How to Choose the Right PBX System for Your Office?

1. How to Choose the Right PBX System for Your Office? It is quite common for the enterprises to make and receive thousands of calls on a daily basis. In fact, telecommunication is the most vital aspect of every business that helps in garnering 100% customer satisfaction by addressing and resolving their queries at the earliest. So, companies spend a hefty sum of money in strengthening their telecommunication infrastructure. However, some wise moves and choices can exponentially cut the operational costs. One of them is migrating to the use of PBX system. What is a PBX system?

2. PBX is the contracted term for Private Branch Exchange that is a device used to create a private network of telephones that is used within an organization. The PBX systems are used to establish both internal and external communication with the use of channels like Voice Over IP and ISDN. The devices also facilitate connecting more number of phones than a PSTN and even allow free calls. It also provides convenient features like call recording, voice mail, call transfer, IVR and calls queues. How to select the best-suited PBX system for your business? There are different types of PBX systems and you should choose the one for your business according to your needs. Firstly, consider the way you communicate. Is internal communications more than the external or vice-versa? Do you make international calls or indigenous calls more? These questions play a major key in deciding the right PBX system. Let’s now look into the features and aspects of different types of PBX systems

3. IP PBX IP PBX phone system is the widely used PBX by the businesses nowadays. It uses Internet Protocol to deliver the phone calls. Though the cost of installation and the equipment may be huge initially, it saves upon 50% on the average phone bill and is quite advantageous in the long run. The IP PBX phone system allows unlimited connections, extensions and trunks facilitating the users to connect several phone lines according to the allowable bandwidth. It offers functions like queues, voicemail, reporting, call recording, digital receptionists, queues and much more. Hosted and Virtual PBX Cloud Hosted or virtual PBX systems are maintained off-site reducing many stresses of the small business owners. The users only need to pay a monthly fee for the service and the task of entire maintenance will be taken care of by the service providers.

4. Our verdict Whether you are a small business owner or have a large enterprise, you need a PBX system that allows unlimited expansion and comes with loads of features. An IP PBX phone system is the best option to go for as it comes bundled with myriads of features that enhance the communications and productivity of any company. VoIP phone system operates numerous phone lines and allows easy routing to staff members. Those companies that make international calls will also be benefited from an IP PBX system in the long run. It offers better long distance rates than traditional phones. Its amazing features like an automated attendant, on hold music, call waiting, voicemail to email and queues gives it an upper hand over another type of PBX systems. Cloud Infotech Ground Floor G3,Dharampali Palace, Sector 27 Noida, Uttar Pradesh India 201301 Ph no: +91-9811180037, +91-8802509617 Email: info@cloudinfotech.co.in https://www.facebook.com/cloudinfo2009 https://twitter.com/CloudInfotech1 https://in.linkedin.com/in/cloudinfotech