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Carl Turza CIO, Sigma-Aldrich March 2007. Transforming I/S to Drive Growth Involving I/S in the Company’s Decision-Making Process. Sigma-Aldrich Facts. Leading $1.67 B (2005) Life Sciences and High Technology Company 45,000 Chemicals Manufactured at 31 Facilities in 9 countries
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Carl Turza CIO, Sigma-Aldrich March 2007 Transforming I/S to Drive Growth Involving I/S in the Company’s Decision-Making Process
Sigma-Aldrich Facts • Leading $1.67 B (2005) Life Sciences and High Technology Company • 45,000 Chemicals Manufactured at 31 Facilities in 9 countries • 60,000 Chemicals Purchased and Sourced from 10,000 Suppliers • 125,000 Catalog Products (plus 150,000 Web-Only Products) • Customers in Pharmaceuticals, Diagnostics, Biotechnology, Universities, Government, Chemical/Industrial Companies, Hospitals, Commercial Laboratories • Over 60,000 accounts, 1 million customers worldwide
Research SAFC Among Top-Ten in Both Research and Fine Chemicals • Sigma Aldrich has: • A Proprietary Database with 12,000 unique suppliers & 280,000 compounds • Solid Purchase Experience with over 10,000 Suppliers • We Have Been Building Our Vendor Base for 50+ Years
Strong Web PresenceSIAL - Most Visited in Science99,734 Websites in January 2007
Sigma-Aldrich: A Global Company Presence in 35 Countries with 7,300 Employees
A Little Personal Background • 25 years in the industry • Built W.W. Grainger’s e-Business platform & business unit • VP I/T AlliedSignal • Became “pro-analytics” via tours of at Donnelley Marketing and A.C. Nielsen • Experience from the Stone Age (BAL, Cobol, Mainframe), through Medieval Era (Artificial Intelligence, Windows, Object, VLDB, SDKs), to the Present (ERP, Intra/Internet, marketplaces, CD-ROM, M2M, SOA) • An I/T guy? A Business guy? An ‘e’ guy? • Use Tech to concurrently: • Increase revenues • Increase margins • Increase service levels
Transformation Guideline #1 - Figure Things Out Quickly….This IS a Race
Transformation Guideline #3 –Make a Difference With Customers
So, What Can The Technology Group Conclude? IF • It’s All About Saving Time for Our Customers • Customers Need Access to a Wide Variety of • Structured and Unstructured Information AND • Providing Customers Access to that Information • Quickly and Easily Will Make a Real Difference THEN . . . • Changes to Search Can Make a Critical Difference; • Sales Increase; • Positive Customer Feedback Increases; • Credibility with Business Leadership Increases
Transformation Guideline #4 - Use Models to Convey Complexity Simply
Transformation Guideline #5 - Solve “In The Whole”, Concentrating on the “Hows”
Figure Things Out Quickly Measure What’s Important Make a Difference With Customers Use Models; Simplify the Complex Solve “In The Whole” So That’s It In a Nutshell