to help execute major plans developed by the top management.

24. 0 Operational Goals and Plans Operational Goals Specific, measurable results expected from departments, work groups, and individuals. Operational Plans Organization’s lower levels that specify action steps toward achieving operational goals.

25. Examples: • IBA Sukkur: Strategic Goals: • Excel in education and leadership • Develop students for life • Secure No: 1 position in business, IT and Engineering education in the upper Sind Region • Achieve 90-100% employment ratio of our students • Advance in providing quality education through using latest technology

26. Tactical Goals: Head of Departments: • HOD: Business Administration • Increase research and development amongst the faculty members • Increase the no of quality students in the department • Reduce the dropout ratio through additional learning and counseling • Provide training and development to teachers • Arrange conferences and seminars to develop students’ 1-once at least every month. • Industrial trips and official visits in order to increase academic and commercial interaction

27. Operational Goals: Teachers • 100% Punctuality • Effective course delivery • Counsel students and reduce eliminate problems • Increase the level of class participation and discussion forums • Enhance student output by 5% p/m minimum

28. Creating Goal Commitment 1) Goal Content: What the goal actually contains “YOUR GOALS SHOULD BE SMART”

29. Setting SMART Goals pecific S M easurable A ttainable R esults-Oriented T arget Dates

30. 2) Goal obligations and Promises- Goal Commitment • Goal commitment is one`s attachment to, or determination to reach goals. • Authority and Supervisory: A goal should be delegated from the higher authority. In other words an attachment • Peer and Group Pressure: group members and peer pressure makes individual commitment to reach a goal stronger if everyone is directed towards the same direction. But one should be cautious as if the results are given on an unfair basis, then this will possible lead towards distraction.

31. Continued….. • Public Display: commitment towards achieving goals and performing increases when the commitment is made public. • Success: commitment is more when individuals get more success chances. More perception and expectation of success ultimately increases commitment. • Rewards: commitment increases when rewards are offered for performing employees. • Participation: commitment to some businesses increases if the individuals are involved in participation in goals and decision making.

33. Work behaviour: Direction Effort Persistence Planning GOALS AND PERFORMANCE

34. Both of the goal content and goal commitment will influence the individual`s work behavior. Both of them combines together and positively effect on 4 factors which change the work behavior of an individual. They are: • Direction: provides direction to follow and focus on activities that will lead towards achievement of goals. So when the individuals are committed to specific goals, those goals can help them make better choices about the activities that they will undertake. • Effort: goal commitment ultimately increases effort towards the goals and actions. • Persistence: maintaining determination towards the goals until they are achieved. • Planning: In an indirect way, difficult goal generally refer individuals to plan and set methodologies in order to achieve those goals.

35. LINKING GOALS AND PLANS: POSSIBLE OBSTACLES TO PLANNING Environmental change Manager hostility • Pressure of day-to-day work Low levels of manager skill & knowledge Domination by specialists

36. MBO- Management by Objectives • MBO  means  supervisors  and  subordinates take  part  in  setting  overall  goals  for  the  organization.  Each individual has a responsibility  for meeting a major area of the goal. The command expresses  that  responsibility  as  those  steps  it expects  individuals  to  take  in  meeting  those  goals. The command then uses those expectations as a measuring   device   to   gauge   the   successful completion of  the  job.

37. The essence of MBO is participative goal setting

38. Strengths of MBO: • Helps in linking goals and plans • Helps to identify priorities • Facilitate communication within the organization • Employee motivation Weaknesses of MBO: • May lack strong commitment from the management • Requires additional training for managers • May result in over emphasis on quantitative goals

39. Thank you