College of the Redwoods Class Scheduling Assessment

1. College Of The Redwoods Examination Of Class Scheduling A p r i l 2 0 1 0

2. Scheduling Assessment Purpose • Determine The Effectiveness Of The Class Scheduling Process • Cancellations • Efficiency • Facility Utilization • Curriculum

3. Scheduling Assessment Process • Phase I • Interviewed Persons Relevant To The Scheduling Process Across College Of The Redwoods • Examination Of Class Schedule Data • Phase II • Installation Of ClassTracks Software For Continued Schedule Examination • Training Of Key Personnel On Software

4. Scheduling Assessment Process • Phase III • Presentation Of Class Schedule Information • Phase IV • Delivery Of Detailed Reports For College

5. Scheduling Assessment Outcomes • Effectiveness Of The Class Scheduling Development Process • Efficiency By Location, Division, And Discipline In Scheduling • Maximizing Utilization Of Facilities • Curriculum Scheduling • Effectiveness In Offering The Course Mix Each Semester By Curriculum Area

6. Scheduling Assessment Process • On-Site Visit And Interviews With Personnel At College Of The Redwoods • December 1, 2009 • Final Data Received From College • February 26, 2010/ April 14, 2010 • ClassTracks Software Preliminary Training • February 2 And 9, 2010 • Scheduling Data Analysis • Report (April 2010)

7. Schedule Process

8. Schedule Process • Academic Calendar Set • Each Department Has Similar But Unique Processes For Developing Schedule • Use Past History • “Know” What Classes Fill First • “Keep In Head” What Classes Are Offered Each Fall Or Spring • Only One Area Keeps A Two-Year Schedule Of Classes And Evaluates Past Offerings With Data

9. Schedule Process • Preliminary List Of Classes Developed • Full-Time Faculty Input • When Faculty Are Available To Teach • Input On Classes Preferred • Adjunct Faculty Input • Consistent Adjuncts In Some Areas And Their Availability To Teach • Availability Of Adjuncts To Schedule • Classes Scheduled Without Faculty Assignments • Area Coordinators

10. Schedule Process • Room Search Begins • “The Scavenger Hunt” • Some Rooms Are Owned By Some Departments • These Are Scheduled First • Some Areas Have Basically No Space And Have “Dibs” On Rooms • Schedule In These Rooms • Administrative Assistants Start Looking For Rooms And Calling In Favors • Even Having To Go Look At Rooms • Some Sections Simply Not Assigned Rooms

11. Schedule Process • Schedule Entered Into Computer System • Copies Circulated For Review And Proofing • Again, And Again, And Again … • Do Not Appear To Have A Formal Process For Changes During Review • Adding And Cancelling Classes • Signatures For Changing, Adding, Etc.

12. Schedule Process • Schedule Ready For Publication • Final Proof • Changes Still Being Made • Post To Web

13. Issues Noted In Interviews • Classroom Issues • Perception Of Space Issues At Eureka Campus • Not Enough Rooms At Key Fill Times • Off-Site Locations Actually Limited On Classrooms • More Efficient In Scheduling • Rooms A Major Problem • All Rooms Not Created Equal • Each Division Has Different Needs For Rooms • SMART Classroom Fights

14. Issues Noted In Interviews • Classroom Issues • Room Ownership • Some Departments “Own Rooms,” Others Have “Dibs” On Rooms • AOA’s Have Knowledge About Rooms But Are Bypassed Or Have To Get On Phone And Find Rooms • No Clear Authority Over Who Has Final Room Assignment • Physical Room Inventory • State Information May Not Be Correct • No Easy Way To See Room Features

15. Issues Noted In Interviews • Input Into Scheduling Process • Very Little Data Used In Developing Schedules • “Know” What Classes Fill First • Difficult To Obtain • Little Historical Data Available At Fingertips For Analysis • Only One Department Actually Uses Data • Concern Over Apparent Disregard Of FTES Targets In Scheduling • California Driven By FTES

16. Issues Noted In Interviews • Input Into Scheduling Process • Little To No Input From Key Student Services Personnel • Example: Remedial And Developmental • Student Services Personnel Test And Know Numbers • Disconnect Between Testing And Seats Offered • Without Seats Students Cannot Enroll And Continue • Interaction With Students In Scheduling And Advising Provides Input But No Avenue For Forwarding That Input To Schedule Decision Makers

17. Issues Noted In Interviews • Cancellation Issues • Impacts On Attainment • Students Concerned Classes Needed For Graduation Cancelled Within 3rd Day Of Registration Or After Classes Start • Impacts On Schedules • AOA’s Call And Inform Students Classes Are Cancelled (Depends On Area) • Student Services Has No Direct Authority On Informing Students Of Cancellations • Students Have To Fill In Schedule

18. Issues Noted In Interviews • Course Availability • Students Report Not Being Able To Get Classes Needed To Graduate Or Transfer • Classes Needed For Graduation Cancelled • Required Class Fills Within Three Days Of Registration Start And Another Class Not Opened • Unsure What Semester “Required” Courses Will Be Offered • Programs Not Laid Out By Recommended Semester

19. Issues Noted In Interviews • Curriculum Scheduling • Discussion Of Two-Year Schedule • One Department Does That Now, Majority Do Not • Students Cannot Get Through Curriculum In A Reasonable Time • Cannot Plan A Student’s Degree Plan With The Current System • Cannot Assure A Student Of The Class Offerings • Major Impact On Recruiters And Advisors

20. Issues Noted In Interviews • General Education Scheduling • Concern About Offering Too Many General Education Courses And Dilution Of General Education Course Enrollees • Spread Out Too Thin • Many Options For General Education Scheduling • Who Determines Best Gen Ed Options To Schedule? • Which Ones Really Needed For Transfer Partners? • Departments Schedule In Isolation Of Each Other

21. Issues Noted In Interviews • Daily Scheduling Issues • Pass Time • Chancellor Requires 10 Minute Pass Time • College Has 5 Minute Pass Time Fall 2009 And Spring 2010 • M/ W Blocks Are 8:30-9:55am, 10:00-11:25am, 11:30-12:55am, 1:00-2:25pm, 2:30-3:55pm, 4:00-5:25pm • Nationally 10 To 15 Minute Pass Times • Solving Issue - Fall 2010 Moving To 10 Minute Pass Time • M/ W Blocks Are 8:30-9:55am, 10:05-11:30am, 11:40-1:05pm, 1:15-2:40pm, 2:50-4:15pm, 4:25-5:50pm

22. Issues Noted In Interviews • Daily Scheduling Issues • Faculty Scheduling • Difficulty Being Scheduled Evening And Then Early Morning Next Day • College Hour • Students Noted Need For A College Hour For Meetings

23. Issues Noted In Interviews • More Diverse Scheduling Needed • Monday/ Wednesday/ Friday Classes Needed • Miss One Day Only Miss 1/3 Of Class Not Half • Friday Dead • Evening Classes – After 6PM • Can Work Full-Time And Still Attend • Weekend Classes • Adult Students • Faculty Now Teach On Weekend • Services Not Available To Support Weekend Classes

24. Issues Noted In Interviews • More Diverse Scheduling Needed • Online Classes • Provide More Options For Online • Can Increase Load Without Attending • Course Dilution • Concern About Spreading Schedule Too Thin Over Off-Sites • Goals For Sites • Who Is Responsible For Scheduling Off-Sites?

25. Issues Noted In Interviews • Adjunct Availability • Concerns Over Availability Of Qualified Adjuncts • Difficult To Find In Off-Sites • Some Have Been Employed For Years • Invite Some To Not Return

26. Fact Or Fiction • Data Analysis Will Examine These Issues • Cancellation Analysis • Efficiency Analysis • Utilization Analysis • Curriculum Analysis

27. Data Used For Analysis

28. Data Requirements • Fall 2006 To Spring 2010 • Detailed Section Information By Semester • Class Title, Division, Class Subject, Class Number, Site, Class ID, Class Status, Room Description, Building Name, Room Cap, Instructor, Meeting Days, Start Date, End Date, Start Time, End Time, Credit Hours, Enrollment, Enrollment Cap, Instructor Contact Hours, Component Code, Instructor Class Description, Program Type, Credit/ Noncredit, Instructor Mode, Instructor Load, Instructor ID, Section Revenue, Section Expense, Semester, Year, Unique Course Identifier, Cross-Listed Courses, Cancel Date, Class Enrollment Status

29. Data Requirements • Fall 2006 To Spring 2010 Semesters • Census And End Of Semester Data • Files Were Sent In csv Formats • Room Capacities Were An Issue • College Corrected Some • Used The State Report For Capacities For Some • Still Not Totally Accurate

30. Data Requirements • Fall 2006 To Spring 2010 Semesters • Section Data Loaded Into ClassTracks For Analysis • Provides Semester And Multi-Semester Reports • Reports Will Be Made Available In Final Report • Location, Division, And Discipline

31. Cancellation Analysis (See Appendix A)

32. Cancellation Analysis • Cancellations • Impact On Room Availability • Impact On Students Building Schedules • Impact On Enrollments • Impact On Student Services Personnel • Impact On Academic Services

33. Cancellation Analysis • Examined Cancellation Rates For Fall 2006 To Spring 2010 • Location • Site + Off-Site For Location • Division • Discipline • Course • Section

34. Cancellation – College Most Colleges Fall In This Range

35. Cancellation By Site Most Colleges Fall In This Range

36. Cancellation By Division Most Colleges Fall In This Range

37. Cancellation By Division • Fall 2009 • SLSS (35.6%) • BTECH (19.1%) • ALSS (12.7%) • PSC (12.5%) • HCMM (7.7%) • MSE (7.1%) • ATHPE (2.8%) • HOCC (2.4%) • Fall 2008 • SLSS (21.6%) • MSE (19.0%) • ATHPE (15.2%) • BTECH (9.6%) • HCMM (8.1%) • PSC (7.7%) • HOCC (2.8%) • ALSS (2.6%)

38. Cancellation By Course • Review Cancellations By Course • Number Of Sections Offered Fall 2006 To Spring 2010 • Number Sections Active • Number Sections Cancelled • Percent Sections Offered By Courses Active And Cancelled • Example

39. Cancellation By Course

40. Course Cancellations FA 2005 To SPR 2010 39 Courses Had 100% Of Sections Cancelled

41. Courses 100% Cancelled • AG 11: Sustainable Animal Production • AJ 88B: Basic Academy Preparation • ART 20: Illustration • ART 47: Etching Techniques • ASTRO 99A: Current Issues in Astro • BT 63: Desktop Publishing Application • BT 88: Experimental Crse in Bus Tech • BUS 33: International Business • BUS 81A: Individual Income Tax Law • BUS 81B: Corp Partn Income Tax Law • BUS 82L: Volunteer Income Tax Assist • CINE 8: Screenwriting • CR 119P: Reporting Procedures Research • CR 119R: CSR-RPR Examination review • DHET 166: Theory Op of Ag Equip • DHET 40: Ind Study Diesel Heavy Equip • DM 75B: 2-D Animation II • DT 63: Mechanical Design Drafting • DT 81: 3-D Character Modeling Anim • ECE 10LB4: Fld Plcmnt Schl-Age Chld Care • ECE 15: School-Age Children In Child Care • ENGL 10: Intro to Classical Literature

42. Courses 100% Cancelled • ENGR 99: Selected Topics in Engineering • FRNC 8A: Elem Conversational French I • GEOL 130G: Coastal Geology • GEOL 99: Selected Topics in Geology • GEOL 99B: Geology of Centerville Scotia • GERM 11A: Begin Conversational German I • GS 1: College Success • HRC 27: Do Not Use • JPN 8A: Elem Convers Japanese I • NAS 13: Native Cultures NW California • NR 68: Introduction to ARCGIS • PE 14: Defensive Tactics • PE 43: Aquatic Fitness • PE 60: Fndtns of Recreational Studies • PSYCH 20: Biological Psychology • RE 12: Real Estate Law • WT 67: Special Welding Laboratory

43. Cancellation By Section • Review Cancellations By Section And Times By Course • Sections Offered Fall 2006 To Spring 2010 • Times Of Sections Offered • Percent Fill Rate • Students Enrolled By Class Cap (Academic, Not Room Cap) • Cancellations • Example

44. BT 158 Two Degree Impacts: BT AS Office Professional BUS Certificate Of Achievement, Medical Office Business Skills (Mendocino)

45. Cancellation Dates Fall 2009 August 27, 2009 First Day Of Classes 172 Total Sections Cancelled

46. Cancellation Dates Spring 2010 January 16, 2010 First Day Of Classes 136 Total Sections Cancelled

47. Recommendations • Cancellation Rate For Credit For College Should Be Below 10% • Stop Offering Cancelled Sections Next Semester • If Single Section Of Course • Wait At Least A Semester • If Cancelled Last Two Semesters, Wait A Year • If Multiple Sections Of Course • Evaluate Course Efficiency

48. Recommendations • College Will Provide Easy-To-Use Trend Information For Scheduling • Data Has Been Limited • Trend Data Needed On A By-Section Basis During The Planning Process

49. Recommendations • Develop A Pre-Schedule Conference For Input • Early In The Schedule Development Process, Conduct A Scheduling Conference Between Department Chairs And Student Services Personnel • Goal Is To Provide Input Into The Schedule Development Process • New Courses Needed, Priorities For Scheduling, Etc.

50. Recommendations • Review The Courses With High Cancellation Rates (50%+) • Utilize The Course Status Report • Review Day Of Week And Time For Courses • Cancellations Impact Rooms • Blocking Rooms During Key Times • Large Percent Cancelled Were Between 8am And Noon • Unless Rooms Reassigned For Late Start, Lose Utilization For Room And Buildings