Integrate mobile phone with your PBX: save money and be more productive

1. Integrate mobile phone with your PBX: save money and be more productive

2. Mission Statement ENTERPRISES Mission Statement • QuesCom is a leading technology vendor of innovative FMC VoIP telecom appliances • Providing seamless convergence for enterprise networks, unique mobility features and fast ROI through Least-Cost call termination Targeting all enterprises via2 roads to market channels SERVICE PROVIDERS& OPERATORS DISTRIBUTORS 2

3. QuesCom company profile • Founded in 1999, • Offices in Sophia Antipolis (HQ), Paris, London, Belgrade • 60 employees About us • Enterprise Market: - world-wide distributor & partner network - emerging “Managed Services” offer through Service Providers • Service provider & operator market:>deployed in over 40 countries Leading Player of Fixed-Mobile convergence • Clear Technology leader in VOIP-Mobile convergence • 3rd Generation of appliances • VOIP-GSM/UMTS/PCS technology, Virtual SIM technology, Mobility services Best of Breed Technology Strong growth and Backing • Tier One VC: Sofinnova (US/Fr), Seventure (Fr), Baytech (Ger.), SGAM ,Saffron Hill • Strong Revenue growth: €2m (’04)  €4.2m (’05)  €8m (’06)  €11,5m (’07)

4. Groupe Alain Ducasse More than 200 resellers Customer References Certification Partners International Distributors

5. Q300 Q400 FAX BOX Q50 20 – 100 100 - 500 50 - 100 10 - 20 2-8 0-12 0 (no SMS) 2 VoIP+ISDN16 to 32 VoIP VoIP+ISDN16 to 32 VoIP 2 PRI 32 VOIP RNIS < 100 > 100 50 - 100 0 Product range New Version V5.0 Company size GSM channels PBX connection Mobility users

6. Discover the features of the new software version 5.0 New Version QUESCOM 300 QUESCOM 400 Advanced telephony appliances • 1. Mobility services • MobiQ – The appliance companion on your mobile phone • 2. Fax & SMS server • 3. VoIP & GSM gateway

7. All IPBXH.323 & SIP New version MobiQ client FAX & SMS Nokia S60(2nd & 3rd Edition) Windows Mobile 5 on Pocket PC & Smartphone IP Internal extensions PC Architecture & connections ISDN BRI or PRI GSM GSM IP IP BRI or PRI All PBX ISDN Internal Extensions

8. New version New version 1. Mobility Services & MobiQ • MOBILE EXTENSION • Single number Voice & Fax • 5 mobility profiles (activated via GSM or web) • Use your mobile as a DECT • Conference (V5.0), call transfer, music on hold, short dialing • IVR & integrated voicemail system • PBX & mobiles INDEPENDANT • Compatible with any DTMF phones • Compatible with any PBX ISDN or SIP/H323 • Value added MobiQ client software • Friendly interface • Smartphone (Symbian, Windows Mobile) • Dual Mode Phone (GSM-WiFi) (V5.0)

9. Advantages • Your GSM is an extension of the PBX • The same DECT services on your GSM • Your company optimizes its mobile calls costs

10. ISDN Customer Your GSM is an extension of the PBX Incoming calls on One-Number Paul’s mobile phone Paul’s landline

11. ISDN Customer Your GSM is an extension of the PBX Call transfer from one device to another Paul’s mobile phone Paul’s landline

12. New version New version New version New version New version Your GSM is an extension of the PBX • One Number • Landline, GSM, Fax, IP • Multiple ring on up to 5 telephones • Caller ID display (CLI) • Call transfer from one desk to another (Universal Handover) • auto or manual • Call routing(2-step dialing : Mobile to Appliance+ Appliance to Contact) • Automatic (with call chaining v5.0) • On demand • Mobile click-to-dial (Callback request v5.0) • Auto dialing from Outlook or any web phonebook • Call request via SMS or HTTP link

13. Advantages • Your GSM is an extension of the PBX • The same DECT services on your GSM • Your company optimizes its mobile calls costs

14. ISDN Customer The same DECT services on your GSM Music on hold Dual call Paul Paul’s fixed line One number Robert’s fixed line Ext. 4842

15. ISDN Customer The same DECT services on your GSM Conference Paul Paul fixed line One number Robert fixed line Ext. 4842

16. ISDN Customer The same DECT services on your GSM Transfer Paul Paul fixed line One number Robert fixed line Ext. 4842

17. New version New version The same DECT services on your GSM • Call transfer: attended or unattended • Music on hold • Corporate message • Customizable message (v5.0) • Conference with 3 people (v5.0) • Profiles selection • Checking QuesCom voicemail

18. Value added MobiQ client software

19. Advantages • Your GSM is an extension of the PBX • The same DECT services on your GSM • Your company optimizes its mobile calls costs

20. 1 international mobile call = 1 fixed call to local fixed line IP Your company optimizes its call costs Calling abroad Supplier Local fixed call € 0€ 0€ Headquarters in France Industrial site in Asia

21. 1 incoming call on a mobile, received abroad= 1 Mobile call to a local mobile IP Your company optimizes its calls cost « Passive » Roaming Profile:  ”Asia” Swap SIM card Customer Local call € 0€ Headquarters in France Industrial Site in Asia

22. 1 call placed by a mobile abroad= 1 fixed call to local fixed line IP Your company optimizes its calls cost « Active » Roaming Smartphone Dual Mode & MobiQHandoverin Wi-Fi Client Fixed Local call € 0€ 0€ Headquarters in France Industrial site in Asia

23. Example of Mobile Click to dial from CRM Mobile click-to-dial (Callback request) • Issue • How to place calls for free from my mobile ? • How to use my CRM software to call my customers ? • Solution • Mobile user requests a call by clicking a link (or by SMS) • QuesCom appliance calls the mobile user and its correspondant • Both calls are connected • Only with advanced integration

24. Mike Tommasi Business Development Tel - Fax - Mobile : +33 497 234 835 3. Fax & SMS server

25. How does it work? ISDN GSM Tel. FAX IP PBX

26. Incoming Fax • Receive all calls and fax on the same DDI number (One number) • Compatible with all email clients • Personal & Confidential

27. Outgoing Fax • Integrated inMicrosoft Outlook • Whatever MS Office attachment • Lotus Notes compatible

28. Technical pre-requisites • On the PBX • No installation in ISDN or IP environment • T.38 for an IP connection • No configuration on the email server • On the PC • No installation (compatible with Microsoft Fax Service) • Or Plug-in Microsoft Outlook

29. SMS • Outgoing and incoming SMS to PC • Several recipients • Acknowledgement by email • MS Outlook interface

30. 3. VoIP & GSM Gateway • Traditional PBX VoIP MIGRATION • VoIP : SIP & H.323 • 16 to 32 VoIP channels per appliance • SIP TRUNKING • Connection to a SIP operator on a traditional PBX

31. 3. VoIP, GSM et SMS Gateway • GSM Gateway • Convert Fixed to Mobile in Mobile to Mobile • Convert Mobile to Fixed in Fixed to Fixed • Starting with 2 GSM Channels • Network REDUNDANCY • Possible backup VoIP, GSM & ISDN

32. Customers’ benefits • INCREASED productivity for people on the road • Always reachable • Same services in and out of the company • INCREASED profitability for the company • « Fixed to Mobile » calls cost reduction • … « Mobile to fixed » • … International • INCREASED efficiency • Only one equipment to install and administer • INCREASED durability • Compatible with all PBX, operators, telephones • Certified by the best equipment suppliers

33. IP SIM Server Cluster Solution QuesCom GSM gateways SIM Servers Configuration Web Server Database Server SIM arrays