MODULE 2 LOCAL EQUAL OPPORTUNITY OFFICER TRAINING

1. MODULE 2LOCAL EQUAL OPPORTUNITY OFFICER TRAINING HOW TO PROVIDE REASONABLE ACCOMMODATION FOR INDIVIDUALS WITH LEP & INDIVIDUALS WITH DISABILITIES

2. YOUR FACILITATORS: Kalena James – State Level EO Officer • 19 years of experience with State and Federal Government • Pursing a Masters Degree in Business Administration at IWU • Passionate about leadership and adult learning strategies Jennifer Biddle – EO Specialist • 38 years of experience in workforce development • Policy developer as well as Monitor • Deeply committed to workforce development

3. HOUSE KEEPING: Arrive on time for beginning of sessions at 9:00 am. Please arrive a few minutes early to ensure access Stay attentive and tuned into the matters at hand Turn off or silence mobile devices to minimize distractions Keep questions and comments brief so things can keep moving Use Webinar features to speak one at a time Be open to the opinions of others Don’t expect instant solutions or results during the meeting Respect the meeting leaders, training facilitators, and participants Be teamwork and team learning oriented / stay positive Provide feedback in a constructive, non-critical fashion

4. LEARNING OBJECTIVES: HOW TO PROVIDE REASONABLE ACCOMMODATION FOR INDIVIDUALS WITH LEP & INDIVIDUALS WITH DISABILITIES • Providing Services For LEP Individuals • Defining Individuals With A Disability • Funding Sources That Can Be Utilized For Individuals With Disabilities • Resource Tool Examples For Effective Communication With Disabled Individuals • Administrative Tools Or Resources In An Integrated Setting For Disabled Individuals Or Those With Barriers • Examples Of Administrative Tools Or Resources In An Integrated Setting That Need To Be Monitored • ADA Checklist Overview- An Architecture Accessibility Assessment Tool

5. MODULE 2LOCAL EQUAL OPPORTUNITY OFFICER TRAINING #1-PROVIDING SERVICES FOR LEP INDIVIDUALS

6. PROVIDING SERVICES FOR LEP INDIVIDUALS LEGISLATIVE AUTHORITIES (§38.9(b) “A recipient must take reasonable steps to ensure meaningful access to each limited English proficient (LEP) individual served or encountered. . . informed about and/or able to participate in the program or activity.”

7. WHO ARE LEP INDIVIDUALS? (§38.4(hh)) PROVIDING SERVICES FOR LEP INDIVIDUALS “An individual whose primary language for communication is not English and who has a limited ability to read, speak, write, and/or understand English. LEP individuals may be competent in English for certain types of communication (e.g., speaking or understanding) but still be LEP for other purposes (e.g., reading or writing).”

8. RECIPIENTS INCLUDE BUT ARE NOT LIMITED TO PROVIDING SERVICES FOR LEP INDIVIDUALS • State-level agencies administering WIOA Title I • State Workforce Agencies • State and Local Workforce Development Boards • LWDA Grant Recipients • One-Stop Career Center operators • Service providers, including eligible training providers • OJT employers • Job Corps • Other National Program recipients

9. REASONABLE STEPS TO PROVIDE MEANINGFUL ACCESS MAY INCLUDE, BUT ARE NOT LIMITED TO PROVIDING SERVICES FOR LEP INDIVIDUALS • Oral interpretation • Written translation

10. BABEL NOTICES(§38.4(i)) PROVIDING SERVICES FOR LEP INDIVIDUALS “A short notice included in a document or electronic medium (e.g., Web site, “app,” email) in multiple languages informing the reader that the communication contains vital information, and explaining how to access language services to have the contents of the communication provided in other languages.”

11. VITAL DOCUMENTS(§38.4(ttt)) PROVIDING SERVICES FOR LEP INDIVIDUALS “Information, whether written, oral or electronic, that is necessary for an individual to understand how to obtain any aid, benefit, service, and/or training; or required by law.”

12. EXAMPLES OF DOCUMENTS CONTAINING VITAL INFORMATION INCLUDE BUT ARE NOT LIMITED TO PROVIDING SERVICES FOR LEP INDIVIDUALS • Applications • Consent and complaint forms • Notices of rights and responsibilities • Notices advising LEP individuals of their rights, including the availability of free language assistance • Rulebooks • Written tests that assesses competency for a particular license, job or skill • Letters or notices that require a response

13. RECIPIENT STEPS - MEANINGFUL ACCESS PROVIDING SERVICES FOR LEP INDIVIDUALS • Number or proportion of LEP in the eligible population • How often LEP individuals use program • Importance of recipient’s program • Recipient’s resources

14. LEP FINAL THOUGHTS PROVIDING SERVICES FOR LEP INDIVIDUALS • Ensuring LEP individuals have meaningful access to WIOA services/programs/activities • Having written plan to ensure meaningful access

15. MODULE 2LOCAL EQUAL OPPORTUNITY OFFICER TRAINING #2-DEFINING INDIVIDUALS WITH A DISABILITY:

16. WHO IS A PERSON WITH A DISABILITY? DEFINING INDIVIDUALS WITH A DISABILITY

17. WHO IS A QUALIFIED INDIVIDUAL WITH A DISABILITY? DEFINING INDIVIDUALS WITH A DISABILITY

18. WHAT IS A REASONABLE ACCOMMODATION? DEFINING INDIVIDUALS WITH A DISABILITY

19. REASONABLE ACCOMMODATION MAY OCCUR IN THREE PHASES OF EMPLOYMENT DEFINING INDIVIDUALS WITH A DISABILITY • In the application process • In the performance of the essential functions of a job • In the receipt of all benefits of employment

20. MODULE 2LOCAL EQUAL OPPORTUNITY OFFICER TRAINING #3-FUNDING SOURCES THAT CAN BE UTILIZED FOR INDIVIDUALS WITH DISABILITIES

21. APPROPRIATE FUNDING SOURCES FUNDING SOURCES THAT CAN BE UTILIZED FOR INDIVIDUALS WITH DISABILITIES • Workforce Innovation and Opportunity Act (WIOA) • Wagner-Peyser Act • Unemployment Insurance • Section 504 of the Rehabilitation Act of 1973 • Title IX of the Education Amendments of 1972 • The Americans with Disabilities Act (ADA), as amended by the Americans with Disabilities Act Amendments Act (ADAAA)

22. MODULE 2LOCAL EQUAL OPPORTUNITY OFFICER TRAINING #4-RESOURCE TOOL EXAMPLES FOR EFFECTIVE COMMUNICATION WITH DISABLED INDIVIDUALS

23. WHAT IS PERSON FIRST RESPECTFUL LANGUAGE? RESOURCE TOOL EXAMPLES FOR EFFECTIVE COMMUNICATION WITH DISABLED INDIVIDUALS

24. WAYS TO PROMOTE UNDERSTANDING, DIGNITY AND RESPECT RESOURCE TOOL EXAMPLES FOR EFFECTIVE COMMUNICATION WITH DISABLED INDIVIDUALS • Emphasizing abilities, not limitations • Avoiding negative words that imply tragedy or evoke pity, such as afflicted with, suffers from, victim of • Telling what a person has, not what a person is • By not referring to a person as confined to a wheelchair, or wheelchair bound

25. WAYS TO PROMOTE UNDERSTANDING, DIGNITY AND RESPECT RESOURCE TOOL EXAMPLES FOR EFFECTIVE COMMUNICATION WITH DISABLED INDIVIDUALS • By not using the word special, such as special schools or special bus • Avoiding euphemisms such as physically challenged, inconvenienced, differently abled, and handicapped • Never equating the person with the disability

26. Texas Department of Aging and Disability Services http://www.dads.state.tx.us/news_info/publications/brochures/respectfullanguage.pdf

27. MODULE 2LOCAL EQUAL OPPORTUNITY OFFICER TRAINING #5-ADMINISTRATIVE TOOLS OR RESOURCES IN AN INTEGRATED SETTING FOR DISABLED INDIVIDUALS OR THOSE WITH BARRIERS

28. HEARING IMPAIRED ADMINISTRATIVE TOOLS OR RESOURCES IN AN INTEGRATED SETTING FOR DISABLED INDIVIDUALS OR THOSE WITH BARRIERS • Certified sign language interpreter • TTY (Teletype telephone) • Visual or tactile pagers for communication, and instructions • Telephones with amplification devices and visual and auditory alerting systems • Fire alarms with visual and auditory alerting systems • Assistive listening devices (e.g., FM, infrared, loop systems, and/or closed-captioning decoders) • Captioned video training materials • Real-time captioning for conferences and audio streaming of web teleconferences

29. VISUALLY IMPAIRED ADMINISTRATIVE TOOLS OR RESOURCES IN AN INTEGRATED SETTING FOR DISABLED INDIVIDUALS OR THOSE WITH BARRIERS • Optical character recognition system (also known as a scanner with speech output) • Text-based web browser with screen reading software or Braille output • Accessible company websites • Large-print materials • Audiotapes • Qualified reader • Brailler • Computer with voice output

30. VISUALLY IMPAIRED ADMINISTRATIVE TOOLS OR RESOURCES IN AN INTEGRATED SETTING FOR DISABLED INDIVIDUALS OR THOSE WITH BARRIERS • Electronic note taker • Screen magnification product • CCTV (Closed Circuit Television system) • Optical magnifier • Large-print label • Raised lettering on room labels

31. MOTOR FUNCTION IMPAIRMENTS ADMINISTRATIVE TOOLS OR RESOURCES IN AN INTEGRATED SETTING FOR DISABLED INDIVIDUALS OR THOSE WITH BARRIERS • Trackball for easier mouse manipulation • Touch screens • Ergonomic keyboard • Adjustable keyboard tray • Portable cart • Writing and grip aids • Page turners and book holders • Stand/lean stools • Adjustable height desks and work tables • Speech amplification systems

32. COGNITIVE AND DEVELOPMENT DISABILITIES ADMINISTRATIVE TOOLS OR RESOURCES IN AN INTEGRATED SETTING FOR DISABLED INDIVIDUALS OR THOSE WITH BARRIERS • IPhone • IPad • Telephone auto-dialer • Larger buttons on equipment • Memory aids (electronic notebook, pop-up timer on computer) • Communication device • Voice output with optical character recognition to read documents or use a reading pen

33. LEARNING / ADD DISABILITIES ADMINISTRATIVE TOOLS OR RESOURCES IN AN INTEGRATED SETTING FOR DISABLED INDIVIDUALS OR THOSE WITH BARRIERS • IPad • Reading template • Automatic line guide • Tape recorder • Computer with voice output • Floor fan or nature tape played on a stereo for white noise • Colored labeling

34. MODULE 2LOCAL EQUAL OPPORTUNITY OFFICER TRAINING #6-EXAMPLES OF ADMINISTRATIVE TOOLS OR RESOURCES IN AN INTEGRATED SETTING FOR INDIVIDUALS OF DISABILITIES OR BARRIERS THAT NEED TO BE MONITORED

35. ONE-STOP CENTER SERVICES EXAMPLES OF ADMINISTRATIVE TOOLS OR RESOURCES IN AN INTEGRATED SETTING FOR INDIVIDUALS OF DISABILITIES OR BARRIERS THAT NEED TO BE MONITORED • ICC Indiana Career Connect Job Postings • UI Filing And Online Resources • Training & Promotional Videos That Are Used In The WorkOne • Adult Ed Resources And Online Tools • TERRANOVA • TABE & TABE CLAS-E Testing • TASC Testing

36. MODULE 2LOCAL EQUAL OPPORTUNITY OFFICER TRAINING #7-ADA CHECKLIST OVERVIEW- AN ARCHITECTURE ACCESSIBILITY ASSESSMENT TOOL

37. OVERVIEW OF THE ADA CHECKLIST ADA CHECKLIST OVERVIEW- AN ARCHITECTURE ACCESSIBILITY ASSESSMENT TOOL ADA Checklist for EXISTING Facilities: - https://www.ada.gov/racheck.pdf ALL LINKS CAN BE FOUD IN THE POD LINKS SHARE BELOW For those that want to complete an assessment for their facilities now, here are some helpful tips that can be found in text form -www.ada.gov/checktxt.htm Also, here are the ADA Best Practices Tool Kit for State and Local Governments can be found here https://www.ada.gov/pcatoolkit/toolkitmain.htm Tools needed to perform the ADA assessment can be found here - https://www.ada.gov/ckstools.htmhttps://www.ada.gov/ckstools.htm#anchor45374 ADA Checklist for NEW Facilities: https://www.ada.gov/ckstools.htm

38. OVERVIEW OF THE ADA CHECKLIST (§28(36.204)) ADA CHECKLIST OVERVIEW- AN ARCHITECTURE ACCESSIBILITY ASSESSMENT TOOL “The Americans with Disabilities Act (ADA) requires state and local governments, businesses, and non-profit organizations to provide goods, services, and programs to people with disabilities on an equal basis with the rest of the public.”

39. OVERVIEW OF THE ADA CHECKLIST ADA CHECKLIST OVERVIEW- AN ARCHITECTURE ACCESSIBILITY ASSESSMENT TOOL • Accessible approach and entrance • Access to goods and services • Access to public toilet rooms • Access to other items such as water fountains and public telephones

40. BE AWARE THAT THERE ARE TWO ADA STANDARDS FOR ACCESSIBILITY DESIGN ADA CHECKLIST OVERVIEW- AN ARCHITECTURE ACCESSIBILITY ASSESSMENT TOOL • 1991 ADA Standards • 2010 ADA Standards

41. OVERVIEW OF THE ADA CHECKLIST ADA CHECKLIST OVERVIEW- AN ARCHITECTURE ACCESSIBILITY ASSESSMENT TOOL • Accessible approach and entrance • Access to goods and services • Access to public toilet rooms • Access to other items such as water fountains and public telephones

42. HOW TO PREPARE ADA CHECKLIST OVERVIEW- AN ARCHITECTURE ACCESSIBILITY ASSESSMENT TOOL • Get Organized • Obtain Floor Plans • Conduct the Survey • Summarize Barriers and Solutions • Make Decisions and Set Priorities • Maintain Documentation • Make Changes • Follow Up