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msg global solutions. The Company . Our Position in the Insurance and Banking Industry. The Strategic Key Partner of SAP for Insurance and Reinsurance worldwide. System Integrator for Insurance, Reinsurance and Banking Industry . Full Service Offering: Consulting – Development – AMS.
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msg global solutions The Company
Our Position in the Insurance and Banking Industry The Strategic Key Partner of SAP for Insurance and Reinsurance worldwide System Integrator for Insurance, Reinsurance and Banking Industry Full Service Offering: Consulting – Development – AMS Global Sourcing Model with Offshore and Nearshore Delivery Centres 2
msg group Overview Revenue in Mio. € • Revenue Split • Domestic / International • Founded in: 1980 • Business Group: • international • independent • over 4,000 employees
Academy • P&C Insurance • Life & Pension Insurance msg global Organisational structure 2012 • Health Insurance • Reinsurance • Product Management & • Actuarial Control • Insurance Analytics • Applications CC Technology • CC Analytics MARKET CENTERS COMPETENCE CENTERS • Technology CC AMS MS CC WFM & DM • Process
Selected Clients of msg global solutions North America EMEA Asia Pacific • Allstate, US • Catlin, US • Chartis Insurance, US • GenRe, US • Montpelier Re, US • Munich Re of America • Zürich, US • Achmea, Netherlands • Allianz, Italy • Allianz, New Europe • AXA, France, Greece • Catalana Occidente, Spain • Daimler Insurance Services, Germany • ERGO Hestia, Poland • ERGO Moskau, Russia • ERGO Tallinn, Estonia • Euler Hermes, France • Folksam, Sweden • ING, Nationale Nederlanden • Mondial Assistance, France • Perils, Swiss • SCOR, France • Sjova, Iceland • ACE Insurance, Japan • Al Khaliji Bank, Quatar • Asian Capital Reinsurance Group, Singapore • AXA, Australia • China MinsengBC, China • Common Wealth Bank, Australia • GSIS, Phillipines • General Insurance Cooperation, India • IAG, Australia • Milli Re, Singapore • Mitsui Sumitomo Re, Singapore • MSIG Singapore • Philna Re, Philippines • Samsung, Korea Latin America • IRB, Brazil
Potential msg global regional structure 2012 North America EMEA Asia Pacific Utrecht Regensdorf London London Munich Madrid Madrid Belgrade Princeton Princeton Milano Manila Bangalore Latin America Country Organization Singapore Regional Head Quarter Group Head Quarter São Paulo São Paulo Brazil / Germany / Switzerland / India / Italy / Philippines / Serbia / Singapore / Spain / The Netherlands / UK / USA 6
MSG Global Solutions South East Europe • Set up regional presence and position MSG as a main regional SAP for Insurance partner • Local consultants with expertize and huge experience on insurance projects abroad • Core competency – SAP for Insurance • Testing, non-sap practices (.NET/Java customer development projects) Onsite (global) Consulting • Germany • Nexontis • Netherlands • NN (ING) • Achmea • Ability to implementing projects from the ground as well as rollout projects • Solvency II consulting and implementation • MSG Global Solutions support • Best practice in insurance industry • SAP horizontal solutions – BI/BO, ICM, CRM ... RegionalConsulting Nearshore msg SEE • Nearshore • S2E • Internal projects • Presales support • Knowledge Management
Partnership SAP and msg for Insurance Independent Software Vendor Consulting and Implementation Partner Special Expertise Partner Software Partner Development Partner THE Partner for SAP Insurance Edition
msg global andMunichHealtharepartneringtoofferuniqueexpertise YourHealth Insurance Business Objectives • Part of Munich Re Group and dedicated to primary health insurance and reinsurance. • In-depth knowledge and experience in Health Insurance IT solutions. • Successfulimplementation of market-specific IT solutions in 14countries. MunichHealth • Part of msg group, a market leader for insurance IT solutions • >30 years of experience in insurance processes, solution & projects • >2,000 insurance focused consultants msg global ReduceHealthcare Operational Costs Recruit & Grow Profitable Customers ComplywithChangingRegulations Attract & RetainQualifiedStaff OurPartnership
In cooperation with Munich Health Our answer for integrated end-to-end management of Health Insurance • Developed by Munich Health’s IT subsidiary • A comprehensive health insurance administration and management solution • Ready for the international insurance market. Operational System BI System Service Claim Policy Services (Interfaces, User Support, Infrastructure)
In cooperation with Munich Health Our answer for Claims Management excellence • TheRuleEngine torealize operational and medical cost containment potentials • Establishes the basis for fraud &abuse detection. • Over 2 Million Medical Rule Edits MunichHealth RULE ENGINE • Structured analysis of historical claims data in the Rule Engine database • Identify suspicious billing patterns or provider behaviors • Identify fraudulent and abusive claims cases automatically on time • Higher detection ratio through systematic and automated approach. • Earlier intervention by identifying Fraud and Abuse during claims adjudication. • Cost reduction through reduced back claiming of payments. • Manual provider investigation to verify fraudulent and abusive behavior • Define new Rules for fraud and abuse tracking
In cooperation with Munich Health Our answer for Medical Underwriting excellence • Normrisk® is an expert system for checking applications and risks • Includes Company rating function for storage of medical condition assessment recommendations NORMRISK Health • A more customizable version to any location & integrated to existing systems • Content & rules customizable to clients policies Extended • Based on smart system architecture & modular structure allows: • Web technology based – ready to run within short time & with minimum effort. Ready-to-Go • Designed for maximum versatility & flexibility that includes: • instant policy issue capability for direct internet business Hosted
End-to-end Insurance/ReinsuranceServices ofmsg global Product Mgt & Actuarial Control Sales & Performance Insurance Core Process Insurance Financials Location Intelligence Life & Penstion Reinsurance • P&C • and Health • Insurance • Commissions • Policy • Administration • Claims • Management Life Insurance Pension Insurance Pension Funds Product Lifecyle Management Actuarial Consulting Underwriting & Quotation Enterprise Risk Management Solvency II Collections & Disbursements Financial Accounting Financial Asset Management Treasury Inhouse Cash Controlling SEPA Professional Reinsurance Facultative Reinsurance Life Reinsurance ACORD (Ceded Reinsurance) (Coinsurance) CRM Front-end Web-Portal Sales Channel Management Sales Apps Customer Centric Organisation Master Data Management Address Geo-coding Property cumul & risk exposure Geo- Marketing Mobile App Travel Assistance eCall / stolen Vehicle / ADR Pay-per-use Kidnap & Ransom Business Process Management, Application Management Services, Architecture SOLVENCY 2, IFRS4, Reporting, Analytics, Predictive Modeling Project Mgt, Test Mgt, Solution Manager Document Mgt, Enterprise Content Mgt msg global solutionsag 2011
Andreas Fisch Managing Director Sales msg global solutions Robert-Bürkle-Str. 1 85737 Ismaning/München Tel. +49 (0)89 / 9400337 2222 Andreas.Fisch@msg-global.com www.msg-global.com Thank you for your attention 16 msg global solutions ag, 12th October 2011