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Craig Gilkey, LMHC and Kate Wolfe-Lyga, LMHC, ACS

Development and Assessment of a Residence Life Mental Health Counselor Position on a College Campus. Craig Gilkey, LMHC and Kate Wolfe-Lyga, LMHC, ACS. SUNY Oswego Campus Map. Objectives. Attendees will explore methods of engaging and implementing an embedded counselor program on their campus.

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Craig Gilkey, LMHC and Kate Wolfe-Lyga, LMHC, ACS

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  1. Development and Assessment of a Residence Life Mental Health Counselor Position on a College Campus Craig Gilkey, LMHC and Kate Wolfe-Lyga, LMHC, ACS

  2. SUNY Oswego Campus Map

  3. Objectives • Attendees will explore methods of engaging and implementing an embedded counselor program on their campus. • Attendees will consider program evaluation methods and client outcome measures, based off of shared experiences of this campus’ program. • Attendees will identify challenges, such as ethical issues, in navigating a shared program and position with another department.

  4. Creation/Development/Background • Why? • Similar to national trends (CCMH 2018), we experienced significant increase in utilization.

  5. Key Stakeholders • VP of Student Affairs and Enrollment Management • Residence Life and Housing • Counseling Services • Students

  6. Funding Model .

  7. Job Description • Clinical/ Consultation • Minimal individual service • Group services • Let’s Talk • Training • Professional Staff • Student Staff • Outreach • RLH events • Counseling outreach (wellness fair) • Administrative • Staff Meetings, case consult, supervision, etc...

  8. Position Components

  9. Evaluation & Assessment Summary Individual Clinical Effectiveness • Pre/Post session, Burns’ Brief Mood Survey • Burns’ Evaluation of Therapy Session Residence Life Pro. Staff Perceived Effectiveness • Google Form Questionnaire During Pilot • Focus Group Utilization Tracking • Let’s Talk • Crisis/Walk-In at Counseling Center

  10. Individual Clinical Effectiveness Individual Clinical Effectiveness • Pre/Post session, Burns’ Brief Mood Survey • Burns’ Evaluation of Therapy Session

  11. Residence Life Professional Staff Perceptions • Questionnaire – google form • Focus Group Themes • Significant Increase of Accessibility • Supportive of Residence Life Staff and Students in a Unique Way • Offered Helpful Ongoing Programs and Trainings • Atmosphere of Mental Health Support in Residence Halls • Effective Consulting for Student and Professional Staff • Much Needed Liaison • Bigger Presence of Counseling Referral Sources • Could Improve by Having More Counselors

  12. Training Outreach Evaluation • What did you like best? • What did you like least? • What would you like more of?

  13. Correlational Data in the CSC • 19% decrease in crisis over last year • Let’s Talk appointment increase of 270% • Let’s Talk total hours increase of 76% • Let’s Talk utilization increase of 54%

  14. Challenges • Ethics • Multiple roles • AHDs • Student Staff utilization • Informed consent • Consultation vs. Intervention • Let’s Talk • Logistics • Access to physical space • Work schedule & Work life balance • Communication (e.g., Let’s Talk services) • Safety • Reporting and Supervision

  15. Reporting & Supervision Responsibilities • Res Life • Time and Attendance • Staff Meeting • Admin Policies • Counseling • Clinical supervision • Case Consultation • Staff Meeting • Policies and Procedures • Evaluation

  16. Embedded Counselor Implementation Tips • Ask each Hall Director to email the residents with embedded counselor information • Attend res. life student staff (e.g., RAs) meetings early in fall semester • Build relationships • Support new student staff and professional staff onboarding • Maintain visibility (wear ID lanyard) • Reach out to stakeholders to inform and collaborate • Use assessments (e.g., Brief Mood Survey, Program Evaluations) • Have consult hours for staff later in the day/evening • Act as a liaison between counseling center and residence life during staff meetings • Provide index cards of all services at front desk of residence halls

  17. Future Plans • CSQ-8 • GPAs • Workshop Assessments • Residence Student Staff Perceptions • Tracking RSS and RHD Utilization • MOU • Unique Challenges - (access, new AVP)

  18. References Boone, M.S., Edwards, G.R., Haltom, M., Hill, J.S., Liang, Y.S., Mier, S.R., Yau, T.Y. (2011). Let’s talk: Getting out of the counseling center to serve hard-to-reach students. Jounral of Multicultural Counseling and Development, 39(4), 194-205. Center for Collegiate Mental Health, (2018, January), 2017 Annual Report, (Publication No. STA 18-166.) Orchowski, L. M., Castelino, P., Ng, H. M., Cosio, D., & Heaton, J. A. (2011). The design and implementation of a counselor-in-residence program. Journal of College Student Psychotherapy, 25(3), 241–258.

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