2011 – CHICAGO

1. 2011 – CHICAGO

2. “Committed”

3. Agenda • Show Highlights • Promotional Tools • GES & Exhibitor Services Manual • Future Training Opportunities

4. Show Highlights • 100% Food-Focused, Horizontal Show • 330+ companies representing 190,000+ sq ft • $700K+ invested in Attendee Promotion • 10,000 food-focused attendees • Lowest registration rate ($25) • 29 hours of Educational Sessions • Strategic Partnerships

5. “The best way to predict the future is to create it.” - Peter Drucker

6. Exhibitor Invites • 100% free for exhibitors • Unlimited number of passes • Personalized invitations • Opportunity to look great in front of your customers and prospects • Incentives: • 250 registered attendees = free Attendee Newsletter Partnership • 500 registered attendees = free Exhibitor Spotlight Presentation

7. Promotional Tools • PROCESS EXPO Signature • PROCESS EXPO Logo • Brochures • Videos • Print and Digital Ads

8. Buying Teams Program • Remote office during PROCESS EXPO week • Furnished meeting room at McCormick Place • Complimentary registration on your behalf • FREE!

9. Partnership Program • Increase visibility • Extend your message beyond your booth • Outshine the competition • Online, On-site, customizable options

10. Other Resources • Blog • Social Media • Exhibitor Newsletter

11. GES Account Team Danica Milich Account Manager Years in the Industry: 8 Responsibility: Primary Chicago Account Manager responsible for onsite execution and implementation. Main contact for information  processing within GES departments. Steve Mannarino Primary Account Manager Years in the Industry: 26 Responsibility: Primary point of contact for pre show planning and on site execution, and post show follow up for FPSA. Amanda Anastasopoulos Exhibitor Services Sup. Years in the Industry: 6 Responsibility: Will oversee all service executives dedicated to the exhibit floor from move-in to move-out. Vince Siciliano Senior Operations Manager Rigging Years in the Industry: 20 Responsibility: Will have overall responsibility for freight operations for FPSA exhibitors. 11

12. Planning for PROCESS EXPO Agenda • Pre-show Planning • Show Schedule • Important Deadlines • Customer Service • Operations – Targeted Move in • Target Questionnaire • Target Dates: How the process works • Material Handling Pricing 12

13. Schedule and Important Dates 13

14. Schedule and Important Dates 14

15. Important Forms 15

16. Important Forms 16

17. Customer Service • GES’ Service Executives Make the Difference • Each exhibitor is assigned a designated Service Executive for the annual meeting • Prior to the Meeting, Service Executives: • Personally introduce themselves to their exhibitors • Email their contact information for any questions • During Move In, Service Executives: • Visit each exhibitor and leave contact information • Conduct “booth checks” to confirm freight and furniture deliveries • Access to ordering, freight delivery status and Text Me! Program • Review preliminary invoice with each exhibitor “PROCESS EXPO” 17

18. Enhancing Customer Service • Service Executive Program • Ownership by floor zones with dedicated Service Executives for full time service: pre, during and post show • Dedicated Service Executives for each anchor FPSA exhibitor for full time service: pre, during and post show • Dedicated Experience Partner Service Executives for full time service: pre, during and post show 18

19. Operations • Target Questionnaire • Fill out as completely as Possible • Send back to GES by July 15th • Target Date sent to you via email by August 15th • Questionnaires received after July 15 will receive target date by September 1 • Questionnaires not returned will • automatically be given a target date. 19

20. Value Pricing Exhibitors: FPSA Members will be charged a Space Rate Material Handling Charge at the time your booth space contract is executed for those exhibitors with space greater than 150 net sq. ft. This fee will cover all Direct to Show and Warehouse Shipments on a round-trip basis. • Items sent to the Advanced Warehouse (freight, hanging signs, and carpet) will be charged an additional $15.00 per CWT to receive shipments at the advanced receiving warehouse within 30 days of show open. • Warehouse shipments will be shipped to show site prior to your Inbound Target Time. • Off-target shipments (inbound or outbound) will be assessed a $15.00 per CWT charge. Please contact the Vince Siciliano for review and approval. You may fax your request to 773-284-3970 Please refer to the R-2 form for Material Handling Pricing NOTE: Exhibitors with space at 150 sq. ft. or less who opted out of the one-time handling fee while booking space will be charged at a per hundred weight charge. 20

21. In Summary Pre-Show Promotion Deadlines Future Training Opportunities Ops Conference, August 23 Exhibitor Invites Training Exhibitor Tips, Part 2

22. “The dictionary is the only place that success comes before work. Hard work is the price we must pay for success.” - Vince Lombardi

23. Contact Us! Grace Cular Yee 703-761-1220 gyee@fpsa.org Kyle Heiman • 703-761-1207 kheiman@fpsa.org Andy Drennan • 703-761-1201 • adrennan@fpsa.org Steve Mannarino 440-546-0255 x114 smannarino@ges.com DanicaMilich 773-284-5258 dmilich@ges.com Vince Siciliano 773-284-5376 vsiciliano@ges.com Amanda Anastasopoulos 773-284-5257 aanastasopoulos@ges.com