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Tom Peters’ Excellence. Always. a “Six-step Program.” All You need to know. (More or less.)

Tom Peters’ Excellence. Always. a “Six-step Program.” All You need to know. (More or less.) Shanghai/25-27 April 2009. NOTE : To appreciate this presentation [and ensure that it is not a mess ], you need Microsoft fonts: “Showcard Gothic,” “Ravie,” “Chiller” and “Verdana”.

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Tom Peters’ Excellence. Always. a “Six-step Program.” All You need to know. (More or less.)

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  1. Tom Peters’ Excellence. Always. a “Six-step Program.” All You need to know. (More or less.) Shanghai/25-27 April 2009

  2. NOTE:To appreciate this presentation [and ensure that it is not a mess], you need Microsoft fonts:“Showcard Gothic,”“Ravie,”“Chiller”and“Verdana”

  3. #1/Aspiration.

  4. Why in the World did you go to Siberia?

  5. Enterprise* ** (*at its best):An emotional, vital, innovative, joyful, creative, entrepreneurial endeavor that elicits maximum concerted human potential in the wholeheartedservice of others.****Employees, Customers, Suppliers, Communities, Owners, Temporary partners

  6. #2/Listen.

  7. “The doctor interrupts after …* *Source: Jerome Groupman, How Doctors Think

  8. 18 seconds

  9. *Listening is of the utmost … strategic importance!*Listening is …trainable!(** “Strategic listening” will be a corecourse in TP’s MBA/GTD curriculum!)

  10. #3/Ask.

  11. “The fourmost importantwords in any organization are …

  12. The four most important words in any organization are …“What do you think?” Source: courtesy Dave Wheeler, posted at tompeters.com

  13. #4/Fail.

  14. “In business, you reward people for taking risks. When it doesn’tworkout you promote them-because they were willing to try new things. If people tell me they skied all day and never fell down, I tell them to try a different mountain.”—Michael Bloomberg (BW/0625.07)

  15. “We made mistakes, of course. Most of them were omissions we didn’t think of when we initially wrote the software. We fixed them by doing it over and over, again and again. We do the same today. While our competitors are still sucking their thumbs trying to make the design perfect, we’re already on prototype version#5.By the time our rivals are ready with wires and screws, we are on version #10.It gets back to planning versus acting: We act from day one; others plan how toplan—for months.”—Bloomberg by Bloomberg

  16. “Fail . Forward. Fast.”High Tech CEO, Pennsylvania

  17. “FAIL, FAIL AGAIN. FAIL BETTER.”—Samuel Beckett

  18. “Fail faster. Succeed Sooner.”David Kelley/IDEO

  19. Read This!Richard Farson & Ralph Keyes:Whoever Makes the Most Mistakes Wins: The Paradox of Innovation

  20. #5/Life Success.

  21. “We are a ‘Life Success’ Company.”Dave Liniger, founder, RE/MAX

  22. NOTE:To appreciate this presentation [and ensure that it is not a mess], you need Microsoft fonts:“Showcard Gothic,”“Ravie,”“Chiller”and“Verdana”

  23. #6/Excellence.

  24. “Strive for Excellence. Ignore success.”—Bill Young, race car driver (courtesy Andrew Sullivan)

  25. “Excellence can be obtained if you: ... care more than others think is wise; ... risk more than others think is safe; ... dream more than others think is practical; ... expect more than others think is possible.” Source: Anon. (Posted @ tompeters.com by K.Sriram, November 27, 2006 1:17 AM)

  26. Excellence. Always.If not Excellence, what?If not Excellence now, when?

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