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When you wish to get a missed call service for your business, it is important to understand the in and out of this communication channel.
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Missed call service - A perfect guide to understand the service
Do you remember, while watching TV reality shows, you have been asked to give a missed call to vote for your favorite contestant. Yes, here we go, missed call service is in existence and has been popular from that point. With its wide usage in the film industry, adopting missed call service is also seen in the business industry as well. In fact, its usage has become so beneficial that business uses it for various purposes. Now let us learn about in and out solutions of missed call alert service.
What is missed call alert service? Teleduce introduces a missed call system, which is an automatic process which ensures the missed calls by customers get disconnected automatically after one or two rings. In short, we can say that a customer does not have to bear any calling charges and get the required information either through a call back or an SMS which is sent to customers after they give a missed call on toll free number or virtual number of a business. Undoubtedly, a missed call process not only saves customers time but also reduces the time of business agents. It helps in increasing the productivity of business agents by bringing automation in the process of handling customer queries.
Why is missed call alert service important for business and customers? For Business- with the help of missed call systems, database collection and maintenance becomes an efficient and easy task. It reduces the need of agents to handle calls and give information to customers, which a business can easily provide through an SMS. For customers- With missed call alert service, customers are more happy because they won't be paying any charges for calling a business. A customer will get required information by just giving a missed call on an organization’s number.
Benefits of Missed call Service • A business will get a complete record of missed calls in a live dashboard of a system. The report allows a business to get a clear picture of missed call performance. In short, it is easy to track the region of callers, monitoring calls daily, running campaigns and so on. • If a business is running a marketing campaign in different regions, teleduce allows your organization to reach customers in different languages. In short, it has become easy to make automated replies in local languages and makes your marketing efforts more effective and personalized.
3. Missed calls for business also measure the impact of campaigns on your business and tell you whether you should invest in marketing campaigns or not. You can simply add your missed call number in your business advertisements through various channels and calculate your return on investment based on investments you put on marketing campaigns. 4. When a business will advertise their missed call number in the market, it gives a professional brand image which eventually helps in gaining the trust of potential customers. It is indeed an important part of a business to get an edge over the competitors.