Project Connect: Putting VoIP Capabilities into EVT

Project Connect: Putting VoIP Capabilities into EVT IST 302 – Team 2 Liz Bartels Jordan Godfrey DaeJakLee Mark Kozlowski Steve Romero

Project Connect Background • EnvioTech sent out a RFP for a VoIP Pilot • Enable 300 staff members • voice and facsimile connectivity • at any unclassified EVT office location offering a broadband connection • Web-enabled video conferencing between two EVT office locations • Present a viable path for expanding the offering to the rest of EVT.

Solution • Instead of implementing our own VoIP system, it was considered better and cheaper to look for current VoIP technologies and modify it for use in EVT. • Use existing VoIP technologies and customize it to meet EVT’s needs. • The customization includes: • The creation of a user interface for the VoIP system. • The creation of a support website for the solution (evtvoip.weebly.com) • Purchase adapters to append to the fax machines, to give EVT’s VoIP solution facsimile capabilities. • Systems and Software engineers will be hired to append the adapters to EVT fax machines. • Training and support for the new technologies will consist of paid professional positions.

WBS

Resources allocation • Each person worked over 1000 hours on the project. • Working on an array of tasks • They all worked on more then 5 tasks wherever they were knowledgeable • The work was split up effectively.

Stumbling Block • Major Product Recall of Fax Adaptors • Needed a similar product, quickly • Offered similar, more expensive product from original product’s company • 15% premium over original price of product, even with a heavy discount

WBS + Changes (Set 3) • Added new task called: “Select New VoIP” • Assigned unassigned employee • Does not seem to require any delay

Cost Estimate

Financial Analysis

Expansion to scope • Expansion to other branches • Social networking aspect • Video and audio sharing • Personal network • Blogging • Webinars and training tools

Risks mitigated during the project • The project potentially risked major change to schedule and cost. • Equipment was recalled • The team found a good alternative at a slightly elevated cost • Quick action • Smart decision making • The outcome • 15% oncrease in cost over original • Only a 2 week delay

Opportunities for the Future • Expansion of Project Pilot • Social Networking Aspects • Continuance of EVT Relationship

Project Connect: Putting VoIP Capabilities into EVT