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HURRICANE ISLAND OUTWARD BOUND . Case Analysis. OVERVIEW. Tony. MIND MAP. Tony. MISSION STATEMENT. Hurricane Island Outward Bound’s mission is to: Provide in a wilderness setting: Safety Challenges Educational experiences Improve: Self-esteem Self-reliance Concerns for others
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HURRICANE ISLAND OUTWARD BOUND Case Analysis
OVERVIEW Tony
MIND MAP Tony
MISSION STATEMENT Hurricane Island Outward Bound’s mission is to: • Provide in a wilderness setting: • Safety • Challenges • Educational experiences • Improve: • Self-esteem • Self-reliance • Concerns for others • Stewardship Tony
PROBLEM STATEMENT • Organization Structure • Too complex • Under-staffed • Too much upper management • Marketing • Non-existent before 1980 • No MoE’s • No knowledge of costs to implement CRM • Define a target market Tony
PROBLEM STATEMENT • Budget/Funding • Too many courses that were under capacity • Lack of government funding • Off-season not being utilized • Undecided pricing strategy Tony
POA OVERVIEW Jose
ACTIONS TO BE TAKEN Jose
TIMELINE 2005: Join Social Media 1999: TV Reality Show 1987: Cut Courses 1989: Termination of Staff 1992: Hire PDP Recruiter 1980 1985 1990 1995 2000 2005 2010 Jose
FINANCIAL ANALYSIS Budget • Increase enrollment by increasing marketing • Focus on PDP • Increasing tuition Revenue Cost • Cutting unprofitable courses • Shrinking staff Nancy
SWAG GUIDELINE Nancy
PRO FORMA STATEMENT Nancy
ALLOCATING MKTG FUNDS Nancy
PRICING STRATEGY • Priced lower than estimate of $75 per Public Course SPD • PDP SPD priced at $200 Nancy
PRICING RESULTS • Target # of SPDs = 48,000 • Projected Revenue = $3,600,000 • Projected Expenses = $3,500,000 • Projected Profit = $100,000 Nancy
RESULTS OF CUTS Nancy
PERFORMANCE EVALUATION Nancy
RISK ANALYSIS 9% 22% 29% 40% Nancy
THANK YOU. QUESTIONS?