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Emotional Intelligence I The theory behind the movement

Emotional Intelligence I The theory behind the movement. Bob Cole American Student Assistance. What is EI . Knowing yourself Knowing how we relate to others Knowing how to adapt to difficult situations Managing stress Leading a happy, fulfilling life. Background.

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Emotional Intelligence I The theory behind the movement

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  1. Emotional Intelligence IThe theory behind the movement Bob Cole American Student Assistance

  2. What is EI • Knowing yourself • Knowing how we relate to others • Knowing how to adapt to difficult situations • Managing stress • Leading a happy, fulfilling life

  3. Background • E.L. Thorndike – Behavior explained by reflexes • 1970s Human Potential Movement • 1985 Reuven Bar-On Defines EQ • “Are there factors that determine one’s ability to be effective in life?” • 1995 Time Magazine – Daniel Goleman

  4. What is Emotional Intelligence? • Emotional intelligence is a person’s ability to understand their own emotions, the emotions of others, and to act appropriately using these emotions. • Emotional intelligence never stops growing. Because we are always evolving as people, EQ is something that must be nurtured.

  5. How IQ Differs • IQ • Measure of an individual’s personal information bank • Memory, vocabulary and visual motor skills • IQ is set and peaks at age 17 • Remains constant through adulthood • Predicts only 20% of life’s success • Has little to do with life, marriage, relationship or family • High school reunion

  6. A Brief History of Emotions • The Emotional Brain developed first • Sense of smell was original emotion • Limbic system develops allowing learning and memory • Neocortex develops as a “seat of thought” • allows for strategy and long term planning • Allows humans to have feelings about feelings

  7. The Rational Mind The “Thinking Mind” Prominent in awareness Thoughtful Able to ponder and reflect The Emotional Mind Impulsive Powerful Illogical Each work in relative harmony Rational mind has “Veto” power When passion surges the balance tips The emotional hijacking The amygdala Our Two Minds

  8. Fight or Flight Response • Visual signal goes from Retina to Thalamus and is translated into language of the brain • Message is sent to visual cortex for analysis and is assessed for response • The emotional response is is sent to the amygdala to activate emotional centers • Amygdala signals heart and blood pressure increase. Large muscles prepare for quick action.

  9. Emotional Impulses • How your body is affected • Anger – blood flows to the hand, heart rate increases, rush of adrenaline creates pulse of energy • Fear – blood rushes to large skeletal muscles, body freezes • Surprise – lifting of eyebrows • Disgust – upper lip curls, nose wrinkles • Sadness – decline in energy and enthusiasm • Repeated impulses over time can lead to serious adverse health issues

  10. EI Model

  11. Intrapersonal • Self-Awareness – the ability to recognize how you’re feeling and why you’re feeling that way and the impact your behavior has on others • Assertiveness – the ability to clearly express your thoughts and feelings, stand your ground and defend a position • Independence – the ability to be self-directed and self-controlled, to stand on your own two feet

  12. Intrapersonal, cont.... • Self-Regard – the ability to recognize your strengths and weaknesses and to feel good about yourself despite your weaknesses • Self-Actualization – the ability to realize your potential and feel comfortable with what you achieve at work and in your personal life

  13. Interpersonal • Empathy – the ability to understand what others might be feeling or thinking, viewing the world through another person’s eyes • Social Responsibility – the ability to be a cooperative and contributing of your social group • Interpersonal Relationships – the ability to forge and maintain relationships that are mutually beneficial and marked by give and take and a sense of emotional closeness

  14. Adaptability • Reality Testing – the ability to see things as they actually are, rather than the way you wish or fear they might be • Flexibility – the ability to adjust your feelings, thoughts, and actions to changing conditions • Problem Solving – the ability to define problems, then move to generate and implement effective, appropriate solutions

  15. Stress Management • Stress Tolerance – the ability to remain calm and focused, to constructively withstand adverse events and conflicting emotions without caving in • Impulse Control – the ability to resist or delay a temptation to act • Tale of the Marshmallow

  16. EI Model General Mood

  17. Optimism – the ability to maintain a realistically positive attitude, particularly in the face of adversity Happiness – the ability to feel satisfied with life, to enjoy yourself and others, and to experience zest and enthusiasm in a range of activities General Mood

  18. EQ Value • Creativity • Stress Management • Decision Making • Relationship Building • Can be enhanced • What else is important to you?

  19. High/Low

  20. Additional Resources • The EQ Edge, Steven J. Stein, PhD and Howard E. Book, MD: Stoddard, 2000 • Emotional Intelligence, Daniel Goleman • http://www.utne.com/interact/test_iq.html

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