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Forecasting & inventory management. Aggregate planning. Product design. Process management process analysis (no variability) waiting line mgt (variability). Material requirements planning. Operations strategy. Supply chain management. Quality management &
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Forecasting & inventory management Aggregate planning Product design • Process management • process analysis • (no variability) • waiting line mgt • (variability) Material requirements planning Operations strategy Supply chain management Quality management & Statistical process control Lean operations Operations Management Efficiency (managing internal processes well) Effectiveness (meeting the demand) Setting the direction Corporate strategy