BA 352 Organizational Behavior

1. BA 352Organizational Behavior Julie Stenson Bexell 315 Julie.stenson@bus.oregonstate.edu 737-8717 Office Hrs: Mon & Wed 10:00 or by appointment

2. Agenda for today • Introduce OB • Syllabus • Schedule • 1st team forming activity • Closing: next time, talking together

3. Work • “In a lifetime, the average person spends more time at work than at any other single human activity except sleep.” Yost, E.B. & Corbishley, M.A. (1987). Career counseling: A psychological approach. San Francisco: Jossey-Bass. Pp. 2-3.

4. What is management? …”the process of working with and through others to achieve organizational objectives efficiently, effectively and ethically.” Kinicki A. & Kreitner, R. (2006). Organizational behavior: Key concepts, skills & best practices. (2nd ed.). Boston: McGraw Hill

5. What managers do (functions) • Plan • Determine what to do and how to do it • Organize • Determine order, relationships and resources • Influence (direct, lead) • Motivate others to work toward goals • Control • Compare performance to plans and take corrective action Adapted from Mondy R.W. & Preneux, S. R. (1993). Management: Concepts, practices, and skills (6th ed.). Needham Heights, MA: Allyn and Bacon

6. What is organizational behavior (OB)? • “Interdisciplinary field dedicated to… • better understanding and managing people at work.” (Kinicki & Kreitner, 8)

7. Major Course Objectives • Assess, understand and develop emotional intelligences • Work as effective team member • Understand OB concepts • Diagnose problematic situations and respond effectively using relevant OB concepts • Recognize and value the growing diversity of the workplace

8. Secondary Course Objectives Career planning and job search • Identify preferred organizational environments • Clarify career-related strengths, skills and qualifications • Communicate skills and qualifications orally and in writing

9. What behaviors do you think… • …are needed, valued, effective in organizations? • Two definitions of behaviors… • manner of acting or controlling yourself • demeanor: (behavioral attributes) the way a person behaves toward other people

10. Project Teams

11. Team - one definition • “a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable.” • Katzenbach, J.R. & Smith, D.K. (1999). The wisdom of teams: Creating the high-performance organization. NY: Harper. 45.

12. PT deliverables and activities • International resource guide - a formal business report • Detailed work plan • Professional business presentation • Chapter presentation • In-class activities

13. Taskwork Getting the job done Team work Getting along Team Roles and Skills

14. Require the ability to: • Research relevant, credible, current information about a country • Interview people to get first-hand personal insight into a country’s culture • Write clear compelling, grammatically correct business prose; edit other people’s written work • Create clear and attractive document layouts and visuals to enhance information and engage reader/viewer • Organize and coordinate work of team members • Provide first-hand experience of living and working internationally.

15. Other considerations • Course goals; personal goals • Performance standards; quality expectations • Grade desired? Effort willing to expend? • Logistics: time, schedule, place • Skills: strengths, needs • Interpersonal characteristics • Other???