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Better Universities through Higher Education Management?

Better Universities through Higher Education Management?. Prof. Dr. Frank Ziegele Humboldt-Kolleg and IDC | Abuja, Nigeria. expec-tations rise !. …. situation of universities. contributions to society´s goals (equality, regional development, gender, etc.). crucial role of HE for

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Better Universities through Higher Education Management?

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  1. Better Universities through Higher Education Management? Prof. Dr. Frank Ziegele Humboldt-Kolleg and IDC | Abuja, Nigeria

  2. expec-tations rise ! … situation of universities contributions to society´s goals (equality, regional development, gender, etc.) crucial role of HE for development of economies student´s expectations (triggered by cost-sharing: rising tuition fees) widening participation Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009

  3. pressuresrise ! … situation of universities rankings worldwide competition technological change, dynamic environments political interests Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009

  4. recources decline ! … situation of universities cutbacks, state deficits few sources for diversification (+ economic crisis) low salaries, unattractiveness of university jobs need for costly investments Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009

  5. a fatal situation? rising expectations rising pressures UNIVERSITY declining resources itis a worldwideproblem, but ofcoursewithcultural + national differences Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009

  6. regarding all that … … whatshoulduniversities/academics do? „commonenemy“ resignation optimization complain, protest, blamethegovernment do theminimum, lowloyalty, moonlighting makethebest out of situation, incl. usetools of highereducationmanagement probablythese will somehowremain… …but moveintothisdirection Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009

  7. What should we do? bepreparedwith modern managementtools careaboutmanagement identifypotentialstoact takeresponsibilityandact arguingwithgovernmentsaboutfundingismoresuccessfulfrom a position of goodperformanceand strong internalmanagement Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009

  8. What should we do? bepreparedwith modern managementtools careaboutmanagement identifypotentialstoact takeresponsibilityandact examplesfromthe European context whichmanagementapproachesinsideuniversityhelptocometotermswiththesituation? Howdid European universitiessolvecertainproblemsthrough HE management? Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009

  9. examples from the European context • cutbacks: everydepartmenttakesthe same share • strong andweakperformersgetequallyless • in the end all departmentsgetintotrouble problem • strategicpriorities (centralfundsneccessary) • strategicalliances, cooperationwithpartners • performance-orientedcutbacks manage-mentsolutions strategicmanagement • strong areasstrengthened • goodworkingconditionscanbesustained insomeareas • strategicprofileofuniversitydevelops benefits Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009

  10. examples from the European context • publicbudgetsdependmainly on history, nochancesfornewcomers • publicfundingdoes not react on performance problem • formulafunding: rewardsforgoodperformance • measureindicators, parts of thebudgetautomaticallydistributedaccordingtonumber ofgraduates, Ph.Ds., publications etc. manage-mentsolutions financialmanagement benefits • redistributiontohigh-performers • incentiveeffects Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009

  11. examples from the European context • line-item budgeting: purposesofexpenditureexactlydefined, noreservesfromyeartoyear • effects: „decemberfever“, no flexible financialshiftifconditionschange problem • flexible budgets: usemoneywhereitismosturgentlyneeded • allowbuildingreserves manage-mentsolutions financialmanagement • long-termfinancialplanningpossible • meet urgent financialneeds • incentivesto save money benefits Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009

  12. examples from the European context • lowinformation on studentsneeds + classperformance of colleagues • noexternalviewstoassessstatus quo ofquality • evaluationswithoutconsequences problem • systematicteachingevaluations • peerreviews • targetagreementstoenforceconsequences manage-mentsolutions qualitymanagement • transparency of quality • actionstoenhancequality, learningprocesses benefits Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009

  13. examples from the European context • uninformeddecisions • lack of feedbackculture (lookatresultsandspecifyconsequences) • „datacemetaries“ problem • dataasbasisfordecisions • implementfeedbackloops • onlycollectdatathatisneededfordecisionmaking manage-mentsolutions controlling • controllingculture • learningloops benefits Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009

  14. examples from the European context • changesregardedassomeoneelse´sinterest • nobodycaresaboutthe „products“ problem • matrixstructures: responsibilityfostaffdevidedfromresponsibilityforproducts • decentralresponsibilitiesforcertaintasks manage-mentsolutions organization • universitymembersfeelloyalty + responsibility • ownership benefits Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009

  15. What should we do? • special examples, there might be many more • some experiences might be transferable to non-European context, others not but itshows: universitiesareable tohelpthemselves of courseitdepends on people, but it also depends on professional knowledgeaboutmanagementtools Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009

  16. the coming days • specify these general thoughts for your contexts • learning about good + bad practice • open exchange on „how can we help ourselves?“ • broaden knowledge on managerial techniques for universities • take into account the issue of leadership Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009

  17. Better Universities through Higher Education Management? Prof. Dr. Frank Ziegele Humboldt-Kolleg and IDC | Abuja, Nigeria

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