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Customer Retention

Customer Retention

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Customer Retention

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  1. Customer Retention info@cloudanalogy.com +1(415)830-3899 cloud.analogy

  2. Why Customer Retention? In order to find out, you need to understand …. • What is Customer Retention? • What are the benefits of Customer Retention? • What are the Customer Retention Strategies? info@cloudanalogy.com +1(415)830-3899 cloud.analogy

  3. What is Customer Retention (CR)? Customer Retention means: “To engage existing customers.” It is the process of maintaining existing customers to continue buying products or services from a business. info@cloudanalogy.com +1(415)830-3899 cloud.analogy

  4. The benefits of Customer Retention are Loyal Customers boost more sales Engaged customers provide real feedback Cheaper than acquiring new customers Create positive relationships between customers and a company Engaged customers are more profitable More customers will explore your product info@cloudanalogy.com +1(415)830-3899 cloud.analogy

  5. Why Customer Retention? Is it really important for your business? info@cloudanalogy.com +1(415)830-3899 cloud.analogy

  6. Well yes, Customer Retention is important! Want to know why? Customer Retention brings more success and helps grow your business! info@cloudanalogy.com +1(415)830-3899 cloud.analogy

  7. Strategies to increase Customer Retention Be loyal to your customers Regular feedbacks Reward your loyal customers Surveys and Questionnaires TECHNIQUES Track the Customer Journey Set your sales and marketing goals Communicate well with your customers Understand your customers’ problems info@cloudanalogy.com +1(415)830-3899 cloud.analogy

  8. Conclusion Growth is GOOD… But Retention is FOREVER KNOW YOUR CUSTOMERS AND FIND OUT WHAT THEY WANT AND NEED…... info@cloudanalogy.com +1(415)830-3899 cloud.analogy

  9. THANK YOU info@cloudanalogy.com +1(415)830-3899 cloud.analogy

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