Engagement Directorate T1-T4

1. Engagement DirectorateT1-T4 KEY WHITE: Headcount filled by permanent employee ORANGE: Headcount filled by interim, waiting on new starter or vacant PURPLE: Project role filled by secondee, interim or vacant GREY: See comments in diagram Chief Executive CYNTHIA BOWER Director of Engagement JILL FINNEY Business and Programmes Manager REBECCA GRIFFITH Head of Secretariat ALISTAIR CANNON PA NATALIA HARSANIOVA Director of Registration LINDA HUTCHINSON Head of Involvement FRANCES HASLER Head of Digital Communications & Surveys HENRY COOK Registration Engagement lead JILL MORRELL Head of Communications CHRIS DAY Head of Media and Public Affairs ROGER DAVIDSON PA LESLEY MATHOLUS PA KIM STOBY NHS Staff and Patient Surveys Lead IAN SECCOMBE Public Affairs and Stakeholders Manager MATTHEW TRAINER Involvement Manager CLARE DELAP LUCY HAMER Accessible Information Manager TBC National Complaints Manager SUZIE BURDEN Publications Manager JANE ABBOTT Involvement Manager MANDY HOOPER Web Strategy and Development Manager INGRID KARIKARI (maternity leave) Media Relations Manager TBC Internal Communications Manager CHRIS PAGE (starting 5 July 2010) Involvement Manager MARIA OSTOJA-STARZEWSKI Corporate Communications Manager ALICE BOOTH Involvement Manager CLAIRE DUNCAN

2. Engagement Directorate: Registration Engagement Chief Executive CYNTHIA BOWER Director of Engagement JILL FINNEY PA NATALIA HARSANIOVA Director of Registration LINDA HUTCHINSON Registration Engagement lead JILL MORRELL Team Coordinator MICHELLE DE ARAUJO (PROJECT ROLE) Registration Public Engagement Manager HEATHER SODERLIND (PROJECT ROLE) Registration Messages Manager VANESSA PFITZER

3. Engagement Directorate: Surveys Chief Executive CYNTHIA BOWER Director of Engagement JILL FINNEY Business and Programmes Manager REBECCA GRIFFITH PA NATALIA HARSANIOVA NHS Staff and Patient Surveys Lead IAN SECCOMBE Survey Manager KATERINA VARDULAKI (3.5 days/week) Survey Manager KAREN HALLT Research and Survey Officer JULIETTE HARRISON Research and Survey Officer TAMATHA WEBSTER (3.5 days/week) (PROJECT ROLE) Consultancy SARAH BEINART (2 days/week) Survey Manager TBC Research and Survey Officer HANNAH ATHERTON (stating 14 June)

4. Engagement Directorate: Involvement Head of Secretariat ALISTAIR CANNON Chief Executive CYNTHIA BOWER Director of Engagement JILL FINNEY PA NATALIA HARSANIOVA Head of Involvement FRANCES HASLER PA LESLEY MATHOLUS Team Coordinator ELLEN FERNANDEZ National Complaints Manager SUZIE BURDEN Involvement Manager CLARE DELAP LUCY HAMER Involvement Manager MANDY HOOPER Involvement Manager MARIA OSTOJA-STARZEWSKI Involvement Manager CLAIRE DUNCAN Ombudsman Liaison Advisor MEETA PATEL (PROJECT ROLE) Registration Involvement Officer AILEEN HAMDEN (seconded from Communications Team) Involvement Officer TANJA HOSCH Community Engagement Officer JANE GOLDEN Involvement Officer ROSE SIBLEY Involvement Officer JOSE KING Complaints Case Manager CAROLINE DALE Team Coordinator MICHELLE DE ARAUJO

5. Engagement Directorate: Communications Chief Executive CYNTHIA BOWER Director of Engagement JILL FINNEY PA NATALIA HARSANIOVA Head of Communications CHRIS DAY PA KIM STOBY Team Coordinator MICHELLE DE ARAUJO Internal Communications Manager CHRIS PAGE (starting 5 July 2010) Publications, Marketing and Events Manager JANE ABBOTT Corporate Communications Manager ALICE BOOTH Regional Communications Manager NICHOLAS KERSWELL (South West) DAVID FRYER (North) LOUISE GRIFFERTY (Central – Maternity leave) NICHOLA STEWART (Central – Maternity leave cover) SOPHIE URE MARTIN (London & South East – seconded out) JO HOLMES (London & South East – secondment cover) (PROJECT ROLE) Registration Senior Communications Officer JANINE MAHER (PROJECT ROLE) Registration FAQ Officer KALPANA CHAUHAN Internal Communications Officer CHRIS LEONARD Corporate Events Officers SARA CAIN ALICE BOLINA Senior Publishing Officer CHARLIE FISHER Senior Publishing Officer IAN DODDS Internal Communications Officer MANDY TUNBRIDGE Senior Communications Officer HANNAH PEARCE Accessible Communications Coordinator (secondment cover for Aileen Hamden) Publishing Systems Officer JACQUI WHITTLE (PROJECT ROLE) Registration Communications Officer SARAH WHELLER Intranet Officer LAURIE NORWOOD Publishing Officer CLAIRE KELLY (PROJECT ROLE) Registration Internal Communications Officer BRIAN SILK (PROJECT ROLE) Registration Communications Officer MICHELLE DOYLE (seconded from MPA)

6. Engagement Directorate: Media & Public Affairs Chief Executive CYNTHIA BOWER Director of Engagement JILL FINNEY PA NATALIA HARSANIOVA Head of Media and Public Affairs ROGER DAVIDSON Team Coordinator CARRIE JAMES-NATHANIEL PA KIM STOBY (PROJECT ROLE) Communications Manager (CEO and Chair) SOPHIE URE MARTIN Public Affairs and Stakeholders Manager (Parliamentary and Government relations) MATTHEW TRAINER Media Relations Manager TBC Senior Communications Officer APRIL COLE Media Officers MEGAN TUDEHOPE RAY VEASEY SARAH ROBERTSON EMMA REYNOLDS JAMES HEDGES (Digital PR) Michelle Doyle (seconded out to Communications Team) Public Affairs Officer ELLIOTT WARD (start July) Communications Officer TAMARA DE SILVA (maternity leave)

7. Engagement Directorate: Digital Communications and Surveys Chief Executive CYNTHIA BOWER Director of Engagement JILL FINNEY PA NATALIA HARSANIOVA Head of Digital Communication HENRY COOK Team Coordinator DAVINA HAMILTON-BARRETT PA LESLEY MATHOLUS Accessible Information Manager TBC Web Strategy and Development Manager INGRID KARIKARI (Maternity leave) New Media Manager SUZANNAH BROWN Project Manager ALISON PORTER (PROJECT ROLE) Registration New Media Assistant JAJA MARANAN Web Editor EVELYN OBERT Assistant Project Manager ERIKA FARRUGIA New Media Assistant OWEN GRIFFITHS Project Manager (Business Testing) BARBARA KIRBYSHAW Web Developer STEPHEN CREASEY (PROJECT ROLES) Testers TBC Jul/Sep, Jan/Mar Web Officer TBC Project Manager TBC