1 / 21

Pat Gearty Solutions Engineer – 08-12-08

The Future of Mobile Technology Mobile Workforce Solutions. Pat Gearty Solutions Engineer – 08-12-08. Communications. Connect with personnel in the field Connect personnel with each other Connect personnel to systems and information. Network/Devices. Day-to-Day. Objectives. Effective

colby-moon
Download Presentation

Pat Gearty Solutions Engineer – 08-12-08

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. The Future of Mobile TechnologyMobile Workforce Solutions Pat Gearty Solutions Engineer – 08-12-08

  2. Communications Connect with personnel in the field Connect personnel with each other Connect personnel to systems and information Network/Devices

  3. Day-to-Day Objectives Effective Efficient Responsive Resource Management Communications • Voice • Data Real-time Interaction Situational Awareness Location, Visibility

  4. Essential Elements • Networks • Devices • Applications • Partnerships • Leadership

  5. Key Drivers • Mobile personnel needs: • What to do... Where to go…How to get there… • Access resources to perform activities • Report and account for these activities • Organizational needs • Effectively deploy the optimal resources • Re-deploy resources based on dynamic, real-time needs • Real-time situational awareness • Real-time interaction with mobile resources • Account for field activities, real-time reporting

  6. Operational EfficiencyNo Longer Optional Manpower & Resources Budgets Demand for Services & Information Fuel Costs

  7. Fuel Prices 5 year increase - Gas 277%, Diesel 329% *Source: www.eia.doe.gov (Energy Information Administration)

  8. Blackberry 8330 HTC Mogul LG Rumor Dell Laptop Palm Centro Palm 755WX Wireless Connection Cards Nextel i580 Symbol MC70 Panasonic Toughbook OQO UMPC “Computer” Platforms Desktop a Laptop aMobile PCaPDA aPhone Rugged a Smaller a

  9. Basic Email, Messaging, GPS Internet Browsing, Enterprise Applications, VPN Video, Audio, GIS Apps Bandwidth Requirements 2G Cellular Sprint Mobile Broadband WiMax 2.5G Cellular High Low Dial-Up High Speed DSL Cable

  10. Situational Awareness Video Camera Visibility to Events in the Field GPS/Location Tracking Video

  11. Lookup Critical Information • Search federal (NCIC), state and local justice & related database information for: • Person • Driver’s License • Vehicle Plates • Vehicle Identification No. • Property • Firearms • Law Enforcement can: • Check felony wants and warrants • Access proprietary and local law enforcement databases • View images • Handheld devices or Mobile Data Computers Blackberry 8830 Panasonic Toughbook

  12. Case Study: City of Anaheim (CA)Fire Department • Challenge: • Anaheim Fire has 290 full-time members with18 first-responder units • Timely and accurate tracking of vehicles and personnel • Integrate w/CAD, GIS and other systems • Solution: • Mobile GPS/mapping solution that works on handsets, MDCs*, PDAs, and more • Integration with CAD, GIS and other systems • Expanded to other departments (e.g., Police, Public Works) and seven surrounding cities • Results: • Inter-agency interoperability • Reduced costs, improved response times, increased safety *Mobile Data Computers

  13. Case Study: Dekalb County (GA)Water and Sewer Department • Challenge: • Aging LMR* system had coverage and costly maintenance issues • System shared among various departments • Employees carried multiple devices • Difficulties in handling peak loads • Solution: • Installed new dispatch console that integrated Nextel Direct Connect units with LMR system • Direct or Group Talk capability • Results: • More affordable Nextel devices are interoperable with LMR devices • Enhanced communications & reduced costs *Land Mobile Radio

  14. Case Study: City of Jacksonville (FL)Building Inspection Division • Issue: • Increased Demand • Resource Limitations • Delayed Reporting • Solution: • Inspectors clock in from first job • Managers have visibility to field activities • Job Status/Timesheet info • Results: • Daily savings of 1 hour of Travel/Office time per Inspector • Additional 22,500 inspections per year • Annual Savings $ 38,300 Savings per inspector

  15. Case Study: City of San FranciscoRecreation and Parks Dept. • Issue: • Field staff handles maintenance & emergencies • Lack of info to locate closest available worker • Difficulty navigating one-way streets to the site • Solution: • Handheld MRM* tool for tracking & dispatching • Worker locations are viewed on computer map • Closest field employees are dispatched • Built-in navigation feature guides workers to location • Results: • Improved response • Improved safety • Improved efficiency *Mobile Resource Management

  16. Case Study: City of ChicagoTransportation Department • Pothole Repair: • Chicago has 3800 miles of streets • Reports to “Pothole Command Center” are plotted on computerized map • Phone GPS Tracking locates repair crews • Crews are efficiently dispatched • Success: • Faster response time (from 20 to 3 days) • Improved Accountability, Productivity, Accuracy & Efficiency • Savings of over $3.0 Million on pothole-related incidents alone (Liability reduction, $4M to $600k)

  17. Case Study: Town of Babylon (NY)Public Works • Issue: • Need to track and dispatch vehicles equipment – snowplows, sweepers, etc • Hard-wired units expensive, “fixed” to vehicle • Flexibility to move from vehicle-to-vehicle • Solution: • Phone-based MRM* solution • Vehicle GPS on maps using custom web portal • Zoning maps can be overlaid • Results: • Dispatcher can deploy to critical areas first • Improved efficiency & productivity • Praise from citizens instead of complaints *Mobile Resource Management

  18. Press for link Case Study: Town of Islip (NY)Public Works • Issue: • Citizen concern about the quality of services • Need for greater accountability • Inaccurate system to measure fleet usage • Solution: • Phone-based GPS solution in 600+ vehicles • Entire fleet viewed on big screen monitor • Multiple reports – e.g., breadcrumb, stop/speed • Results: • Reduced mileage, fuel and operational costs, including maintenance and repair: • Nearly 14,000 gallons reduction in 1st 3 mos. • $32,000 savings over same period from prior year • Improved Visibility & Accountability • Increased Productivity/Effective delivery of Town services

  19. Case Study: Prince Georges Co.(MD)School Transportation Dept. • Issue: • PGCPS transports nearly 100K students/day • Needed to efficiently & effectively monitor the location of buses at all times • Solution: • Phone-based GPS solution • Administrators can view exact bus location • Generate reports to thoroughly manage buses • Results: • Optimize Routes • Ensure student safety • Reduce operating costs

  20. Case Study: City of ChicagoChicago Transit Authority • Issue: • 2nd Largest Transportation System in US • 154 Bus Routes/2100 Buses • 1.6 Million Rides/Day • Need to provide reliable, efficient service • Solution: • Vehicle-mounted wireless modems w/GPS • Direct Connect PTT Communications • Results: • Optimized route efficiency • Field Supervisors can view bus locations • Improved real-time information to customers and internal operations

  21. Providing Wireless Communications ServicesTo The State of MinnesotaAndLocal Government AgenciesAt SprintSpeed

More Related