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Commerce is slowly moving from brick and mortar stores, to online and mobile. According to BigCommerce, 67% of millennials and 56% of generation X, prefer to purchase products online, rather than going into a store to shop. In order to stay on top of industry trends in this age, you must have eCommerce, and mCommerce incorporated into your business.
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TheImportanceofmCommerceWithineCommerce Commerceisslowlymovingfrombrickandmortarstores,toonlineand mobile.AccordingtoBigCommerce,67%ofmillennialsand56%ofgeneration X,prefertopurchaseproductsonline,ratherthangoingintoastoretoshop.In ordertostayontopofindustrytrendsinthisage,youmusthaveeCommerce, andmCommerceincorporatedintoyourbusiness. eCommerceincludesallformsofdoingbusinessthroughtheonlineexchange ofdata,wheremCommerceisthetradingofproductsthroughmobile,or wireless,handhelddevices,likeamobilephoneortablet,usingamobileapp. Whilethesetwoaredifferent,neithershouldbeprioritizedovertheother. InternetUsage Onemaindifferencebetweenthetwo,isthateCommercewillalwaysrequire usinganInternetconnection.WithoutWiFi,oranInternetconnectionin general,ausercannotpurchaseproductsfromyourwebsite.
Ontheotherhand,ifauserhasyourappdownloadedtotheirphone,theycan makeapurchaseanywhere,anytime,whethertheuserisconnectedtothe WiFiornot.ThisiswhyworkingwithaneCommercemobileappdevelopment companycanbebeneficialforyourbusiness. TheExperience Inordertogrowyourbusiness,youneedtoensurethatyouhaveapositive experience,acrossallplatformsandaspectsofyourbusiness.Ifauserlooks foryourappintheappstore,anditisn’tthere,you’reprobablylosingoutona salethatyourbusinesscouldhavegained.Keepingapositiveexperience withineveryaspectofyourbusinessismorethanimportant;youhavetokeep yourcustomershappy. Inordertokeepasolidexperienceforyourcustomers,havingastellardesign isalsoveryimportant.Ifyoudon’tworkwithaneCommercewebsitedesign company,youprobablyshouldconsiderhiringonetomakesurethatyour webdesign(andmobile!)stayconsistentwithyourbrand,andthatyour websiteorapplooklikeatrustableplacetomakeapurchase. MobileUsage InastudydonebyBigCommerce,20%ofAmericanshoppershavemadea purchasefromtheirmobilephonewhiletheyareinthecar,orinthe
bathroom.Peoplearetrulymakingpurchasesfromeverywhereand anywhere,whichiswhyitissoimportanttohaveamobilepresenceifyou’re aretailerormerchant. Ifpeoplearemakingpurchasesfromthebathroom,thanIhavenodoubtthat usersarebrowsingtheirretailappswhiletheywaitinline,areontheirlunch break,atwork,etc.Asoneoftheleadingmobileappdevelopmentagenciesin Chicago,weunderstandandseetheimportanceofmobile.Mobileusagehas increasedtremendouslyoverthepastfewyears,andthatnumberwillonly continuetoskyrocketfortheyearstocome! TechCrunchreportedthatusersareusingover30appspermonth,whereas justafewyearsago,thatnumberwasaround26.Asmoreandmoremobile appdesigncompanieslaunchusefulapp’sintotheiOSandAndroidstores,the morepeoplewillcontinueusingappsthateitherhelpthemintheirday-to-day life,orthattheysimplyfindenjoyable(likePokemonGo!). SoWhat? So,ifyouhaveanonlinestoreandhavecustomersthatcontinuetomake purchasesfromyou,thanyouare,nodoubt,inneedofamobileapplication. ConsidergettingintocontactwithanexperteCommercewebsitedesignand developmentagencytohelpyouout!