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The future of Service Delivery Turning the Curve Reflections on mental health

Frank Quinlan, CEO FRSA Conference, Canberra, March 2014. The future of Service Delivery Turning the Curve Reflections on mental health. The Mental Health Council of Australia. The peak national NGO representing and promoting the interests of the Australian mental health sector.

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The future of Service Delivery Turning the Curve Reflections on mental health

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  1. Frank Quinlan, CEO FRSA Conference, Canberra, March 2014 The future of Service Delivery Turning the CurveReflections on mental health

  2. The Mental Health Council of Australia • The peak national NGO representing and promoting the interests of the Australian mental health sector

  3. Who is the Mental Health Council of Australia? • MHCA Members include national organisations representing consumers, carers, professional associations, special needs groups, clinical service providers, public and private mental health service providers, researchers and state/territory community mental health peak bodies

  4. Our discussion today • Current developments and processes in mental health reform • Changing influence of consumers and carers in mental health advocacy • The role of family services in supporting mental health outcomes

  5. Developments in mental health • 4th National Mental Health Plan & uncertainty regarding 5th National Mental Health Plan • 10 year roadmap for mental health(now a 7.5 year roadmap) • 2011 budget initiatives(some still commencing – eg PIR) • Two National Report Cards on Mental health and Suicide Prevention

  6. Developments in mental health • National Mental Health Commission review of mental health • Government’s Commission of Audit • McClure review of the social security system • Government’s review of Medicare Locals • Implementation of the Partners in Recovery Program • Implementation of the NDIS

  7. Development of the NDIS • Introduced the concept of national insurance for disability • Introduced coverage for psychosocial disability • Rode on wave of political enthusiasm

  8. Opportunities offered by the NDIS • Individual choice and control • Additional resources • Long-term planning and commitment • Portability

  9. Frank Quinlan, CEO FRSA Conference, Canberra, March 2014 The future of Service Delivery Turning the CurveReflections on mental health

  10. Role of consumers and carers • Individual choice and control • Rights based approach - not just to services, but to a “contributing life” • Fundamentally driven by outcomes NOT by activities

  11. Human rights context Importantly, the Convention makes a significant shift away from the medical model of disability towards a social model of disability. This demands the development of different solutions to redress the current situation. Graeme Innes AM

  12. Human rights context The Convention recognises that disability is an evolving concept and that disability results from the interaction between persons with impairments and attitudinal and environmental barriers that hinder their full and effective participation in society on an equal basis with others. Graeme Innes AM

  13. FRSA Conference, Canberra, March 2014 The future of Service Delivery Turning the CurveReflections on mental health

  14. What does this mean for services?

  15. Characterising the emerging system drivers(from yesterday’s presentation from Gerry Naughtin, MIND)

  16. Characterising the emerging system drivers(from yesterday’s presentation from Gerry Naughtin, MIND)

  17. Characterising the emerging system drivers(from yesterday’s presentation from Gerry Naughtin, MIND)

  18. Measuring outcomes in family services • Value for Everyone Report 2013

  19. Measuring outcomes in mental health? • National indicators and targets for mental health

  20. Measuring outcomes… • More people with poor mental health will have better physical health and live longer • More people have good mental health and wellbeing • More people with poor mental health will live a meaningful and contributing life

  21. Measuring outcomes… • More people will have a positive experience of support, care and treatment • Fewer people will experience avoidable harm • Fewer people will experience stigma and discrimination

  22. Implications for Family Services • What does all this mean for the role of family services in mental health?

  23. Role for Family Services • Family strengthening • Relationship counselling • Conflict resolution and management • Parenting support • Mental health promotion • Broader health promotion activities

  24. Role for family services • Liaison with community mental health and social and community services • Especially links to housing and employment service providers • Targeting high risk groups – ATSI, CALD, GLBTI • Service models built on outcomes rather than activities

  25. Implications for Family Services • What does all this mean for the role of family services in mental health?

  26. FRSA Conference, Canberra, March 2014 The future of Service Delivery Turning the CurveReflections on mental health

  27. What contribution can family services make? • What are you doing now? • What are the barriers? • What needs to change to overcome those barriers?

  28. What contribution can family services make? • More people with poor mental health will have better physical health and live longer

  29. What contribution can family services make? • More people have good mental health and wellbeing

  30. What contribution can family services make? • More people with poor mental health will live a meaningful and contributing life

  31. What contribution can family services makes? • More people will have a positive experience of support, care and treatment

  32. What contribution can family services makes? • Fewer people will experience avoidable harm

  33. What contribution can family services makes? • Fewer people will experience stigma and discrimination

  34. FRSA Conference, Canberra, March 2014 The future of Service Delivery Turning the CurveReflections on mental health

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