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The Simple Secure Solution for protecting your mobile phone data

The Simple Secure Solution for protecting your mobile phone data. Continue to next screen. MTN Backup Service Tutorial Index.

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The Simple Secure Solution for protecting your mobile phone data

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  1. The Simple Secure Solution for protecting your mobile phone data Continue to next screen

  2. MTN Backup Service Tutorial Index This interactive tutorial is a guide to signing up for a new account with the MTN Backup & Restore Service, navigating the mtnbackup.mobi menu options and using the Cellulike Advanced application. Click on either of the options below to continue with a walk through of each. To navigate through the various screens, simply click on the page buttons, or screenshot menu buttons to view the content of these options. Signing up for a new MTN Backup & Restore account MTNBackup.mobi Main Menu www.mtnbackup.mobi Cellulike Advanced Application MTN Backup & Restore Signup Process

  3. The mtnbackup.mobi Main Menu Most of the Members Account management functionality can be carried out directly from the device using the mtnbackup.mobi main menu screen From your phone browser, go to www.mtnbackup.mobi Simply click on the menu buttons on any of the screenshots to navigate the menu options There is a second sub menu inside ‘Members Account Login’ Back to Tutorial Index

  4. Change Language Selecting your language of choice from the drop down menu and clicking ‘Update’ will set the whole mtnbackup menu system to that language Back to mtnbackup Main Menu Back to Tutorial Index

  5. Members Account Login To view more account management options, enter the account Username (phone number) and Password (activation code), then click ‘Continue’ Back to mtnbackup Main Menu Back to Tutorial Index

  6. Members Home Page - 1 Once logged in to the Members Home Page, the menu now displays these options – including the account Username and User ID These account functions can be used directly from the device Select / click on which menu option is required to proceed Click below to see the rest of the menu Menu continued Back to mtnbackup Main Menu Back to Tutorial Index

  7. Members Home Page - 2 Once logged in to the Members Home Page, the menu now displays these options – including the account Username and User ID These account functions can be used directly from the device Select / click on which menu option is required to proceed Clicking on ‘Logout’ will take you back to the main menu Previous screen Back to mtnbackup Main Menu Back to Tutorial Index

  8. Add New Device - 1 When adding a new device to an existing account, the Activation code used for that account is pre-filled Then check to make sure the Make & Model are being displayed correctly – if not, select the correct model from the dropdown menu (Note: It is important that the correct model of phone is selected, in order for the correct version of the app to be downloaded !) then click ‘Add New Device to Your Account’ Back to Members Home Page Menu Back to Tutorial Index

  9. Add New Device - 2 The confirmation screen for successfully adding the new device to the account then select ‘Click here to install software’ Depending on the device being used, you will then be directed automatically to the relevant download centre where the application will then be downloaded and installed on the device Back to Members Home Page Menu Back to Tutorial Index

  10. Installation & User Guide If an Installation & User Guide is required, enter an email address here and click ‘Send’ Back to mtnbackup Main Menu Back to Tutorial Index

  11. Installation & User Guide Confirmation that the Installation & User Guide was sent successfully Back to mtnbackup Main Menu Back to Tutorial Index

  12. Reload Application - 1 Select the appropriate device that needs to have the application reinstalled to Back to Members Home Page Menu Back to Tutorial Index

  13. Reload Application - 2 (BlackBerry Bold Touch 9900) This confirms the device that the application is being reinstalled on Select ‘Click here to install software’ Depending on the device being used, you will then be directed automatically to the relevant download centre where the application will then be downloaded and installed on the device Back to Members Home Page Menu Back to Tutorial Index

  14. Reload Application - 2 (Samsung Galaxy S4) This confirms the device that the application is being reinstalled on Select ‘Click here to install software’ Depending on the device being used, you will then be directed automatically to the relevant download centre where the application will then be downloaded and installed on the device Back to Members Home Page Menu Back to Tutorial Index

  15. Friends & Family - 1 The Friends & Family service enables the customer to list up to 10 preferred contacts, that can all be informed of a customers new contact details at one time in the event of phone loss To start creating this list, click ‘Set Up’ Back to Members Home Page Menu Back to Tutorial Index

  16. Friends & Family - 2 Enter the name, phone number and email address of a friend, or family member you would like to notify in the event of phone loss and click ‘Add New Contact’ Back to Members Home Page Menu Back to Tutorial Index

  17. Friends & Family - 3 The first contact has been successfully added If another contact needs to be added, simply click ‘Add New’ and enter the next set of contact details etc. etc. This particular contact can be edited at any stage if required click ‘Edit Contact’ Back to Members Home Page Menu Back to Tutorial Index

  18. Transfer Data Between Devices - 1 Click on the device that contains the data to be transferred from In this example, click on the BlackBerry Back to Members Home Page Menu Back to Tutorial Index

  19. Transfer Data Between Devices - 2 Now choose the backup ID In this example, click on Backup ID: 19224 Back to Members Home Page Menu Back to Tutorial Index

  20. Transfer Data Between Devices - 3 Now click on the device that data is being transferred to In this example, click on the Galaxy S4 Back to Members Home Page Menu Back to Tutorial Index

  21. Transfer Data Between Devices - 4 This is the confirmation screen If everything is satisfactory click ‘Yes, this is correct’ Back to Members Home Page Menu Back to Tutorial Index

  22. Transfer Data Between Devices - 5 The confirmation that the transfer was successful If another transfer is required, select ‘Transfer another backup’ If no further transfers are required, click on ‘Back to main menu’ Back to Members Home Page Menu Back to Tutorial Index

  23. Transfer Storage - 1 To transfer storage space between devices, first click on the phone image for the device that the space is to be taken from In this example, click on the Galaxy Sll Back to Members Home Page Menu Back to Tutorial Index

  24. Transfer Storage - 2 Enter the amount that is to be moved to another device In this example, 50 MB has been selected There is also the option to choose MB’s or GB’s then click on ‘Go to Next Step’ Back to Members Home Page Menu Back to Tutorial Index

  25. Transfer Storage - 3 Click on the phone image for the device that the storage space is to be given to (the Galaxy S4) Back to Members Home Page Menu Back to Tutorial Index

  26. Transfer Storage - 4 Now observe that the 50MB was successfully transferred from the Galaxy Sll - across to the Galaxy S4 click on ‘Back to Members Home Page’ Back to Members Home Page Menu Back to Tutorial Index

  27. Select Restore Point - 1 For tutorial example purposes, we will demonstrate selecting a restore point using an account with more than one device registered to it Click on the device image to select which device the restore point is going to be selected from In this example, click on the Galaxy S4 Back to Members Home Page Menu Back to Tutorial Index

  28. Select Restore Point - 2 There are two previous backups – and the current Restore Point is from the last backup that was made (#1 – Backup ID 21031) In this example, we have decided to use a previous backup as the new restore point - to do this, click on #2 – Backup ID 21023 Back to Members Home Page Menu Back to Tutorial Index

  29. Select Restore Point - 3 You will now see that the new current restore point has been set to #2 – Backup ID 21023 click on ‘Back to Members Home Page’ Back to Members Home Page Menu Back to Tutorial Index

  30. Technical Information This screen displays various bits of technical information about the device being used (Note: This information may appear to be of no immediate value, but would be of importance in the event of supplying information when raising a Support Ticket) click on ‘Back to Members Home Page’ Back to Members Home Page Menu Back to Tutorial Index

  31. The Cellulike Advanced Application Having used the www.mtnbackup.mobi menu to sign up for a new account, then downloaded and installed the application, you will have the Cellulike Advanced application icon displayed on your phone screen Click on the app icon to open and login to the application and start using the service click on ‘the Cellulike Advanced application icon’ Back to mtnbackup Main Menu Back to Tutorial Index

  32. The Cellulike Advanced Application Splash Screen Having clicked on the app icon, the application ‘splash screen’ will open and the Username & Password login form will be displayed if it’s the first time the app has been opened, Continue to the Login screen Back to home screen Back to Tutorial Index

  33. The Cellulike Advanced Application Login Enter the account Username and Password that was entered during the signup click on ‘Submit’ The account login details only need to be entered for the first login, the next login will happen automatically after clicking on the app icon Back to home screen Back to Tutorial Index

  34. The Cellulike Advanced Application Menu Once successfully logged in the application menu is displayed Select which ever option is required to continue Click on ‘Exit’ to close the application and go back to the phones home screen Back to home screen Back to Tutorial Index

  35. The Cellulike Advanced Application - Backup Images Having selected Backup, and for the purposes of this tutorial, we will backup some images, music, documents and contacts Here, 3 Images have been selected (green ticks) - now from the top scroll menu, select Audios (Note; If the selected files exceed the amount of available storage space in the account, an alert message will be displayed) View Alert message Back to app menu Back to Tutorial Index

  36. The Cellulike Advanced Application - Backup Audios Here, one Audio track has been selected (green tick) - now from the top scroll menu, select Documents (at the far right of the scroll menu) Back to app menu Back to Tutorial Index

  37. The Cellulike Advanced Application - Backup Videos This is a Video file, but is not being selected for this example - now from the top scroll menu, select Documents Back to app menu Back to Tutorial Index

  38. The Cellulike Advanced Application - Backup Documents From the Documents folder, one .xls file has been selected (File types that can be backed up include .doc - .docx - .xls - .xlsx - .pdf - .ppt - .txt etc) - Finally, Contacts, SMS / MMS and Calendar files are located under the ‘Others’ menu option, so, from the top scroll menu, select Others Back to app menu Back to Tutorial Index

  39. The Cellulike Advanced Application - Backup Contacts, SMS / MMS & Calendar Here, Contacts have been selected, there are no SMS / MMS or Calendar files available So now, all of the required files have been selected. To continue with the backup, click on ‘Next’ in the top right corner Back to app menu Back to Tutorial Index

  40. The Cellulike Advanced Application - Back Up Files Confirmation The Backup confirmation info panel is displayed to confirm the selected files for backing up Click on ‘No’ to amend or reselect files - Click on ‘Yes’ to continue with the backup Continue Back to app menu Back to Tutorial Index

  41. The Cellulike Advanced Application - Backing Up Progress While the files is are backing up, a progress bar is displayed Clicking on ‘Cancel’ at this stage will cancel the backup process and the app will go back to the menu screen Click ‘Continue’ If there is a break in the connection during the backup, the following alert message will be displayed Continue View Alert Message Back to app menu Back to Tutorial Index

  42. The Cellulike Advanced Application - Backup Successful The Backup Successful info panel is displayed when the backup is complete – and that’s it, all done! Click on ‘Continue’ to go back to the app main menu Then, if no further action is required, click on ‘Exit’ on the main menu to close the application Back to app menu Back to Tutorial Index

  43. The Cellulike Advanced Application - Restore 1 Restore is selected from the app menu when it is necessary to download and restore backed up files to the phone Once the application has logged in, all of the files available for restoring will be displayed For this example, we will restore a music file and Contacts from a previous backup Click on ‘Continue’ to go to Contacts and select them for restoring … Continue Back to app menu Back to Tutorial Index

  44. The Cellulike Advanced Application - Restore 2 Click on Contacts to select them for restoring – You will notice that for Contacts, it will say ‘Total: 1’- this is not because there is only 1 contact, it’s because Contacts are managed as 1 single combined file, and in this example, there are 175 Contacts in the ‘1 file’ – the total number of contacts will be displayed at the ‘Restore Successful’ screen Click on ‘Next’ at top right to start the restore process Back to app menu Back to Tutorial Index

  45. The Cellulike Advanced Application - Restore 3 The Restore confirmation info panel is displayed to confirm the selected files for backing up Click on ‘No’ to amend or reselect files - Click on ‘Yes’ to continue with the restore Continue Back to app menu Back to Tutorial Index

  46. The Cellulike Advanced Application - Restore 4 While the files is are downloading, a progress bar is displayed Clicking on ‘Cancel’ at this stage will cancel the restore process and the app will go back to the menu screen Click ‘Continue’ Continue Back to app menu Back to Tutorial Index

  47. The Cellulike Advanced Application - Restore 5 The Restore Successful info panel is displayed when the restore is complete – and that’s it, all done! (Note: if the device has an SD memory card, the restored files will be saved there, if no SD card is inserted, files will be restored to the device memory) Click on ‘Continue’ to go back to the app main menu Then, if no further action is required, click on ‘Exit’ on the main menu to close the application Back to app menu Back to Tutorial Index

  48. The Cellulike Advanced Application - Settings The Settings screen enables new, or different login details to be entered if required Click on ‘Continue’ to return to the app main menu Back to app menu Back to Tutorial Index

  49. The Cellulike Advanced Application - Terms Cellulike™ Terms & Conditions Click on ‘Go Back’ to return to the app main menu Go Back Back to app menu Back to Tutorial Index

  50. The Cellulike Advanced Application - About Us Cellulike™ About Us info including the app Version number Click on ‘Go Back’ to return to the app main menu Go Back Back to app menu Back to Tutorial Index

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