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Faculty Senate ITS Update

Faculty Senate ITS Update. December 2, 2013. Agenda. Clinical Academic Research Faculty survey regarding research administrative systems (December). Clinical . Roadmap Governance Training Project Status. FY’ 14 IT Roadmap. Clinical Informatics Advisory Committee.

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Faculty Senate ITS Update

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  1. Faculty SenateITS Update December 2, 2013

  2. Agenda • Clinical • Academic • Research • Faculty survey regarding research administrative systems (December)

  3. Clinical • Roadmap • Governance • Training • Project Status

  4. FY’14 IT Roadmap

  5. Clinical Informatics Advisory Committee EHR Steering Committee MEC Clinical Informatics Advisory Committee (CIAC) Other Clinical Advisory Groups Quality activities CIAC Workgroups 5 5

  6. 2013 Resident Training Pilot

  7. 2013 EHR Resident eLearning Compliance Reminder 6/20 Reminder 6/22 Intro email 6/7 Instruction email 6/14 Residents with no-GRU email 6/18 Quiz email 6/19 Over 87% logged on and at least started the training – many completed over 70 modules!

  8. EHR Training Evaluation Evaluation results from the first 2 classes only

  9. Project Reviews

  10. Project Reviews

  11. Ambulatory Optimization • 25 new Power Notes in use – 8 specialties • 27 in test – 4 specialties • 4 additional specialties to start in January – • Tentatively Oncology, pulmonology, GI, Peds

  12. Academic Technology • Academic Technology Committee – 2nd meeting this week, added Faculty Senate representative • EMS – enterprise scheduling; zero technology issues in Fall 13. • Summerville Intervention - (Faculty Focus)

  13. Support Challenge • Fall 13 – lots changing, especially at Summerville • Service Desk overloaded with calls • D2L version upgrade • New classroom technology – poor training • Email challenges

  14. Summerville Faculty Focus • 3 Days • Monday/Tuesday Afternoon (4hrs each) • Thursday Midday (3hrs) • 7 Teams (Mon/Tues) • 3 Staff Per Team (Leadership/CS/ISS) • AV Team • Visited 161 faculty, left sorry we missed you cards for 98 additional

  15. AV/Classrooms • 23 Problems Found • 8 Resolved Immediately • Others Resolved This Week

  16. Feedback/Issues • Exceptionally Positive • Frustrated with Service Desk and D2L • D2L – Requesting More Training • D2L – Grade Book Frustrations • SD – Wait Times Too Long • SD – Would Like More First Call Resolution • Email Updated • Echo360 Installed

  17. What’s Next • Planning underway to do at the beginning of the Spring semester at both campuses

  18. Questions?

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