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Developing Organizational Readiness for Risk Reduction and Risk Mitigation: Recent Lessons at Dow. Greg Cochran Remediation and M&A Due Diligence EHS AHC Conference Saratoga Springs, NY June 2005. About Dow …. A science and technology leader with annual sales of $40 billion
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Developing Organizational Readiness for Risk Reduction and Risk Mitigation: Recent Lessons at Dow Greg Cochran Remediation and M&A Due Diligence EHS AHC Conference Saratoga Springs, NY June 2005
About Dow … • A science and technology leader with annual sales of $40 billion • Founded in 1897 by Herbert H. Dow in Midland, Michigan • Supplies more than 3,300 products to customers in 175 countries • From 165 manufacturing sites in 37 countries • Employs 43,000 people globally
About Dow … Personal and Household Care Food Building Construction Home Care and Improvement Electronics and Entertainment Transportation WaterPurification Health and Medicine Furniture and Furnishings Paper and Publishing
Organizational Alignment • Global Scope • Oversight by the Remediation Strategy Board (EH&S, Finance, Legal) • Consistent Work Process & Implementation • Performance Metrics
Global Remediation Scope • 5 Continents • 45 (out of 165) Operating Sites • 200 Non-Operating Orphan (Legacy) Sites • 50 U.S. Superfund Sites • ~500 Projects • People • 15 Remediation Leaders • 10 Project Leaders • 200-250 Partner (Contract) Employees
Mission & Objectives Use Risk-Based Targets Manage Projects Effectively Meet Responsible Care Commitment At Least Long Term Cost of Ownership Utilize Cost-Saving Technology Negotiate Win-Win Solutions
Performance Measures • EH&S – Compliance, Safety • Fiduciary – Environmental Liability Reserves, Sarbanes Oxley • Strategic Focus – Site and Business alignment • Spending Forecasting & Control • Strategic Partners (Contractors) Performance • Continuous Improvement - Creativity, Value Added, Breakthrough
Drivers for Organizational Change External: • Emerging Issues – Vapor Intrusion, NRD, Brownfields Redevelopment • Alignment with Regulatory Agencies – Relationship, Credibility, Consistency • Accountability – Community, Public, Shareholders
Drivers for Organizational Change(cont’d) Internal: • Corporate Restructuring – Re-aligned to EH&S function, Layers eliminated • Mergers & Acquisitions Due Diligence – Incorporate additional responsibilities • Organizational Renewal – Succession Planning, Career Development
Changes Implemented Site by Site Orientation Shorter Term Focus Quiet and Invisible Systems - Weak Conventional Contracts Reacting to Influences Stagnant Organization Portfolio Orientation Strategic Focus Fully Integrated on Teams Systems Oriented Strategic Partnership Managing Emerging Issues High Powered Organization
The Key Role: Remediation Leader Accountablefor All Aspects of Remediation within a geographic portfolio • Technology • Negotiations • Compliance • Communications • Implementation • Spending Done as a Team Leader with Other Functions
Portfolio/Geographic Approach • Enables Relationship Building – Trust & Credibility • Consistency • Furthers Strategic Alignment • Issue Management
Organizational Design David Graham Vice President – EH&S Greg Cochran Director of Remediation/EH&S Mergers & Acquisitions M&A Due Diligence UNITED STATES Texas Colorado/California Canada South America Europe/Africa/Asia Orphan Sites Louisiana/Arkansas W.Virginia/North East Michigan Superfund
Early Team Successes • Site Strategic Leadership Teams • Regional Regulatory Affairs Teams • New Jersey NRD Team • Land Revitalization Team • Strategic “Peer Review” Process
Continuous Improvement • Six Sigma Mindset – 4 Black Belts, 6 Green Belt Project Leaders • “Silo” Intolerant – Recognize those who “leverage” in or out • Win-Win solutions are critical • Challenges & change are constant – get over it!