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Data Mining: The Good, the Bad, and the Ugly. IBM Data Mining Advertisements. How Does He Know? Stinky Artichoke Hearts. Other CRM Software: People Soft, SAP , Oracle, Microsoft Dynamics. One or Many Prices? Price Discrimination. Revenue of $400. or < $ 800?.
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IBM Data Mining Advertisements • How Does He Know? • Stinky Artichoke Hearts Other CRM Software: People Soft, SAP, Oracle, Microsoft Dynamics
One or Many Prices?Price Discrimination Revenue of $400 or <$800? Examples: Dell, Amazon
Data Mining =>Product Bundling, Mass Customization Tesco’s Club Card (15 million members) Other Loyalty Cards Credit Cards Online Purchases
Sell Singly or Sell Together? Site Licensing $3,000 vs. < $5,500
Sell Singly or Together? Complementarities + Bundling vs. <$300: Pharmaceutical ‘Suites’ $220
Network Effect: Increasing Returns (Brian Arthur’s El Faro Bar) Profit Max Unstable
Mass Customization =>Power Law, Long Tail Amazon: Non-Repeats 50% <= Product Varieties =>
THE PYRAMID The FORTUNE At The Bottom of The Fortune at the Bottom of the Pyramid: Eradicating Poverty Through Profits, C.K. Prahalad, Wharton School Pulbishing, 2005 Stodder, Sustainability
But Most GDP in 3rd World Countriesis in the Informal Sector • Hernando de Soto (“Mystery of Capital”) estimates: http://www.nytimes.com/books/first/d/desoto-capital.html
Positive Interaction of Price Discrimination, Bundling, Mass Customization, Network ExternalitiesAll Create Greater ‘Lock-in’
“You have zero privacy anyway. Get over it.” - Sun Microsystems CEO Scott McNealy, 1999Super Sad True Love Story – Gary Shteyngart, 2010
Privacy Remedies? • Regulation by Law (Europe) • Regulation by Scandal (US) • Customer Consent, Privacy Promises • Anonymizing Data • Restricted Levels of Access • Two-Way Transparency? (davidbrin.com)