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Rooms Division Management and Control System. Course Code: HRM 321 Credit: 3 units (3 hours lecture per week) Pre-requisites: Housekeeping Operations and Front Office Operations. Course Description:.
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Rooms Division Management and Control System Course Code: HRM 321 Credit: 3 units (3 hours lecture per week) Pre-requisites: Housekeeping Operations and Front Office Operations
Course Description: This course presents an understanding of the necessity for controls in Rooms Division and the requirement to supervise the operations of a hotel Front Office and Housekeeping
Course Outline: • Introduction to Supervision in Rooms Division • Occupational Health Safety and Welfare • Fire Regulation and Operating Equipment • Safety and Security Systems • First Aid and Accident Safety Prevention • Labor Cost Control • Housekeeping Controls • Front Office Controls
References: • Amelia Samson Roldan, Professional Management of Housekeeping Operation and Management. • John R. Walker, Introduction to Hospitality Operations. • Carino, Cella, Beltran, Pamela, De Ocampo, Joseph Bismark, The Hospitality Industry. • Ruther Fud, Denny, Hotel Management and Operations. • www.wendellaguirre23.wordpress.com
Course Requirements: • Student Profile with scanned 2” x 2” picture • You can get the copy from my website, print it in a short bond paper (8 ½” x 11”) • Copy of registration form • Test booklet
Grading System: • Class Standing: (60%) • Quizzes = 50 • Recitation/Attendance = 20 • Assignment / Seatwork = 10 • Activity / Research / Project = 20 • Major Examination: (40%) • Prelim exam • Midterm exam • Final exam
Based 40 Transmutation: • Major exam, quizzes and attendance will be transmuted using the formula: (Raw score x 60) +40 = Transmuted Grade Total Score Example: Quiz result is 15 over a total score of 20 items ( 15 x 60 ) + 40 = 85 (transmuted grade) 20