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G041: Lecture 03 Functions Within Organisations

G041: Lecture 03 Functions Within Organisations. Mr C Johnston ICT Teacher www.computechedu.co.uk. Session Objectives. Understand that organisations are spilt into different departments each with its own function, Know the role of common departments within an organisation,

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G041: Lecture 03 Functions Within Organisations

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  1. G041: Lecture 03Functions Within Organisations Mr C Johnston ICT Teacher www.computechedu.co.uk

  2. Session Objectives • Understand that organisations are spilt into different departments each with its own function, • Know the role of common departments within an organisation, • Investigate the communication which takes place between different departments within an organisation. • Understand that companies don’t work in vacuum and have contact with a number of outside groups.

  3. DepartmentsWithin An Organisation • Last lesson we had a brief look at how organisation could be structured – hierarchical or flat, • You should have noticed that in a hierarchical structure you often find different departments, • Each department is responsible for a different aspect of the running of the business, • Each department will have its own structure with a manager and general workers, • All departments need to work together and communicate effectively to ensure the business is run properly.

  4. Head of Department (FT) Assistant Head of Department (Vacant) KS 3 Coordinator (CTJ) KS 4 Coordinator (TTR) Main Scale Teachers ICT Faculty Structure Sept 03 An Example Department • Below is a diagram showing the structure of a subject faculty here at Sidney Stringer.

  5. CommonOrganisation Departments • There are several departments which are common to most large organisations: • Accounts or Finance, • Purchasing • Sales, • Distribution, • Marketing, • Research and Development, • Human Resources, • Design, • Production (or service provision) • ICT Services, • Administration • You need to know what the of each of these departments is responsible for within an organisation

  6. CommunicationBetween Departments • Departments need to communicate with each other and can be formal and informal, • Formal Communication Channels • Scheduled meetings, official memos, staff notice boards, by following set procedures. • Informal Communication Channels • Chat in the pub after work. • Think about the ICT department there is communication both within it and to the rest of the school.

  7. External Relationships • Companies do not operate or work in a vacuum, • They have contact with various outside groups for all sorts of reasons, • This is known as an external relationship, • Typical organisations have external relations with are: • Customers, • Competitors, • Suppliers, • Lenders, • Inland Revenue, • HM Customs and Excise, • Courier Services, • Local Authority Departments • Shareholders, • Agencies (Recruitment / Advertising)

  8. Exercise • Carry out the further reading as given on the next slide, • Download organisationfunctionsexercise.doc from my website and complete the exercises.

  9. Further Reading • Case Study Notes #1 • AVCE Textbook Chapter 2.2 Page 59 – 73

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