Embrace the Possibilities of Remote Tech Support

1. Embrace the Possibilities of Remote Tech Support IT services and solutions are traditionally associated with onsite service. The technician arrives at your home or office armed with a ‘bag of tricks’. He or she works on your system or other device right in front of you and restores it as per your preferences. However, with growing technological advances, the technician’s physical presence is not always essential for resolving system issues! Welcome to the world of remote tech support where the technician can access the system from a remote location to rectify the problem at once. Indeed, remote access has completely revolutionized the world of IT services and has a lot of benefits in store for the end user. Such as:  Speed of resolution: You are no longer left twiddling your thumbs as you wait for a technician to wind up previous assignments and travel to your location. He or she can immediately access your system and address the situation remotely. As the issue is resolved quickly, you do not end up wasting time when the system is not working. In fact, the savings in time is truly tremendous.  Easy on the pocket: As the technician saves on travel expenses, the cost of remote support is definitely way lower than onsite services. The travel time saved by the technician also directly impacts the cost of support. The monetary savings can be substantial, especially for large organizations that require constant support.  Anytime, anywhere: A technician can easily access your system at any time of the day or night and from anywhere on the planet. You no longer have to wait for the ‘working hours’ of the technician. You can even avail the services of a skilled technician who is located far away without worrying about the geographical restrictions.  Improved efficiency: Technicians swear by the fact that they are able to extend organized, efficient and expert support when operating remotely from a controlled environment.

2. Better access to resources also helps in quicker resolutions.   Proactive support possible: The remote service provider can not only resolve existing problems but also extend ongoing support in the form of constant monitoring and management. In fact, this service can help avoid costly problems at a later date. The devices will stay in sync and continue working at their best always. Fact is that majority of technology support needs (70% to 80%) can be resolved remotely today – be it installing a new software, virus removal, software upgrade or more complex tasks related to backup, website maintenance and security. Apple remote support through advanced IT tools - such as desktop sharing, file transfer and guest accessibility - enables certified technicians to diagnose problems and implement solutions through the internet itself. This level of Apple remote support is a true boon for the end users as the technician works directly on the affected system to resolve numerous issues without ever being physically in front of the device. It is completely safe and secure as well. Contact us: Close to the Earth I.T. Concierge Service 3600 Harbor Blvd. Suite #208 Oxnard CA 93035 805-334-3840 info@closetotheearth.com https://www.closetotheearth.com