Distance Learning

Distance Learning Presented by Jerry L. VerDuft, MSQA To ASQ Section 1312 September 10,2008

Current Need for Quality Knowledge • Business sectors can no longer ignore quality (private nor public) • Organizations are demanding and seeking quality professionals • Multi-skilled employees are on the rise • Many engineering professionals are seeking QA degrees • Quality Knowledge is becoming a critical path to employee advancement

Popularity of Distance Learning • Students may enroll from any location • Students may access course lectures, assignments, and discussion at any time – don’t have to be in a classroom at a specific time and place • Most Distance Learning faculty members are carefully selected based upon academic achievement and extensive real-world experience • Multiple web links

California State University Dominguez Hills (CSUDH) • Offers both a BSQA on-line degree program and an MSQA on-line degree program • Also offers a BSQA with a Measurement Science option • On-line degree programs require no on-campus attendance

CSUDH • Accredited by the Western Association of Schools and Colleges (WASC) • BSQA and MSQA approved by WASC • All Programs completely on the internet – no on campus requirement ever

BSQA Mission Statement • The BSQA Program provides the academic environment and the requisite courses to blend the basic sciences, technologies, management principles, quality concepts, and statistical tools needed to prepare professionals for a career in Quality Assurance • Also designed to serve working professionals already in the field seeking career enhancement

CSUDH BSQA Admission Program Requirements • Minimum of 56 units and completion of all general education requirements with a 2.0 GPA • Completion of one semester of college level calculus • Test of English as a Foreign Language (TOEFL) score of 550 for students whose primary language of instruction was not English

BSQA Program Requirements • 120 units including General Education and statutory requirements • 30 units of lower division requirements which includes QAS 200 Fundamentals of Measurement Science • 43 units of upper division requirements which includes QAS 498 Directed Research and QAS 499 Senior Project

BSQA Upper Division Courses • Analog Electronics • Interpretation of Technical Documentation • Technical Communications • Statistical Quality Control and Inspection • The Manufacturing Process • Quality Auditing • Safety and Reliability • Lean Manufacturing • Quality Improvement • Purchasing and Procurement • Systems Failure Analysis • Value Based Quality • Internship in Quality Assurance OR Directed Research in Quality Assurance • Senior Project

BSQA Benefits • Prepares QA Professionals for careers in design, development, manufacturing, and support processes and service • Provides an interdisciplinary approach • Provides both theory and practice through interaction with students from different business sectors and leading quality professionals • Provides well-rounded knowledge of quality sciences as well as preparation for advanced studies • Allows students to customize their programs of study • Develops problem solving skills with a customer based focus leading to continuous improvement

CSUDH MSQA Admission Requirements • Hold a Baccalaureate Degree in a technical field from an accredited institution or, if non-technical degree, approval from the CSUDH QA Academic Program Committee • Have a background which includes college level mathematics and computer concepts • Achieved a GPA of 2.5 or higher in the last 60 units completed • Be in “good standing” at the last educational institute attended

MSQA Program Requirements • Foreign students must receive a minimum of 550 on the Test of English as a Foreign Language (TOEFL) • Complete 33 units of approved graduate course work which includes 1 elective for manufacturing; 3 electives for Service and Health Care

Manufacturing Courses • Advanced Probability and Statistics • Quality Function Management and TQM • Reliability • Statistical Quality Control and Sampling • Advanced Experimental Design • Human Factors in Quality Assurance • Measurement and Testing Techniques • Quality Project Management and Productivity • Special Topics by Directed Study • Project Thesis • One Elective

Service and Health Care Courses • Quality Function Management and TQM • Human Factors in Quality Assurance • Quality Project Management and Productivity • Statistical Quality Control for Service Professionals • Customer Satisfaction and Quality Assurance • Quality Assurance for the Service Delivery Process • Special Topics by Directed Study • Project Thesis • Three electives

Elective Courses • Quality Cost and Supplier Evaluation • Process Control Capability • Applied Systems Reliability, Maintainability and Safety • Software Reliability • Quality Assurance for Automated Systems • Customer Satisfaction and Quality Assurance • Supplier Quality Assurance • Lean Thinking • Good Manufacturing Practices • Risk Management • Evaluation and Outcome Analysis for Healthcare Delivery

Focus of both BSQA and MSQA Programs • Preventive Quality Assurance • Customer satisfaction is always the primary goal • Application is the key

Schedule and Cost of Internet Courses • All course schedules can be found on the web: http://www.csudh.edu • Cost of both BSQA and MSQA 3 unit courses is $630 per course

BSQA @ MSQA Contact Points Rodger Hamrick , Program Enrollment Specialist 310-243-3880 rhamrick@csudh.edu Milt Krivokuca, Program Coordinator and Advisor 310-243-3352 mkrivokuca@csudh.edu

Distance Learning