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IEEE Indonesia Membership Development Strategy & Plan. Lukas Tanutama Membership Development Indonesia Section ltanutama@ieee.org. photo. Topics. IEEE MD Strategy Section Situation Section MD Plan. IEEE MD Strategy. IEEE MD Support & Evolution. Remaking the Collateral >.
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IEEE IndonesiaMembership Development Strategy & Plan Lukas Tanutama Membership Development Indonesia Section ltanutama@ieee.org photo
Topics • IEEE MD Strategy • Section Situation • Section MD Plan
IEEE MD Support & Evolution Remaking the Collateral> Building a Volunteer “Field Team”> Optimizing the Campaigns> Synthesis & Engagement MD portal MD Kits renewal Integrated MD strategy & plan MD webcasts First-year member experience recovery Integrated multimedia Membership presentation MD virtual community MD Manual recruitment Integrated MD reporting Putting a face on membership promotion reinstatement On-demand Kit ordering MGM business cards Message testing benefits promotion 365,500 members 367,400 members 374,800 members 382,400 members 397,000 members (renewal alerts integrated into next-gen products) BMS transition ‘Great Recession’
MD Strategy w/ Full Volunteer Integration MD Volunteer “Platform”
Membership Situation Indonesia Section Formation Date: 16 February 1988
Indonesia Section Total Members Since Year 2000
Timing is Everything – Know the Membership Calendar Calendar Year Concludes Year-end membership statistics determined Membership Year Begins Full-year dues enacted Renewal opens Key month for launching new or upgraded benefits From Sep thru Dec, revenue deferred to next year Active-Status Terminator Past-due members placed into arrears Membership Mid-Year ½-Year Dues-Cycle Begins Arrears-Recovery Begins Key month for launching new or upgraded benefits Membership Year Concludes Member retention rates determined Business fiscal performance determined ½-year dues cycle concludes
Differentiate Audiences – Different Expectations … their needs change throughout a career … they are everywhere. When we do recruit them, 50%+ attrition rate (first-year member strategy)
In Summary… • Section’s Membership Situation • About 700 members in Indonesia and growing • Less than 10 Senior Members • Student Branch and student members are growing • Opportunity for growth due to publish or perish requirements for academics and professional development requirements • Section MD Plan • August 2012 Communication to eligible members to apply for Senior Membership • Member get Member drive to recruit volunteers among faculties and increase student members with the assistance of student branches. • Promotion to faculty members of UPH, SGU, UMM, Binus International, Binus Graduate School). • Action plan for -August - December period prepared.