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Two research proposals regarding: Business Effective Communication and Communicative Leadership. Euprera Berlin 2009 Sven@Hamrefors.se. Point of Departure. In an environment of Value Networks Communicative Leadership becomes important. Value Network. VALUE CHAIN. A B C D CUSTOMER.
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Two research proposals regarding:Business Effective CommunicationandCommunicative Leadership Euprera Berlin 2009 Sven@Hamrefors.se
Point of Departure • In an environment of Value Networks Communicative Leadership becomes important.
Value Network VALUE CHAIN A B C D CUSTOMER Up-streams Down-streams VALUE NETWORK E B G CUSTOMER A D F C
Chaos Theory Order Creation Chaos
Chaos Theory Order Creation Chaos MemoriesCuriosity
Chaos Theory Order Creation Chaos Ideas Action
Chaos Theory Focus Creation Variability Concepts Activity
Communicative Leadership Context Up-streams Broaden, balance Down-streams Co-ordination & Performance Co-ordination & Performance Ideological positioning Broaden, balance Context A combination of ideological & contextual leadership to support conceptual focus & variability in action
The Mission of the Communicative Leadership Process To assume responsibility for the communicative ability of the organization Influence in context Structure Social interaction Aiming to support conceptual focus & variability in action
PROCESS • Flow • Co-ordination in communication • Speediness • Feedback • Knowledge integration
STRUCTURE • Physical appearance • Transparency of the communication • Mission definitions
SOCIAL INTERACTION • Interactive culture and rules • Interaction design of dialogue • Interaction in networks
INFLUENCE IN CONTEXT • Strategy to be influenced • Strategy to influence • Transparency • Structural holes
Operational Roles of the Contextual Leadership System Designer The Role Box Mediator Coach Influencer
The System Designer • Mission: To develop the communicative • efficiency in processes and structures • Influencing early in the development • Balance operational and cognitive effects • Broad system perspective
The Mediator • Mission: To lead the sense-making process • creating operational meaning • Identify potential stakeholders of an issue • Analyse their rational • Activate the stakeholders • Initiate and lead the negotiation to sense-making
The Coach Mission: Develop the communication skills of others • Identify inabilities • Analyse the situation • Give situational support • Integrate in system
The Influencer Mission: Influence others to change perspectives • Mandate to be the “Jester in the Kingdom” • Good analysis of inclination to change • Efficient scanning • Constructive “manipulation”
Proposal No 1 • How is the Communicative Leadership manifested in various European settings? Process Structure Social Interaction Contextual Relationships Coordinating logic Transparency Knowledge transfer Work motivation How do they act, why and to what effect? System Designer Mediator Coach Influencer
Invitation • Universities in European Countries • Organisations wishing to be cases • Financing from EU?
Proposal No 2 • Conceptual focus + variability in activities drive incremental change (moderate innovation) • How can communication drive more radical innovation? • What are the communicative prerequisites for more radical innovation? Open innovation? • Theoretical development of the chaos theoretical model.
Invitation • Everyone interested in this theoretical development.