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QI Award Program Cycle 2 Kick-Off Training December 5, 2012 Charlotte, North Carolina. Agenda. Introductions NNPHI and RWJF Staff Team QI Coaches QI Award Program Sites What it takes to be a successful awardee QI Award Program Overview Understanding QI Coaching
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QI Award Program Cycle 2 Kick-Off Training December 5, 2012 Charlotte, North Carolina
Agenda • Introductions • NNPHI and RWJF Staff Team • QI Coaches • QI Award Program Sites • What it takes to be a successful awardee • QI Award Program Overview • Understanding QI Coaching • Review our time for the rest of the day
NNPHI and RWJF Team Katie Wehr, NJ Pamela Russo, NJ Emily Richardson, LA Lee Thielen, CO Jennifer McKeever, DC Merilee Jones, LA Les Beitsch, FL Nikki Lawhorne, AL Whitney Magendie, LA Liljana Johnson, LA Sarah Gillen, LA
QI Coaches Marni Mason, WA Jack Moran, DC Lea Ayers LaFave, NH Bill Riley, MN Jim Butler, MI Grace Gorenflo, PA Chris Bujak, PA Laurie Call, IL Joe Kyle, SC
QI Award Program Sites (Cycle 2) LHDs (21) LMs (2) SHD (4) Tribe (2) Territory (1)
QI Projects Introductions • Introduce yourself and other team members • Share your aim statement References: Aim statements document in training folder
Being a Successful QI Awardee Reference: QI Award Program Participant Manual
Program Overview The QI Award Program provides health departments with a hands-on opportunity to learn and apply QI to make incremental improvements with the guidance of an experienced QI Coachand participate in the Community of Practice for Public Health Improvement (COPPHI) The QI projects completed under the Award Program will be submitted to PHQIX.org, an online resource of QI projects we’ll learn more about over the next 2 days
Technical Assistance • Individual QI Coaching (15 hours per site) • Webinar Series (4 total webinars) • Webinar dates TBD • In Person Training (Today!) • QI Open Forum (Tomorrow and Friday) • QI Resources • Embracing Quality in Public Health: A Practitioner’s Quality Improvement Guidebook (free resource) • Quality Improvement for Public Health Certificate Program (free resource) • Public Health Memory Jogger ($14.95 per book) • Public Health QI Encyclopedia ($27.50 per book)
Technical Assistance • Shared Email List/Google Group • Periodic Emails with Announcements • Templates • Press release to announce selection to participate in the QI Award Program • Progress Report (will be sent out later in the project) • Final Reporting (will be sent out later in the project) • PHQIX.org submission template • QI Award Program Participant Manual • An electronic copy will be provided and updated throughout the project.
Technical Assistance • NNPHI Online Resources • QI Award Program Participant’s Corner • Public Health Performance Improvement Toolkit • www.nnphi.org/phpit
Technical Assistance • Recommended QI Project Timeline • Organized by the PDCA/PDSA cycle • Page 9 of QI Award Program Participant Manual
QI Coaching What should I expect from my QI coach? • Technical expertise: The provision of incremental education/training • Objective input: The provision of objective input that will help provoke critical thinking and a deeper understanding of the QI process • Real experience: The provision of information and guidance as you go through the improvement process • Clear expectations: The provision of information to help you be clear about what comes next (e.g., when is the next call/communication, etc., what is my homework, etc?) • Regular Check-insscheduled in advance.
QI Coaching What is expected of Me/My Site? • Take guidance of coaches and be open to coach feedback • Use the full 15 hours/be available to coaching • Ask your coach if you do not understand something • Participate in the process (participate in the calls) • Share your work with the QI coach (even if it’s not where you think it should be) – the coach is here to help you
What’s Next? • Building Healthy QI Teams • The ABCs of PDCA • Lunch with your QI coach and fellow teams • By agenda color… • Individual time with your QI Coach • Conversation with Cycle 1 Awardees • Training on QI Tools • Final Wrap-Up and Questions • Do you have any final questions for us? • How can NNPHI and your QI Coach help you be successful?
Thank you! Primary Contact Whitney Magendie wmagendie@nnphi.org