DOT OSP License Registration for Call Centre and BPO, KPO – Corpseed

1. DOT OSP License Registration for Call Centre DOT OSP License Registration for Call Centre and BPO, KPO and BPO, KPO – – Corpseed Corpseed What is Dot OSP License – Corpseed OSP stands for other service provider means a company providing application services. Applications Services means providing services like Tele-Medicine, E-Commerce, Tele-Education, Call Centre, Tele- Banking, Tele-Trading, network operation centre and other IT Enabled Services, by using Telecom Resources provided by Authorized Telecom Service Providers. DOT OSP license is required by everyone preparing to start a call centre, KPO, or BPO. The basic terms is that the candidate should be a Private Limited Company or a LLP. The DOT license application is a completely online process and can be achieved in 21 days. Corpseed is the top OSP DOT License registration professional in Delhi, Gurgaon, Mumbai, Ahmedabad, Pune, Faridabad, Kolkata, and Bangalore.

2. Types of Dot OSP License Domestic DOT OSP License– Domestic OSP license is needed if the calling is just within India. International calling is not allotted with this type of registration. International DOT Licence– International DOT licence is needed if the calling is only out of India. Domestic calling is not allotted in this type of registration. Domestic and International registration– This type of license allows you to call both in India and out of India as well. The Combined license requires that the centre should be a minimum of 50 seaters and the bank guarantee of Rs 50 lakh is to be furnished to the government. Terms for operating an international and domestic call centre from 1 basis Sharing of the support by the Domestic OSP and the International OSP shall need the prior written permission of the Authority. So Registration may be granted on fulfillment of the following conditions:- (a) The domestic OSP Centre and International OSP Centre will have a place with a similar company. (b) The OSP shall set up call centre having at least 50 seats. (c) The OSP shall be responsible for every violation of the terms & conditions of OSP registration by anyone involving but not limited to its employees. (d) The Authority holds the right to carry out the audit periodically (e) Bank Guarantee of 50 lakhs or 1 Crore is needed for the same (f) Registration for such a facility shall be a valid period for 3 years. This may be increased for a further period of maximum 3 years after expiry Terms for running a domestic OSP centre (1) Domestic OSP is allowed to eliminate PSTN/PLMN connection with an outgoing facility on the similar EPABX provided that such PSTN/PLMN lines shall be used for making calls through normal NLD network only and in no way directly or indirectly affect bypass of licensed National Long Distance Operator (NLDO) jurisdiction. There shall be a sensible partitioning to assure the separation of these facilities. All may have other connectivity e.g. lease circuit and virtual private network (VPN) at the same centre, however, there shall not be any call run between these PSTN lines and Leased lines. (2) Interconnectivity of two or more Domestic OSP Centres of the same organization or group of organizations is allowed. (3) Domestic OSP is allowed to use Integrated Services Digital Network (ISDN) connections only for the purpose of back up of domestic leased circuits.

3. (4) The Authority holds the right to carry out the report periodically. If the Authority is convinced that there has been a violation of any of the situations, it reserves the right to take punitory action including forfeiture of the security deposit and/or the removal of the registration. Who needs to apply for DOT / OSP license  BPO and KPO  Outbound calling services  Telecallers  Lead Generation companies  White Paper research companies  Tele-banking  Tele education  Tele-trading  E-commerce  Call Centres  Appointment setting companies  Network Operation Center  Other IT Enabled services