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Explore the crucial role of distribution channels in sports retailing, focusing on enhancing the overall experience for consumers. Learn about marketing strategies, merchandising tactics, and facility factors to optimize the distribution process in the sports industry.
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Place/Distribution HSS 3000/5263 Sport Marketing Dr. Brian Turner
Introduction • Game itself • Tickets to the game • Concessions • Image of the event • Players and coaches • Merchandise and memorabilia
Basic Distribution Concepts • Channel of distribution • “…organizations or individuals who direct the flow of sports products from producer to consumer” • Intermediaries
Marketing Channels • Channels • Various sets or configurations of organizations linked together to deliver a product to consumers • Elements • Producers/Manufacturers • Wholesalers • Retailers • Consumers
Marketing Channels • Direct Channels • Indirect Channels • Hard Goods • Ski outing
Marketing Channels • Single- or multiple-channel strategy • Market coverage
Sports Retailing Mix • Sports Retailing products • Stock a variety of team and player items • Recognize the appeal of sideline apparel • Target youth • Maintain a good mix of products • Cultivate the seasonal approach • Continue developing specialty stores and purchasing areas
Sports Retailing Mix • Sports retailing price • Sports retailing distributing • Sports retail promotions
Sports Retailing Mix • Retail Image • Atmospherics • Location • Sales personnel • Clientele • Merchandise assortment • Promotional activities
Theory of Sport and Place • Elements that enhance/diminish attractiveness of venue • Landscapes • Artifacts • History and memories • Aesthetics • Problems
Trading Area or “Drawing Radius” • Critical factors • Demographics • Duration and frequency of the event • Emotional commitment • Perception of quality • Importance • Determination of sites • Relocation/expansion • Segmentation
Surrounding Area • Design • Politics • Sense of safety
Design and Layout • Ease of access and exit • Access and sight lines for consumers who are physically disabled • Location and design of food services, concession stands, and bathrooms • Crowd management and control • Flexible vs. dedicated usage • Aesthetics
Amenities • “Smart” seats • Upscale food and drink • Elaborate big screens, electronic message centers, and sound systems • Hot tubs and halls of fame
Other Facility Factors • Personnel • Sense of security
Ticket Distribution System • Team retail outlets • Ticket firms • Other consumer retail outlets • Payroll deductions • Television • Internet • Telephone systems