Contract Number - Lock/Unlock

1. Contract Number - Lock/Unlock The Lock/Unlockscreen allows you to: Enter one Contract Number that you Administer and select an Action. Or, choose one or many contract numbers. The Actions you can select are: • Lock Contract Number(s) • Unlock Contract Number(s)

2. Contract Number – Lock/Unlock: Lock Contract NumberScreen 1 of 1 To Lock a Contract number so Cisco cannot add it to any Cisco.com profiles, on the Lock/Unlock screen: 2 3 • Screen 1 of 1: • Enter a Contract Number that you manage. 1 • Select Lock Contract Number. OR • Click the Submit button. OR 1 • Choose Contract Number(s). 3 • Select Lock Contract Number. 2 • Click on the Submit button. A success message will be displayed. An email confirmationwill be sent to all Administrators for that Contract Number. Note: You cannot see a Contract Number in the tool unless that number is in your Cisco.com profile and you are set up to manage it. See slide 119 for how to add Contract Numbers to your profile.

3. Contract Number – Lock/Unlock: Unlock Contract Number Screen 1 of 1 To Unlock a Contract number so Cisco can add it to any Cisco.com profiles, on the Lock/Unlock screen: 2 3 • Screen 1 of 1: • Enter a Contract Number that you manage. 1 • Select Unlock Contract Number. OR • Click the Submit button. OR 1 • Choose Contract Number(s). 3 • Select Unlock Contract Number. 2 • Click on the Submit button. A success message will be displayed. An email confirmationwill be sent to all Administrators for that Contract Number. Note: You cannot see a Contract Number in the tool unless that number is in your Cisco.com profile and you are set up to manage it. See slide 119 for how to add Contract Numbers to your profile.

4. Contract Number – Other Tool Functions • If an individual attempts to request a blocked or lockedContract Number be added to his Cisco.com profile using the Cisco.com Profile Manager, a message will be displayed directing him to the Administrator(s) for that Contract Number. • An email will automatically be sent: 1) to the Administrator with the individual’s information, and 2) to the individual with the Administrator’s information. The request will not be sent to Cisco. • If Cisco attempts to add a blocked or lockedContract Number to a Cisco.com profile using Cisco’s internal tools, a message will be displayed indicating the Contract Number cannot be added. • An email will automatically be sent: 1) to the Administrator with the individual’s information, and 2) to the individual with the Administrator’s information. • If Cisco adds a Contract Number to a Cisco.com profile, all Administrators will be informed via email (you can request not to receive this email).