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Satark Nagrik Sangathan

Satark Nagrik Sangathan. Citizen Vigilance Programme. I. “ We have hard work ahead. There is no resting for any one of us till we redeem our pledge in full, till we make all the people of India what destiny intended them to be. We are citizens of a great country on the verge of bold

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Satark Nagrik Sangathan

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  1. Satark Nagrik Sangathan Citizen Vigilance Programme

  2. I

  3. “ We have hard work ahead. There is no resting for any one of us till we redeem our pledge in full, till we make all the people of India what destiny intended them to be. We are citizens of a great country on the verge of bold advance, and we have to live up to that high standard. All of us, to whatever religion we may belong, are equally the children of India with equal rights, privileges and obligations.” Jawaharlal Nehru

  4. ORGANS OF THE STATE AND ACCOUNTABILITY STATE EXECUTIVE (Government) Judicial control over executive Legislative control over executive Council of Ministers LEGISLATURE MLA’s, MPs JUDICIARY Accountability: Executive is answerable to legislature Accountability: Executive is answerable to judiciary Administration

  5. Citizens’ tools for accountability • Vote • Question – RTI • Complaints

  6. Mumbai governance structure

  7. Wards in Mumbai

  8. DW/ Corporators Development work within constituencies (annual LAD fund – 1.4 crore) Regulatory policies Control on admin wing/ executive Participate in Committees Budgets Admin Wing/ Commissioner & Ward functionaries Delivery of services Responsibilities within MCGM

  9. Solid waste management Water supply Drainage and sewerage Storm water drainage Roads Street lights Hospitals Primary schools Gardens and zoos Licenses – shops and hawkers Security of BMC structures Advertisement hoardings ( BEST and Fire dept) Admin wing services

  10. Governance structure in Maharashtra

  11. MLAs Make laws Control over executive – asking questions thru legislative devices Participate in Committees (25) Budget – passing thru debate Representing constituency issues Development work in constituencies (annual LAD fund – 2 crores) Admin Departments (42) Implementation and delivery of services Responsibilities within State

  12. The Power of Complaints FOR THE BMC Call 1916 Go to the ward office Go on … http://www.mcgm.gov.in/irj/portal/anonymous/qlcomplaintreg

  13. Getting started on your complaint • Identify the problem – something that you feel is not working right • Identify the public authority that is responsible for that problem/ issue • Check the website of that public authority and submit online complaint or get address of complaint/ grievance redressal officer and file complaint • Obtain complaint number and keep copy of complaint and follow up

  14. The power of a question “Hamen vishwas nahi ho raha ki hamara bacha itne bade school me padh raha hai. Soochna ke adhikar ke bina ye mumkin nahin hota.” (We can’t believe that our child is studying in such a big school. It would not have been possible without the Right To Information Act.) - Kanhaiya Lal, whose grandson is now studying at Apeejay School

  15. The Power of RTI • Covers central, state and local governments, and NGOs substantially financed (directly or indirectly) • Covers all information – documents, memos, notes, CDs, circulars, contracts, samples etc. • Covers all Govt. officials, bureaucrats, MLAs, MPs, corporators and judiciary • Includes information relating to private companies*

  16. The Power of RTI • Application to be made to PIO or APIO of department • Response timeline – least 48 hours, normal 30 days and maximum 40 days • Has appeal procedures • Has penalties – Rs. 250 per day and maximum Rs. 25,000 from the individual officer not dept. • Requires proactive disclosures – Section 4 of the NRTI Act – ‘suo moto’

  17. Getting started on your RTI • Identify the information you need • Identify the public authority that has the information • Identify who to submit application to – get list of PIOs/APIOs and their addresses from department’s website or direct from dept. • Make your application for information - clear, concise and specific

  18. Important contact numbers and websites MCGM control room 108, 1916, 22694725 www.mcgm.gov.in Police control room 100, 22620081, 22621855, 22625020 www.mumbaipolice.org.in Fire brigade control room 101, 23085991/2/3/4 BEST control room 24143611, 24146583 www.bestundertaking.com Railway police control room 23759283, 23759201

  19. Important contact numbers and websites Traffic Control Room 24937746 Senior Citizen Helpline 1090 Clean-Up Mumbai helpline no. 1916 www.cleanupmumbaicity.org Western railway control room 22017420 www.wr.indianrail.gov.in Central railway control room 23081725 www.centralrailwayoneline.com Ward information www.mumbaihelpline.org

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