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2. Understand why mistake proofing is important to reducing defects and variationUnderstand the use of mistake proofing (poka-yoke) strategiesKnow how to design and implement a poka-yoke strategy. In This Module We Will... Objective. 3. Poka-yoke: to avoid (yokeru) inadvertent errors (poka). Wh
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2. 2 Understand why mistake proofing is important to reducing defects and variation
Understand the use of mistake proofing (poka-yoke) strategies
Know how to design and implement a poka-yoke strategy
3. 3 What is Poka-Yoke? Shigeo Shingo developed it to achieve zero defects
Translated into “ mistake-proofing”(“fool-proofing”)
Used to avoid inadvertent errors
Worker originated components:
Source inspection
100%inspection
Immediate action
4. 4 Poka-Yoke Zero Defects Zero defects can only be a reality when 2 basic concepts are in place, namely:
A focus on controlling the factors which cause errors rather than on correcting the resulting defective output
Inspection which is effective and tireless
5. 5 Everyday Mistake- Proofing
6. 6 Everyday Mistake- Proofing
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8. 8 A Good Poka-Yoke A good poka-yoke satisfies the following requirements:
Simple, with long life and low maintenance
High reliability
Low cost
Designed for the process conditions
Designed to detect the mistake before it happens
9. 9 Common Examples of Poka-Yoke
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11. 11 Errors Versus Defects Errors are the cause of defects…an error occurs when the conditions for successful processing are either incorrect or absent
Error: a nonconformity before it escapes to another area
Defect: an error which has passed to another area
Error Defect
Processing Error Missing information
Incorrect job set up Late delivery
12. 12 Errors Versus Defects
13. 13 Errors Versus Defects
14. 14 Common Types of Human Errors Forgetfulness (not concentrating)
Errors due to misunderstanding (jump to conclusions)
Errors in identification (view incorrectly … too far away)
Errors made by untrained workers
Willful errors (ignore rules)
Inadvertent errors (distraction, fatigue)
Errors due to delay in decision-making
Errors due to lack of standards(written & visual)
Surprise errors (machine not capable, malfunctions)
Intentional errors (sabotage – least common)
15. 15 Guidelines For Mistake-Proofing Describe the defect or potential defect including the rate
Identify where (operations) the defect is likely to occur
Analyze current tasks associated with the operation (relative to the standard)
Identify error conditions contributing to the defect
Apply 5-why analysis to the error conditions to determine root causes
Identify ( using a team approach) mistake-proofing strategies
Verify the efficiency of the mistake-proofing actions(simulate the error)
16. 16 Mistake Proofing Strategies
17. 17 Advantages of Mistake-Proofing No formal training programs required
Eliminates many separate inspection operations
Relieves operators from repetitive tasks
Promotes creativity and value adding operations
Contributes to defect free work
Effectively provides 100% internal inspection without the associated problems of human fatigue and error
Often very cost effective to implement
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19. 19 Workshop