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Insurance Brokerage. Review of the insurance distribution system The brokerage business Background Recent events View of a broker Scott Strickland Senior Vice President Brown & Brown of Washington, Inc. Thoughts for the future. Insurance Distribution System - Background.
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Insurance Brokerage • Review of the insurance distribution system • The brokerage business • Background • Recent events • View of a broker • Scott Strickland • Senior Vice President • Brown & Brown of Washington, Inc. • Thoughts for the future
Insurance Distribution System - Background • Independent agents and brokers • Agents • Brokers • Exclusive agency system • Direct marketing sales
Insurance Distribution System – Background - 2 • Role of insurance producers • Some stats • How many producers in the U.S. • Is it changing • Personal lines v commercial lines • Agents • Brokers
Insurance Distribution System – Background - 3 • Insurance distribution • Agent v broker • The distinction • Real v theoretical • What do customers think • Agent v broker • What do companies think • Agent v broker
Insurance Distribution System – Background - 4 • Who are insurance brokers • There are national and regional firms • Names in the news • Marsh • AON • Willis • May others large and small
Insurance Distribution System – Background - 5 • What is the role of an insurance intermediary • Traditional • Changing role of the intermediary • Responding to changing customer needs • Value added services
Insurance Distribution System – Background - 6 • How are insurance intermediaries compensated • Who pays for all this • Commissions • Fees • Special arrangements • Customers • Insurance companies
Recent Events -1 • Eliot Spitzer, New York Attorney General • Investigation into contingent commissions • Charges of bid rigging • Marsh & McLennan Companies • Other companies involved • AIG • ACE • Zurich American Insurance • The Hartford • Munich American Risk Partners
Recent Events - 2 • Ending contingent commissions • MMC • AON • Willis • Refunds of commissions to clients • Employee terminations
Recent Events - 3 • Transparency and disclosure • What’s important • Cost v benefit • Industry response • CIAB • RIMS • NAIC • Financial Services • Sarbanes-Oxley • GLB
Recent Events - 4 • How are agents and brokers regulated • State regulation • Financial services modernization
The Future of Insurance Brokerage • Some thoughts on changes in the industry • Products and services • Distribution channels • Intermediaries • The economics