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Want to increase your eCommerce sales by transforming your online store as per customer needs? Can you establish a good eCommerce marketplace? Can these 5 eCommerce technology trends provide greater customer satisfaction and increase your business.
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About Company • CMS Website Services is an innovative, youthful IT Enterprise supported by committed and skilled software developers, seasoned technical professionals, passionate designers, and creative mobile application developers, and advanced technologies experts. • With our cloud-based data-related services and integration of technologies like Salesforce, Microsoft Dynamics, Blockchain, Artificial Intelligence, IoT, Machine Learning, Cybersecurity Solutions, CMS Website Services is strengthening businesses towards innovation in industries like Education, Social Networking, Real Estate, Healthcare, Retails & eCommerce, and the list goes on with new projects. • We have become a leader in delivering top-notch IT products since our establishment in 2006 at Raleigh, North Carolina, USA and proactively offering a wide spectrum of IT services to diverse offshore IT clients in USA, UK, UAE, Singapore, Europe and all around the world.
Ecommerce Future Trends • Nowadays, eCommerce is based on the internet and electronic technologies such as online transactions, mobile commerce, electronic data interchange, electronic data interchange, inventory management, supply management systems, data collection, automation, and digital marketing. • “As per the stats, the share of eCommerce in the world’s total global retail sales has increased from 6% in 2015 to 13.7% in 2019. And experts think that it will cross 18% by the end of 2021.” • The future of the eCommerce industry is bright & businesses have a lot of scope in it! • However, the competition is also growing fast and you must transform your business. For this reason, use these top 5 future technological changes that are going to happen in the first quarter of 2020.
B2B Commerce Will Explode • B2B companies are leveraging upcoming eCommerce trends, too. It’s even been projected that B2B eCommerce sales will increase worldwide to $6.6 trillion by 2020. • The combination of e-retail and social media has resulted in evolving B2B Commerce marketplaces. Facebook and Instagram are the greatest examples. The social e-commerce will grow by 25% in the next 5 years. • m-Commerce or Mobile commerce is another great example where online shoppers prefer mobile solutions to make purchasing. Mobile generates 50% of internet traffic; therefore, B2B commerce will increase in the future. • Thus, focus on personalization & customer engagement to give better benefits to customers, and clients while they shop at your eCommerce store.
Beacons & Dash Buttons • Beacons drive retail sales and provide a personalized mobile shopping experience at the same time. Similar is the case with Dash Buttons! • According to a presentation in 2013 by Apple, beacons were told to be heavily used by the top retail stores. Urban Outfitters, Target, Macy's, and CVS use them in building more personalized content strategies. • The device transmits Bluetooth signals to all the nearby smartphones having the correct branded app. It increases the chances to use the app and complete the purchase. You can utilize beacons to gather consumer information and send personalized promotions. • Similarly, the Dash button appliance from Amazon offers easy order-placement of the most regularly purchased goods. These button devices are tagged to a place where these goods are often used.
AI, Assistants, and Chatbots • In 2019, robots will invade eCommerce stores. Not humanoids, but chatbots & artificial intelligence (AI) that enhance a customer’s overall shopping experience. • AI assistants can handle several tasks at a time more efficiently than a human. These digital assistants carry out various processes, freeing up time for you to focus on other aspects of running the business. • For instance, chatbots can fulfill many customer service needs, from answering questions about a product to discussing a complaint. AI and chatbots also learn from customer conversations & evolve to better assist in a user’s personalized eCommerce experience. • In the future, we will witness conversion-based experience in eCommerce space!
Interactive Product Visualization • We’ve all hesitated to hit the “Buy” button when shopping online. Before you enter your payment info, you begin to wonder: “Is this product going to be exactly what I need? Is this a quality product? Or, is this a knock-off?” • these doubts show that we doubt the quality and we a better way of visualizing a product while doing online shopping. Hence, we have interactive product visualization technology in progress. • With the help of Augmented and Virtual reality, 3D imaging, now it is becoming possible to interact with a product from the laptop or smartphone. The best example is the 360-degree online shopping experience! • Interactive product visualization technology seeks to bring tangible in-store experience to online consumers and alleviate their hesitation before purchasing.
Blockchain Technology • With the e-commerce growth, there are issues with trust, slow transactions, higher fees, policies & digital data ownership. This industry is getting revolutionised by blockchain technology. With its concept of a distributed, genuine ledger of all digital transactions, blockchain helps to build trust in online payments. • As a real-life example, Amazon has policies for its listed retailers. They reduce contact with their customers, as they can just send one follow-up email. Amazon employs its own customer support that is not acquainted with the merchants` products. • At present, experts are working on the future of the e-commerce marketplace. It is called ECoinmerce and will be blockchain-driven to solve the aforementioned issues
Are You Ready To Transform Your eCommerce Business? • The top eCommerce development services in USA understand these technological trends. As a result, they are continuously evolving the ways of eCommerce app and web development to increase more customers. • If you want to remain in the eCommerce competition, then you will have to adopt these changes, otherwise, you will soon lose your marketplace. • If you are ready in transforming eCommerce business, then you can contact us anytime. We are 24x7 available to serve your needs!
Contact Us Name: James Burns Call: +18007962735 Email: info@cmswebsiteservices.com Website: https://www.cmswebsiteservices.com Address: 4801 Glenwood Ave., Suite 200 Raleigh, NC 27612, USA